Panera Bread App Reviews

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Your app should recognize if a person has selected a 1/2 salad and 1/2 sandwich to charge them for the Pick Two, or ask if "Are you ordering a Pick2?" The cost is diffetent.

Always great food and always fresh and delicious ❤️

The Panera in Fayetteville on front street is great and the guy Jacob who works there is super nice and welcoming and he really made my day so if you can tell him I said thank you!!

Very user friendly

I totally recommend the cold sandwiches was very delicious and filling this place is totally ittt!!!!

Always great stuff & great service but expensive.

The order was processed quickly and the quality was exceptional.

We love your app. It’s perfect to get tomato soup and grill cheese on cold days. The soup is delicious and love the cheesy half sandwich to dip into my soup. Thanks.

I like that everything is customizable. While there's a lot of junk food, they happily make changes so food is healthier. They also do great catering. We often use them for conferences.

I love baguettes and this place sells baguettes, therefore, I love this place.

It’s so convenient to be able to get great food with minimal lines and waiting. We order on the way, the food is ready when we arrive. We just sit and eat!

The East Main location in Spartanburg is always a pleasure to visit. They are always efficient.

If you go to a caramel latte and remove a shot the price goes up. Then if you try to add the shot back, the price goes up even further

My credentials only work through browsers but not the app and a password manager is used to submit them. Please fix.

The APP has always worked perfectly for me. The Staff is wonderful. Panera actually responded to my previous review with positive actions. Better Food and especially, more Cranberries in their Yogurt. I like that!!! 😁👍

iPhone app and food quality are great. Would love to see and iPad version of this app as I’m using this device more these days as a primary computer.

I used love Panera’s diverse menu food and drinks. However, they have changed the menu and have done away with my favorite food and drinks. It limits my choices, so to Panera I have to say good bye. The app is great, the company’s poor choices not so much.🤷🏻‍♀️

App works fine, but I’ve turned off promotional notifications and yet it still pops them up. I had to disable all notifications from this app at the system level.

The customer support was very understanding and helpful and got the problem taken care of quickly

App does not ask you to confirm payment card. I placed an order and meant to use a different card from previous time but order was placed when I expected an opportunity to review/add payment. Also, could not cancel order from within the app before reordering. Had to via email and web page.

The first time in a year and the only

I have tried numerous pizza places and nothing compares to Panera’s Flatbread pizzas. I am just so impressed. I’d love to see a veggie pizza next. I think that I’ve been totally spoiled, especially when my family is ordering pizza from anywhere else, and I’m requesting one from Panera instead. I can’t say any more than I just love it!!!

We love Panera, but here is a quick fix needed: As a customer, I always buy the breakfast sandwich feast (breakfast bundle for 4). When I select online and order the feast, the system does not allow me to select the combination of sandwiches I want (the app only lets me select one sandwich. When you go pick up, the restaurant has 4 different sandwiches ready). I want to be able to order 4 sandwiches that are the same (the one with avocado, egg, tomato and spinach), but I can’t

I can’t select anything from the “Profile and Settings” page App is updated 🤷🏻‍♂️

YOU NEED TO MAKE THE CURRENT ORDER VISIBLE OR ACCESSIBLE. Why can i only look up passed orders, not the current one. Since everything is behind the counter now how do i check my order is accurate if i cant pull it up? Especially if I order for multiple people. Love your food andthe convenience of the app but this simple feature would make a world of difference for customers and workers alike

about all the negative reviews. I hope they get their issues taken care of. I’ve seen only improvements over the 3+ years I’ve used the app. I love the order tracker which wasn’t there when I first started using the app and which most other restaurant apps lack. It was a shining light during the pandemic. I love that they take Apple Pay which a number of apps still lack. I think the one area that’s probably more confusing than I’d like is the checkout and saved payment process. I’d love to s

I work right next to a Panera and am ready to capitalized the crab out of the coffee subscription.

This is the best food app I have ever used. The app is easy and intuitive to navigate, and saves favorites and recent orders. This make ordering easy when you have picky kids with lots of specialized tastes. We can order our food for a family of six in less than a minute, and it will be ready by the time we are at the store. It helps that they have good food in the first place, never been disappointed.

Please, bring back the thermos option to avoid wasting plastic lids and cups.

Home Screen widget stopped working and app says I need to sign in. I’ve signed in several times but nothing seems to work.

App works fine most of the time. Randomly logs out or forgets what day it is when applying the unlimited sip program. But now the default on app is no utensils. I’m all for cutting back on waste, but when putting in a rush order and forget to request utensils it’s a pain. I work in a hospital so now I’m still getting a plastic fork but at the expense of my employer vs Panera. Give me a quarter off if you aren’t giving me utensils. Or at least switch the default back to utensils included

Great app but cannot log in with Facebook most of the time. It shoots back an errror which causes me to use website to order anything and essentially negates the purpose of the app

Forced to use app since website doesn’t seem to function correctly must of time. Don’t wish to have more apps add feels forced. Can’t even place prefers on website most of time. Please allow customers to use website Best

Overall great app experience. However, about 50% of the time when ordering I run into issues with my order never being prepared or being lost.

if they get your order wrong or theres a problem theres no way to get a refund or contact anyone

The app is super convenient for ordering but this latest update broke something and I can’t login to the app. Seems like this happens every time…

How is this 5 stars? This app is buggy , unintuitive, and constantly breaking when I try to order my sip club beverage. On top of that, the new “era” at Panera is heavily criticized as being a downgrade for their customers. Not sure who is giving this app 5 stars but y’all should be very skeptical…

The app was working perfectly fine until day two. The button to add items to your order just doesn’t work anymore even after reinstalling the app.

I will give them credit for allowing you to delete a favorite. I haven’t bought tuna since my wife died. On the other hand the Black Forest ham sandwich touted in the latest email is nowhere to be found in the app.