17 Positive User Reviews for MyAT&T
The app
It’s probably one of the most easiest apps I’ve ever used.
Usually pay by check but invoice came late in mail.
My first time using the app. Easy to use. Thank you.
Atención
La mejor telefonía
Downtime is broken
I have been unable to use the downtime feature to set time limits on internet access for a couple years. Even when I select the option to actively pause a device’s connection, it does not work. The device continues to access the internet without any issues.
Nice app need work on Service connection
Love the AT&T just wished to serve. It was better in my area. Other than that the app is amazing.
Compliments for NKU store
Every time I enter this store someone says “Hello welcome to ATT
We will be with you soon or how can I help you”
I had 2 employees handle my questions and although they were quite busy they answered all my questions.
Christerfer and Damien
Please thank them
Crashes
App crashes. Will not load
Where is support when u need it.
I need support but I’ve had some issues. Please fix my account.
Impossible to speak to a rep
I am trying to pay my bill by paper bill. Through some fault of AT&T you have my wrong address in your system and 3 of your phone operators have told me I would receive a paper bill and I never have. Now AT&T has threatened to cut off my service in spite of it being their fault. If they cut me off, I will be irreparably damaged. Peter Abadie
7 Negative User Reviews for MyAT&T
Mal
No da una ubicación exacta y sobre todo la señal de AT&T es pecima
Slow and sticky
Screens without exits, clicking options with delayed response, faulty payment options, exorbitant rates, what is to like?
Overrated
I don’t like the fact that prepaid and monthly billing is not on the same app
Devices connected to Internet
Not that great. Devices kept disappearing for a while then appear again.
Unable to change plan through app
Wanting to cut my monthly costs, I tried to switch my uverse channel package. Supposedly I have the ability to do this in the app, although, in the account portion where it says “change my tv plan” and “add or remove channels” neither work. It just takes me in circles and am unable to make any changes. If I want to follow through and make changes I have to call att? How much does each help representative’s time cost which all winds up going to overhead which is ultimately paid by us users. It se
Confused
Every time I try logging into my AT&T wireless service it redirect me to DIRECTV. I’m just kind of aggravated because I’m being running around in circles on a very, not user-friendly website.
App needs improvement
The app is designed horribly. You can’t just click “pay my bill” you have to click one link to get to another to then pay your bill. It’s very annoying.
