Old Navy: Shop for New Clothes app icon
U.S. App Store

Old Navy: Shop for New Clothes App Reviews

The Old Navy: Shop for New Clothes app recently received 45 positive reviews on iPhone, iPad, and Android devices, and 5 negative reviews. Users in the United States have given Old Navy: Shop for New Clothes app an average rating of 4.88 out of 5 stars, based on a total of 1.1M ratings since its release on Oct 24 by Gap. Can you share your positive or negative thoughts about Old Navy: Shop for New Clothes?

Ratings and Reviews
Rated 4.38 out of 5

1.1M global ratings

5 Star
64%
4 Star
9%
3 Star
16%
2 Star
11%

45 Positive User Reviews for Old Navy: Shop for New Clothes

Glitchy

This app is so glitchy. The current glitch is that the save for later does not work at all

Love to shop at old navy

Love the prices . I get to dress my princess very cute .

Love

Love the Old Navy app!!

Need length of blouses and tops!!

I love shopping on the app but I wish they would list the actual length on blouses rather than saying “hits below waist” or “hits at hip”. We are all different heights and personally I don’t like blouses that sit too high or are cropped. Please start putting actual length in inches.

Great

Great app easy to navigate

LOVE🧸🌸🦋🏐🎭

Everything I want at such a low price!!!!

Loved

Amazing quality and design, my baby girl love

Loving it

Great style of clothes I love it

Review

Keep em coming!

Amazing app

It allows you to choose a location so that you can see if the one near you has what you want to buy. Also has many option with many sizes

Good deal

Prices are really affordable. I buy a couple of pants from Old Navy and the fit real good.

Great App

Has the latest specials and deals up to date and keeps you notified on upcoming sales comes in handy a lot great app

Old navy

I love how you can earn points and rewards without having to pay w your cc i do love that card members get perks! Reason why i keep my cc with old nsvy! They are any size friendly. Easy to pay credit card and easy to shop on app

Best Deal in Town.

Items are affordable. Good selection of styles, colors and sizes.

The day

My sister and I grew up on this we love it

I like that we never have a problem with Old Navy

I like that we never have a problem with Old Navy

Happy camper

Old navy always comes through with great quality and great sale prices and can’t beat a store that carries plus size items that look and fit beautifully.

Petite

Love Old Navy because they have petite online

Glitchy

I love old navy. But this app is not it. It constantly logs me out, freezes, doesn’t show product information, glitches etc. I expect better from such a good quality clothing company.

Yeah

I been shopping old navy since my kids were in diapers. I only with that they would offer more options than style trends some people just want to buy what fits correctly. Not all high wasted or wide legs. Some of us have our own style and not everyone is tall or thin.

Quality

I love their clothes. Its always something you want.

Summer items

I have turned to Old Navy for so many reasons. Quality has been there styles that suit my lifestyle. I also purchase so many items for my grandkids. Thank you

Always crashing

This app drives me nuts sometimes. It crashes all the time and it’s actually stopped me from buying stuff because I can’t get into it before it just kicks me out. I love old navy but this app has so many bugs it’s not even funny.

Jean

I never thought about old navy when it came to jeans. Let me tell you… their jeans are amazing with so many different options. I love that they have stretch jeans at that! They are amazing!!

Old Navy App

Love the app but wish I could manage and may my old navy card through the app too.

One of the most user friendly apps for shopping

Sometimes I wish this app wasn’t as user friendly as it is because then I wouldn’t buy off of it so often! It is easily accessible, very user friendly and consistently updating so there are rarely any bugs or glitches! I love it!

Love

Love the clothes . Makes it so easy to jump back and forth between Gap and Old Navy. All the promos.. huge fan. Probably a little too much.

Love old Navy

Always finding trendy cute clothes

Can’t add to cart

I have not been able to add anything to my cart for days. The blue arrow spins around and around. Updated the app, but still same problem. So much for back to school shopping! Also, agree with others that I have to login over and over. This app used to work great, loved using it. Now just frustrating.

Love all the SALES!!

You can’t beat the prices for brand new clothes 🙌🏼

Love the app -Works Great

No complaints, always works well. One suggestion would be to allow the order history to go back further, like a year.

Okay… but annoying

When I’m using the app sometimes I will get distracted and open up a different app and within 5 minutes or less go back to the Old Navy app and I’m logged out. This has happened with even just answering a text on my phone and then opening the app back up. While it’s a small inconvenience it’s so annoying to constantly have to log back in. Other than that the app is fine. I do wish there was a feature for reviews where people could put their height, weight, and what size they bought like American

Love it

So easy and quick to use

needs some improvement

Easy to use/shop in, just don’t like that if I switch out of the app for some reason, it needs me to log in and loses the spot where I was just previously browsing. Sometimes automatically goes to a log in page with face ID and sometimes requires me to type in my credentials. No other app has me randomly log in so many times and it’s pretty annoying.

Stop logging me out

Literally the only thing stopping me from giving this app 5 stars is the way it logs you out of your account every single time you close the app. Even without completely killing the app, you have to log back in. Otherwise it's good.

Shopping Love

Old Navy has great gear and prices! The sales are awesome. Love, love, love!

Muchas gracias

Excelente calidad y buen precio

Website Feedback

The Old Navy site has advanced over the years. It is quite fast and interactive. The best feature is seeing the discount generally when no coupon is needed. Thank you Old Navy. Best, Olivia

App keeps logging me in and out over and over again.

This issue really needs to be addressed because I can’t use the app when it’s cycling through logging in and out.

Love Old Navy

I like how well fabric is that would last forever haha! Good deals and great designs!

5 Negative User Reviews for Old Navy: Shop for New Clothes

Unable to access window to pay credit card balance

I have an Old Navy credit card, before the most recent update I was able to pay through the app, but now I don’t seem to be able to. Please fix.

Good app, but updates every other day

Get your stuff together

Overheats and slow

On an iPhone 17 pro and the app is super slow and over heats. Searches all default to “women” when searching for “men” in search bar for some reason too

Mixed thoughts

It is very hard for me to find cute clothes from here unless it’s something basic, I feel like the images on the app make the clothes look bad and the styling looks like an old person styled it. The thing is I got tights from here around 4 years ago and they just started to pill which is amazing considering how long I had them. I have mixed thoughts.

Phone Overheating

I downloaded this app about a year ago and it never loaded up even to the main screen. They recently updated it which finally let me in. Now it’s causing my phone to get SUPER hot and it’s the only app open. Stops right when I close it out. Not the stores fault so I will be sticking with the website, just wanted to give a heads up!