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My Spectrum App Reviews

My Spectrum app recently received 44 positive reviews on iPhone, iPad, and Android devices. Users in the United States have given My Spectrum app an average rating of 4.77 out of 5 stars, based on a total of 2.3M ratings since its release on Mar 24 by Charter Communications. Can you share your positive or negative thoughts about My Spectrum?

Ratings and Reviews
Rated 4.59 out of 5

2.3M global ratings

5 Star
73%
4 Star
14%
3 Star
14%
2 Star
0%

44 Positive User Reviews for My Spectrum

Services

Fast and friendly customer service. Good company for people. Thank you.

It’s odd …

I have to reboot my 13 pro max before each app update or the update won’t work

A bit unoptimized but nothing short of useful

I’ve had the app for a while now and it’s resolved most of my problems regarding my router smh smh

Smooth app for an iffy company

Spectrum has been iffy in the past (and currently) with reoccurring outages and lack of customer service. Lately they have a decent automated customer service program and they can restart your technology via phone. The app is pretty explanatory and you can pay bills, check your router and modem status quickly.

Spectrum

Everyone was very helpful. Great service.

Good app

Spectrum has been very good. Fast internet good customer service and kept the bill at the same price (give or take 2$). Keep it up guys. I also appreciate them working with me when times got hard. Solid company.

es rápido es lo más importante

Es rápido es lo importante

Value & Service

Great service! Good value!

I’m not going anywhere else

We will get the new

Spectrum Internet

Too many outages! When the outages happen , it takes 24 hours to get internet back on. Hardly get notifications on app and txt messages when there is an outage! -.-

good app design

easy and functional app interface

I’m not going home because

The first thing that happens

App experience

The best app ever. Easy, 1-2-3 and you’re done I love it. Best of all thanks for making it that simple and easy. 👍🏼

Service at its best

Spectrum is the best option for anyone who wants to get into the service industry and wants the best quality of service available on the market. Spectrum mobile and Spectrum Home service have both offered the upmost quality and price range available for you and your family in all areas including your local market area. I’m happy with both of those services because I have tried them out. Spectrum is the leader of them all.

Rating on the spectrum app

I’m not that computer savvy so the app is very easy to use. Almost idiot proof it’s step-by-step and walks you through everything. Love it.

Pagos

Buen. Servicio. Good service. Gracias

Appreciate you guys.

Thanks this really helps saving time.

Cost

It would be nice if SPECTRUM gave a discount to loyal customers.

Great speeds

It’s amazing it’s speeds are pretty close to instant

So far, I love the app!

I’ve only been a customer for a month, but so far, I’ve he app has been really easy to use and I like it! It’s easy to see your service status, super easy to make a payment. I’m enjoying the app.

Easy to use

Made a payment in less than two minutes.

Spectrum app

Very hard to navigate I still haven’t figured out how to change wifi password it’s like going in circles every time I get on this app. You can do better, Verizon app is much easier

Spectrum Review

This a great service provider with great plans and quality Smart Phone products that are new which’s great because without having to say it, it works with colleges, companies, financial institutions, while continuing to expel past bad experiences for every reason possibly ever thought. -Sincerely, Cole Planinz.

I always have issues

I’m always trying to call spectrum to ask why my internet isn’t working. Other than that they are ok.

It would be nice

It would be nice if I could open the app and pay my bill even if it is cut off for non payment.

Cancel a service appointment

It is virtually IMPOSSIBLE to cancel a service appointment using the Spectrum app. You have to have a Ph.d to even attempt that simple task. If I try to call, I’m on hold for an unreasonable amount of time. Guess the repairman will just show up and we won’t answer the door!

Improvement

The app has greatly improved their user experience and router is now in wifi 6.

Wow!

Excellent! I would recommend this app to a friend!

Wi-fi

A lil slow don’t know if it is the tower but I’ll reset it in hopes that it’s runs better if not I will return it for a newer one. Th and overall

One of the Easiest Apps I’ve Ever Used

Most people would probably agree that I am not the most tech savvy person however this App made me feel like a Pro. The ease of use is incredible, it’s fast at processing, I never get locked out. I actually enjoy paying my bill because of the ease of this app. Thank you Techies! ❤️

Joe’s payment process, nice & easy.

I like when you can just open your app to process any service as easy and straight to the point, good job spectrum.

Gracia

Very goodddddddd

Monthly disgusting surprises

Every month you have been raising the monthly charge a few dollars. Without authorization. I’m considering going back to Dish or Directv. Not too happy!

User friendly

App is reliable and easy to navigate. Very pleased with the ease of use.

Navigation

The only problem I have is navigating through the app . Just a little confused at times ,but it’s all good for now . Thanks 🙃

outrage

u wish the service can be a little better without having outage every other two days or week then still have to pay afterwards

Great Service

Spectrum has great customer service and readily available to assist with technical issues!

The app is great

The app is great it tell me exactly when there’s scheduled maintenance right after it starts, makes it easy to plan around ya know? Also be sure to inspect your bill every month you could be the 1 in whatever that had tv added on unknowingly…. Twice.

Fast

Fastest internet I ever had.

Took them long enough

They’re a communications company that just jumped on board with efficient online payment methods. Better late than never, I suppose.

Fire the people upstairs.

They’ve been bullying me for to long JK RickAnMorty jokes all day guys. By the way you’ve always rocked this world out love yea.

Friction free transfer

We transferred mobile services from Verizon to Spectrum. We did it online with support rep who then mailed us new SIM cards. The instructions were easy to follow. It’s much cheaper (with the internet bundle promo). So far we really like it!

App

Easy to use app, can make payments with a click of a button

Easy Setup and Reliable service

As a 26yo who pays for his own wifi, I can appreciate the simplicity Spectrum’s app and services have made it for me, an average every day young adult, to get what I need for our home and my video gaming done.

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