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Postmates - Food Delivery App Reviews

The Postmates - Food Delivery app recently received 45 positive reviews on iPhone, iPad, and Android devices, and 6 negative reviews. Users in the United States have given Postmates - Food Delivery app an average rating of 4.77 out of 5 stars, based on a total of 2M ratings since its release on Oct 24 by Uber Technologies. Can you share your positive or negative thoughts about Postmates - Food Delivery?

Ratings and Reviews
Rated 4.33 out of 5

2M global ratings

5 Star
64%
4 Star
4%
3 Star
18%
2 Star
13%

45 Positive User Reviews for Postmates

Ph grill

Amazing food great quality and great service

Craving

Makes my cravings conveniently satisfied with such a large variety of options and the deals make it reasonable for me to indulge!

Private Party for one

Love enjoying a tasty healthy meal at home.

Best tacos

Al pastor is a must!

For my fast food cravings

I like this service when I get occasional fast food cravings. It delivers well.

Too many fees

I use the app all the time but if you get delivery the fees are pretty ridiculous. The app says no delivery fee but then smacks you with service fees anyway! (Up to $10 in fees too!!!)

Perfect

Quick eats real cheap

Doordash is so much better

I use postmates a lot, wish I would just switch over to DoorDash already. I’ve used Doordash twice and both times were incredibly more efficient than the hundred+ times I’ve used postmates. Doordash has better options, the postmates “estimated delivery time” is never correct and I always end up getting my order much much later, both platforms are still very very expensive (paid $23 for $6 meal, this is very often times the case), overall I still use it often and I don’t know why since I’m very d

5

Love this app

They allow bank accounts

So we’ve all lost our card, etc. every other food delivery company does not accept banks anymore. I finally found one that does. Depending on what I want (they may not go to a store of choice in a certain case) I’m going to use this app. As for the app itself, it’s no different than any other in how you navigate it, but the bank account being accepted did it for me. please, postmates do not get rid of allowing a bank account!

5 stars

Great service overall

It’s expensive, but every once in a while I can afford a Delivery.

I love the variety on the Postmate App! There was a glitch with the App on 8/16 that hasn’t been resolvedI’m handicapped thus a three-star score.

Use a different delivery service

I want to emphasize I NEVER leave reviews and have been using Postmates for years. They used to be good however starting in 2024 they have absolutely gone down the drain. Every order takes minimum over an hour to be delivered and most of the time they are missing an item at which point it’s a hassle to try to get a “refund” (Postmates credit)….. very disappointed and I’m sure they do not have a comprehensible customer support team to even care about my review or act on it….. Moving onto a new p

BEST FOOD DELIVERY APP EVER

They’re the best and always have sort of promotion!

Better than the Rest

I have always enjoyed using Postmates over the other delivery services.

Great service

I love using this app because they are time efficient and if somethings not right there right there to return my refund no questions asked !

I love u

Through a hurricane takes balls. :)

Dedicated to serve for you

Durring Hurricane Hillary DoorDash was unable to delivery my food, but PostMates could. Thank you!

Thiefs

If the restaurant doesn’t give you the food, postmates/uber eats doesn’t give you the money back they just keep it and steal it from you. Sad to see this with one big corporation like this one. Switch to doordash for sure!

Awesome

The easiest solution to dinner ever! Everything at your fingertips makes dinner time easy time every time

Hypocrites

Postmates offered a $10 off discount if I linked my Uber and Postmates account via phone number. Was never given a discount code.

Usually disappointed

There are often not deliver drivers available to the restaurants we want. Also, less customization options for orders compared to other delivery apps. They commonly have better prices though with their frequent deals.

Better than doordash

Too many people steal food on doordash so i like this way better

GREAT..

App was easy to use and are ALOT CHEAPER THEN THE OTHER DELIVERY SERVICES THAT IS FOR SURE. Driver don’t know yet and how fast gave 23% tip . Don’t understand how you tip some one with out know what kind of service they will be providing.. like LYFT @ the end of YOUR RIDE U CAN GIVE A TIP..! Some thing to think about. If driver are worried about not getting tips after service then they @&$? or the person ordering is a CHEAP $@%?&.

The fees

The fees duke, the fees.

Doesn’t let me pick combo

It’s been doing this for a few days now. Every time I try to pick a combo and it on the requirements I keep clicking on what I want and it doesn’t accept it!!!! PLEASE I KNOW YOU GUYS READ THIS FIX IT!!!!!! I feel like this is being done on purpose for you guys to get more money out of everyone which is rude

Amazing

Very amazing deliver app

Best food delivery

They offer pretty good prices, it’s easy to use, could use a little bit of work but besides this I’d recommend

Postmates is great!

Constantly has great deals and food always arrives on time.

Best best best !!!

Best for delivery ! Thanks always giving us a good coupon

Thanks Postmates Drivers

Basically helped me through the pandemic, prayers to you all.

Better than Ubereats ! Better than DoorDash!

PostMates delivery is faster, fresher and the delivery is always on point. My food is always perfect, making our choice for food delivery when we don’t even want to make sandwiches, PostMates every time!

Thank you!

Originally, the order was going to cost 60$ for much less until I was offered 25$ off. I’ve ordered through courier services for years, Grubhub, Postmates, door dash etc. never have my two chicken bowls and nacho and queso ever costed more than 30$ and I always tip well. So I appreciate the effort, as we wouldn’t have ordered again otherwise. Thanks again!

NUMBER ONE CUSTOMER SERVICE!!

Best customer service and drivers out there!!!

Promo code 🤑

I will write a review if I get promo codes 😝

Writing this review/Postmates

Nine and a half times out of10 they have it all together from you order to the delivery person who have always been polite and friendly I would recommend them

Delivery

I’ve ordered through Postmates over a week and had issues either with the food or delivery time!! Hope today is better with Postmates

UberEats merger:bad idea

I loved Postmates before they merged with UberEats. Yes, there are more options. But the reliability and service has gone down considerably. The biggest issue is that we’re no longer able to contact anyone if there is an urgent issue (ie something that can be fixed or managed immediately).

Awesome

Amazing deals all the time. Only service I use.

6 Negative User Reviews for Postmates

fees

you guys are the most expensive food delivery app why charge 12 dollars for fees, what fees could possibly be that expensive the place is 0.6 miles from me n i got 2 things

Fees

Fees take away from any deal given, a necessary app for a challenging time, fees equal an extra meal in most cases

Won’t update my payment options

I’ve been struggling with this app for months. It will not let me add ccs, use my PayPal, or Apple Pay. All of the ccs on my account are so old the exp date has passed, but it also won’t let me delete those.

Wrong location

The navigation is not accurate. I have to walk away from my address to pick up my order. I wish the navigation was better to make it easier for the drivers and myself

It’s a red flag when you can’t talk to someone directly to resolve issue

It doesn’t matter if your food isn’t delivered for an extended period of time, or you’re given the wrong order, I still can’t find a way to speak to a live person in real time. They ask you curated questions and only give you the option (if any) to send a request and wait for an email response. Stick with DoorDash.

Great

Good promos great service better than DoorDash