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U.S. App Store

RSA Authenticator (SecurID) App Reviews

The RSA Authenticator (SecurID) app recently received 9 positive reviews on iPhone, iPad, and Android devices, and 3 negative reviews. Users in the United States have given RSA Authenticator (SecurID) app an average rating of 2.64 out of 5 stars, based on a total of 238 ratings since its release on Jul 24 by RSA Security. Can you share your positive or negative thoughts about RSA Authenticator (SecurID)?

Ratings and Reviews
Rated 3.56 out of 5

238 global ratings

5 Star
11%
4 Star
33%
3 Star
22%
2 Star
33%

Explore global reviews of the RSA Authenticator (SecurID) app: Germany.

9 Positive User Reviews for RSA Authenticator (SecurID)

RSA App

I love this app. It helps me get into all my applications so easily! I also have it set to auto launch that I just approve. Thanks for changing the icon to read RSA instead of SecurID

Issue fixed

Thanks for fixing the issue where the code was being truncated when display is zoomed.

Thanks to the developers for quick fix….

of the display bug on the iPhone SE 3

Push Notifications

The latest update appears to have lost push notifications. I now have to open the app and wait to approve my login. Hopefully the next update fixes this.

Face ID bug

Seems as though there’s some type of bug with the Face ID piece when requesting to view the token. Face ID is successful, but the token shows very momentarily and is hidden again. Have to tap the view token button a bit before Face ID is checked again and the token actually shows like it’s supposed to. Happens occasionally during the day.

Face ID Issue

App works well. Only issue is it seems to have a bug where if face ID is used twice quickly, the rsa code disappears and you have to wait a few seconds to trigger face id again to view it. Example: face id to log into phone, then face id for rsa, triggers code to disappear if done quickly.

3 Negative User Reviews for RSA Authenticator (SecurID)

Limited number of tokens

The rsa app limits to 10 tokens while we can have up to 30 domains on our tenant. We can supplement with the desktop version but we still fall short.

App fails to load Code

The app won’t load the code most of the time.

FaceID bug

The faceid bug has been around for over 6 weeks. How can an app used by this many people for such important access be left broken for so long. Total and utter incompetence from RSA.