nextbike App Reviews

When you try to end your ride the app dosnt show you your location and then expects you to try to park it in certain zones you have no idea where they are because you can’t see your location and then CHARGES you an extra fee, scammy practice.

They could get a five star review from me if they would simply put the text in the registration process that non-European phones require customer service assistance to register.

The app seems sophisticated but it’s guaranteed to frustrate. It allows you to return bikes in penalty zones and only informs you after the fact. It allows you to reserve bikes that turn out to be unavailable. I deleted it after one day.

I cannot use the bike offerings in my home town at all. I have a U.S. cell phone number but not did not receive the activation code despite multiple tries and verifying I had the right number, which means I’m entirely stuck. You need to sign up to contact support.

Many of the reviews on here seem to confuse the app, with the bike operating companies. This is about the actual app. That said, I’m leaving a poor review, because I am a frequent traveler, and it is insanely difficult to change cities within the app. Despite the fact that the app services many many cities, it requires deleting the entire app and then reloading it to change cities, or even to change providers within a single city. This is a deal killing oversight.