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Salesforce Authenticator App Reviews

The Salesforce Authenticator app recently received 28 positive reviews on iPhone, iPad, and Android devices, and 3 negative reviews. Users in the United States have given Salesforce Authenticator app an average rating of 4.59 out of 5 stars, based on a total of 3.7K ratings since its release on Aug 24 by salesforcecom. Can you share your positive or negative thoughts about Salesforce Authenticator?

Ratings and Reviews
Rated 4.43 out of 5

3.7K global ratings

5 Star
64%
4 Star
14%
3 Star
11%
2 Star
11%

28 Positive User Reviews for Salesforce Authenticator

Simplified

My previous experience with salesforce login authenticator was very complex. Salesforce seems to have streamlined.

SF Authenticator App

This app is amazing.

Authenticator app works very well

I’ve been very happy with this app works easy its smooth…never had any problems.

Software Manager

Why not use Microsoft Authenticator. Too many apps on my phone. Now I have “Too Many” + 1.

Meh

Redundant security measures for no reason. Why is this necessary for a CRM, more security measures than my bank….?

Easiest way to authenticate

Using this app is the easiest way to authenticate via MFA.

So Easy

Works just like it’s supposed to!

Great Authenticator

I am using this to log into salesforce for MFA and it works perfectly. I haven’t had any lag time.

Works great

After I use it, I often find myself logged into Salesforce. Good stuff.

Great app

I have been using this app, it’s great but the new version has bugs, I hope it will be fixed

Fast MFA approval

It sure if your MFA issues were addresssed. But I’ve had zero issues with the app. Works great. Fast and seamless. UI is friendly enough. A little drab. Basic but it’s work. However it wouldn’t hurt to add some personalization options. JS. Still it doesn’t take away from the 5 star. Good job guys

Love the Apple Watch integration

It’s so rare nowadays that the Apple Watch gets included in app design. It’s so comfortable to be able to tap approve directly from my wrist and gain access rather than dig my phone out and approve. Also, it’s nice that it approves by a single click than some other authenticating apps requiring a random code to type in!

It works like it should

So far so good. No issues & pretty easy to set up and use.

So far so good

The app is simple and predictable

Needs improvement

This version 3.14.3 of app doesn’t always show Aprove button when I try to login.

Call you later if

I’m not doing that but

Forgets Location

The app works great for authenticating, but making it easy to authenticate, not so much. I use the app everyday for work and select “remember my location” (or whatever the phrase is) everyday and it doesn’t.

By your office and office office

I have a few things to do to

Joyous time to work out your

Just a reminder to come in

Really well done with yyy

You are welcome to come in

I can say is good I could do a

The only thing I could say was the

No I don’t have the

The only thing that I have

Annoying additional step

It works for its supposed to do but it’s really annoying you need to do it every time you log in

Works great

Coming from someone that has been at all Microsoft shops using DYNAMICS crm this is also a good product. I’ve have no trouble navigating around and the add in are great

Simple

It works, allows me to sign in no problem

3 Negative User Reviews for Salesforce Authenticator

No notifications

The notification and geolocation approval features hardly ever work so this is just a place to store 2FA OTC codes. Very disappointing.

Poor User Experience

Due to the number of times I have to use this app, I'd really like push notifications vs having to unlock my phone, open the app, and pull down to refresh to get the approval button.

annoying and inconveniencing

The whole authentication process is annoying and such an inconvenience. It never recognizes my location and I’m always having to approve logins. Also, I am not receiving notifications on my Apple Watch for some reason.