RentCafe Resident App Reviews

Able to pay rent and submit maintenance requests without any issues or delays. Nice app.

It is a good app- can’t get my main bank linked which is a pain - yet being able to pay ahead helps a lot - maintenance request pretty easy - getting property manager communication or response very poor

I’d prefer a neutral app icon rather than one that promotes a specific social or ideological message. Please consider offering a neutral options so all users feel included.

It’s been very helpful as a resident, to communicate effectively with the management, order repairs, etc.

Very easy and convenient

Not a fan of the OTP, I feel like it would be faster to enter my own password. Would be even faster to have Face ID.

Been using app for 6months and have not went down or was going slow always easy and fast

Great app easy to navigate and even better team

Fast and easy

I appreciate the great work the team does for us. All my repair requests were handled. Awesome job team!

Your maintenance crew at The Wesley is very friendly, professional, and gets the job done in a timely manner. Thank you for your service.

Always works and makes renting easy

This is simple and easy to use app

Take your time with the app, sometimes it is not user friendly, however once you get in it it’s easy to manipulate.

Very responsive to requests. Very friendly, very helpful, very professional,& courteous!

Great app, always easy to use

Very fast and straightforward process to submit a service request. Great to have this as a mobile app.

Jon & Alyssa made moving in to the apartment much easier. Very happy to be living here.

We have never had an issue getting maintenance issues handled even on the unfortunate time that it occurred during a holiday weekend.

Very easy to navigate.

Maintenance team always goes above and beyond I love living here. Thank you 🙂

I love this app! This makes life so much easier with paying rent. I do not have to go into the office. I do not have to worry about missing the deadline for rent. The best part about this app is if I’m at work late, I can pay through the app.

This app is really easy to use. It’s so convenient and every time I use it I don’t have any issues with it. Great app five star.

Quick simple and easy to use ✅

Jenn and Steven have been great. Look forward to living here for a while.

Easy to navigate and straightforward

I have been attempting to cancel my previous address. It has already been cancelled by the apartments. And I am now at new apartments and the online rent care works just fine however this app is terrible. Does not update the information and for not give me the options to update it myself. I should be able to remove and add my new apartments as well and it does not provide this option.

The apartment management and maintenance always do a great job taking care of the things that need to be taken care of. They keep the property clean. Everything is in order at all times. I really enjoy living here and I really appreciate the maintenance team and Managment.

Very easy and helpful

Ever since I switched to the new sign in protocols, I can’t stay signed in. I’ve missed several notifications. I’ve checked all the settings. I’ve deleted the app cleared the files and I still don’t receive notifications and I can’t stay signed in no matter what option I choose this is causing significant issues with the landlord and myself. I’m missing Notifications such as snow plowing people breaking into cars I mean really important notifications. I’m not sure what caused this issue and it h