RTA Le Pass App Reviews

This app made it simple and cost effective to travel around New Orleans. Highly recommend!

It’s a good service just needs to be more informative about late, or cancelled buses

She was telling people they can’t get on the bus with their drink even though it was topped up and she was talking rude to people who were getting on the bus for no reason and she showed up late. Bus #103 10:25pm Wednesday but showed up at 10:35 the time doesn’t matter it was how she treated people. This needs to be addressed. Thank you.

I have just returned home to Tennessee. Just wanted to let you know your service was great for our New Orleans stay. Everyone we came in contact with was wonderful. The driver’s were courteous and answered each stupid question asked. I say this because we ask some. And never did they seem bothered. Also the app was simple to use. Thank you again for the great service and employees. Keith Hayes, Linden, Tn.

Been using the Kenner local since it was $1.10 🐝

When it’s accurate, this app is great. But there are often times shown for buses that simply don’t show up. Very frustrating.

Would recommend this app to anyone visiting New Orleans. Great way to get around and see the city

The Monday JP Transit schedule on LePass has stopped been included on the dashboard / trip routes. I ride the E3/E5/E1 daily and Mondays are included between 7am-9am. Enjoyed the service. Thank you.

Bus real time information is not working reliably

I spent a week in New Orleans and spared myself the expense of taxis and ride share services. I used LePass to purchase tickets easily and to hop onto buses and street cars even more easily. I didn't get to use the app much to plan routes but when I did use it, the schedules and ETAs of buses and street cars were pretty spot on. Very useful tool, even for someone who's not from the area.

I love RTA and ride daily my favorite is the Saint Charles Street Car

Can a east night owl bus please be added it is difficult too go home at night with only the 62 owl running

As someone who has to take the bus a lot, a lot of locations need to be updated

Usually pretty accurate

I used to be able to type in an address and the app would give me the time to and from a stop closest to the address. Now, where I’m going had to be a specific place or I have to know the cross street to the address. I am not an operator. I should not have to know every street in the city. Or I have to drag the map across the city! Poor people already have limited time and it is precious. This new search for directions is a waste of time. Why is RTA making it harder for us?

Never had a single live tracking of a street car or bus ever be close to accurate. Clunky UI on top of that too