14 Positive User Reviews for PowerFlex
Why is this app trying to charge me 50
I parked my car in a spot and it says free just use this app. It’s not charging and they keep trying to charge my Credit card $50. I called support and they were friendly and they fixed the issue.
App response says the put hold on credit card till charging done. But it’s free - should know not to charge -Period.
Refundable deposit
Everything went well except for the $50.00 deposit that will be refunded. I wished there’s nothing like this like the other charging station. Please refund the $50.00 ASAP. Thanks.
The most economical option in Bay Area
PowerFlex is the most economical option to charge a car in Bay Area! Mine is a hybrid so it takes almost 3 hrs to charge and it costs only $1.50 max..
prefer PowerFlex to any other charging service operator like ChargePoint, EVgo, etc
Works as expected
The app does what it needs to do. The interface is clean and aesthetically pleasing. I’m looking forward to the pay-as-you-go feature. The PowerFlex team is very responsive and constantly updating the app, which is a great sign!
Needs Improvement
1) Why do I have a notification icon on the app all the time?
2) Why does the app not tell me that the charge is finished (when I use “continue charge” but the vehicle is 100% charges)? As a result, coworkers don’t move their car because they don’t know it’s done.
Did the job
Charged my car
Great app!
UI is gorgeous and support team rocks
Works well and good data
Upgrades over time have improved the app tremendously and it’s a way to interact with the charging stations on their network.
Works great!
I always use this app for my changing needs.
Working well
Love the new app. The prior one was fine but this one checks all the boxes. I am huge fan of Powerflex’s unique approach to load balancing, which is good for the grid.
New app is great!
Big fan of the new app!! Excited to use it more
3 Negative User Reviews for PowerFlex
Annoying up with bad payment options
So frustrating that I skipped charging. There is no pay as you go option. The app wanted me to estimate how much power I was going to use in advance and then preload credit to my account. Why not just charge a credit card based on actual usage? I don’t want to load up an account with more money than I need to spend because I have no idea how long it will be until I need to use this app again.
Unable to charge through app 9/10 times
Always having trouble using this app to start a car charge. Makes the EV experience terrible
Extremely confusing UI
First you need to create an account, then they ask you how many KW/H you’re going to need to fill up and how long you’re going to take! Most people have no idea I’ve never seen any other app ask. Then you have to preload money (which forces you to use only their app/chargers), then scan a QR code to start charging.
They could have simplified the process.
Open the app, scan the QR code on the charger, select your billing (Apple Pay or paypal) then start the charge
