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U.S. App Store

My Optimum App Reviews

The My Optimum app recently received 10 positive reviews on iPhone, iPad, and Android devices, and 3 negative reviews. Users in the United States have given My Optimum app an average rating of 4.39 out of 5 stars, based on a total of 54.8K ratings since its release on Oct 25 by CSC Holdings LLC. Can you share your positive or negative thoughts about My Optimum?

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Ratings and Reviews
Rated 4.00 out of 5

54.8K global ratings

5 Star
40%
4 Star
20%
3 Star
10%
2 Star
30%
All Reviews Positive Reviews Negative Reviews

10 Positive User Reviews for My Optimum

Problemas en el servicio

Mala señal y canales que no se pueden ver

Version: 2.40 Reply
Good always have something important! Anything new will be added!

Always like it

Version: 2.40 Reply
My review

Great agent help throughout

Version: 2.40 Reply
Best provide

Thanks for your good work for us.

Version: 2.40 Reply
Fine but wifi cuts out every night about the same time

Every night between 6-9 pm the wifi goes out a handful of times

Version: 2.40 Reply
Unable to get into my account

Greetings and good afternoon. For the past two months, I have not be able to access my Optimum account via the app. I have uninstalled it and reinstalled but to now avail. What can I do?

Version: 1.70 Reply
Experiencing outages

My internet seems to be experiencing more outages in the last couple of weeks. At least twice a day it has been going out for a few minutes and coming back on. It’s been buffering a lot more lately also. It’s really frustrating!

Version: 1.70 Reply

3 Negative User Reviews for My Optimum

Chat service

Called to get assistance on setting up my streaming. I was transferred 3 times in 20 minutes and each time I had to start all over again. It was a complete waste of time. I ended the chat because it was going nowhere.

Version: 2.40 Reply
Unexpected charge

I’ve been paying 50 bucks a lil over a year now, then it 65 what gives??? Are they needing more money outta me for 300mps of WiFi?

Version: 1.70 Reply
Super slow internet every minute 2-4 times loading screen !!

Super slow internet every minute 2-4 times loading screen that’s why last week I deactivated my account.

Version: 1.70 Reply
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