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U.S. App Store

Panera Bread App Reviews

Panera Bread app recently received 18 positive reviews on iPhone, iPad, and Android devices. Users in the United States have given Panera Bread app an average rating of 4.91 out of 5 stars, based on a total of 1.1M ratings since its release on Mar 24 by Panera Bread. Can you share your positive or negative thoughts about Panera Bread?

Ratings and Reviews
Rated 3.89 out of 5

1.1M global ratings

5 Star
44%
4 Star
0%
3 Star
56%
2 Star
0%

18 Positive User Reviews for Panera Bread

Doesn’t respect notification settings

App works fine, but I’ve turned off promotional notifications and yet it still pops them up. I had to disable all notifications from this app at the system level.

Customer support

The customer support was very understanding and helpful and got the problem taken care of quickly

No payment method review

App does not ask you to confirm payment card. I placed an order and meant to use a different card from previous time but order was placed when I expected an opportunity to review/add payment. Also, could not cancel order from within the app before reordering. Had to via email and web page.

The only reason that the only

The first time in a year and the only

Flatbread Pizza

I have tried numerous pizza places and nothing compares to Panera’s Flatbread pizzas. I am just so impressed. I’d love to see a veggie pizza next. I think that I’ve been totally spoiled, especially when my family is ordering pizza from anywhere else, and I’m requesting one from Panera instead. I can’t say any more than I just love it!!!

App needs one quick fix

We love Panera, but here is a quick fix needed: As a customer, I always buy the breakfast sandwich feast (breakfast bundle for 4). When I select online and order the feast, the system does not allow me to select the combination of sandwiches I want (the app only lets me select one sandwich. When you go pick up, the restaurant has 4 different sandwiches ready). I want to be able to order 4 sandwiches that are the same (the one with avocado, egg, tomato and spinach), but I can’t

Why can’t I look at past orders?

I can’t select anything from the “Profile and Settings” page App is updated 🤷🏻‍♂️

Almost a Great App

YOU NEED TO MAKE THE CURRENT ORDER VISIBLE OR ACCESSIBLE. Why can i only look up passed orders, not the current one. Since everything is behind the counter now how do i check my order is accurate if i cant pull it up? Especially if I order for multiple people. Love your food andthe convenience of the app but this simple feature would make a world of difference for customers and workers alike

I’m surprised

about all the negative reviews. I hope they get their issues taken care of. I’ve seen only improvements over the 3+ years I’ve used the app. I love the order tracker which wasn’t there when I first started using the app and which most other restaurant apps lack. It was a shining light during the pandemic. I love that they take Apple Pay which a number of apps still lack. I think the one area that’s probably more confusing than I’d like is the checkout and saved payment process. I’d love to s

Great deal

I work right next to a Panera and am ready to capitalized the crab out of the coffee subscription.

By far the best food app out there

This is the best food app I have ever used. The app is easy and intuitive to navigate, and saves favorites and recent orders. This make ordering easy when you have picky kids with lots of specialized tastes. We can order our food for a family of six in less than a minute, and it will be ready by the time we are at the store. It helps that they have good food in the first place, never been disappointed.

Removed THERMOS option from app

Please, bring back the thermos option to avoid wasting plastic lids and cups.

widget stopped working

Home Screen widget stopped working and app says I need to sign in. I’ve signed in several times but nothing seems to work.

Never the updates you need

App works fine most of the time. Randomly logs out or forgets what day it is when applying the unlimited sip program. But now the default on app is no utensils. I’m all for cutting back on waste, but when putting in a rush order and forget to request utensils it’s a pain. I work in a hospital so now I’m still getting a plastic fork but at the expense of my employer vs Panera. Give me a quarter off if you aren’t giving me utensils. Or at least switch the default back to utensils included

Buggy with logging in

Great app but cannot log in with Facebook most of the time. It shoots back an errror which causes me to use website to order anything and essentially negates the purpose of the app

Apps seems to work(website should work)

Forced to use app since website doesn’t seem to function correctly must of time. Don’t wish to have more apps add feels forced. Can’t even place prefers on website most of time. Please allow customers to use website Best

Good App, Inconsistent Logistics

Overall great app experience. However, about 50% of the time when ordering I run into issues with my order never being prepared or being lost.

i like the food but...

if they get your order wrong or theres a problem theres no way to get a refund or contact anyone

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