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My Spectrum App Reviews

The My Spectrum app recently received 45 positive reviews on iPhone, iPad, and Android devices. Users in the United States have given My Spectrum app an average rating of 4.77 out of 5 stars, based on a total of 2.6M ratings since its release on Sep 24 by Charter Communications. Can you share your positive or negative thoughts about My Spectrum?

Ratings and Reviews
Rated 4.53 out of 5

2.6M global ratings

5 Star
73%
4 Star
7%
3 Star
20%
2 Star
0%

45 Positive User Reviews for My Spectrum

Install

Ramon was very friendly and professional!

Service

Rico was an absolute awesome Management Consultant. The technician was prompt and knowledgeable. Great teamwork enjoyable experience and service!! Thanks spectrum!!

Internet muy malo

Son demasiado lentos para resolver los problemas de Internet 0-10 muy mala calidad

On base the internet is slower

It’s always expected to have slower internet but we keep getting the highest speed and no difference.

Easy activation with great service and low prices.

I brought my own device. Activation was quick and easy. I saved more by bundling. What a great deal this was thank you spectrum.

Very convenient!

It’s easy to use and I get to skip the lines at at my local spectrum, thank you.

Activation for replacing a phone

My insured phone was replaced within 24 hours. Setting up all my lost data with the Spectrum app was amazingly quick and easy

Very convenient

Outage alerts are on point. Easy to pay ur bill and easily use to check who’s using ur wifi.

Payment

I wish the payment was lower

Payment

I’m a 64 year old senior. Can you provide a discount for my account as soon as possible Thank you in advance Anthony Gutierrez

My spectrum

My special price keeps increasing. It was $116, now $126.69,with nothing changed on my acct but their fees. For the last two nights, I have been encountering buffering a lot! I have no idea why, other than maybe “too many people on”?. With 500 mbps internet speed, I would t think one person should gave this problem.

Awesome

Easy to use and set up equipment!

Wifi self set up

Amazing work!

Outages!

Our service has been out 3 times in the last week. This is getting old

Excellent experience

Very easy to set up and lots of viewing options. WiFi is super fast.

Spectrum. Great spectrum internet!!!

Spectrum a good internet. Spectrum!!!

Services

Fast and friendly customer service. Good company for people. Thank you.

It’s odd …

I have to reboot my 13 pro max before each app update or the update won’t work

A bit unoptimized but nothing short of useful

I’ve had the app for a while now and it’s resolved most of my problems regarding my router smh smh

Smooth app for an iffy company

Spectrum has been iffy in the past (and currently) with reoccurring outages and lack of customer service. Lately they have a decent automated customer service program and they can restart your technology via phone. The app is pretty explanatory and you can pay bills, check your router and modem status quickly.

Spectrum

Everyone was very helpful. Great service.

Good app

Spectrum has been very good. Fast internet good customer service and kept the bill at the same price (give or take 2$). Keep it up guys. I also appreciate them working with me when times got hard. Solid company.

es rápido es lo más importante

Es rápido es lo importante

Value & Service

Great service! Good value!

I’m not going anywhere else

We will get the new

Spectrum Internet

Too many outages! When the outages happen , it takes 24 hours to get internet back on. Hardly get notifications on app and txt messages when there is an outage! -.-

good app design

easy and functional app interface

I’m not going home because

The first thing that happens

App experience

The best app ever. Easy, 1-2-3 and you’re done I love it. Best of all thanks for making it that simple and easy. 👍🏼

Service at its best

Spectrum is the best option for anyone who wants to get into the service industry and wants the best quality of service available on the market. Spectrum mobile and Spectrum Home service have both offered the upmost quality and price range available for you and your family in all areas including your local market area. I’m happy with both of those services because I have tried them out. Spectrum is the leader of them all.

Rating on the spectrum app

I’m not that computer savvy so the app is very easy to use. Almost idiot proof it’s step-by-step and walks you through everything. Love it.

Pagos

Buen. Servicio. Good service. Gracias

Appreciate you guys.

Thanks this really helps saving time.

Cost

It would be nice if SPECTRUM gave a discount to loyal customers.

Great speeds

It’s amazing it’s speeds are pretty close to instant

So far, I love the app!

I’ve only been a customer for a month, but so far, I’ve he app has been really easy to use and I like it! It’s easy to see your service status, super easy to make a payment. I’m enjoying the app.

Easy to use

Made a payment in less than two minutes.

Spectrum app

Very hard to navigate I still haven’t figured out how to change wifi password it’s like going in circles every time I get on this app. You can do better, Verizon app is much easier

Spectrum Review

This a great service provider with great plans and quality Smart Phone products that are new which’s great because without having to say it, it works with colleges, companies, financial institutions, while continuing to expel past bad experiences for every reason possibly ever thought. -Sincerely, Cole Planinz.

I always have issues

I’m always trying to call spectrum to ask why my internet isn’t working. Other than that they are ok.

It would be nice

It would be nice if I could open the app and pay my bill even if it is cut off for non payment.

Cancel a service appointment

It is virtually IMPOSSIBLE to cancel a service appointment using the Spectrum app. You have to have a Ph.d to even attempt that simple task. If I try to call, I’m on hold for an unreasonable amount of time. Guess the repairman will just show up and we won’t answer the door!

Improvement

The app has greatly improved their user experience and router is now in wifi 6.

Wow!

Excellent! I would recommend this app to a friend!

Wi-fi

A lil slow don’t know if it is the tower but I’ll reset it in hopes that it’s runs better if not I will return it for a newer one. Th and overall