SONIC Drive-In - Order Online App Reviews

I love the convenience of the app, skipping talking to everyone lol but I wish you could order everything on it. Like the ice cream slushes, or have the option to add whatever add on you wanted etc. love the coupons also!

I love using the sonic app and I literally use it everyday! I love that drinks are always half price and the food (is usually) ready when you get there (some Sonic’s are WAY better than others. However… If they are out of something or haven’t updated their app… you’re screwed. There is no way for them To refund your money and that is completely bizarre! Otherwise, it’s great

I feel like the app is so slow when trying to order. It’s always a hit or miss, but majority of the time the app isn’t working. I trying to put an order in & it sits there loading and does not let me place my order. I usually stop by for small things like a drink, so I’ll only purchase through the app to get the deals. I usually just end up driving off because my order won’t load through the app.

I’m in my 80’s ( tech dinosaur) & have been able to use the SONIC app. Yeah !!

It only lets you use the gift card to pay and you can’t stack them

One of the best restaurants to eat at!!! 🙂❤️🍔🍟🥤😊👍

Only works about half the time

Also please add the jr burgers back to the local favorites section or the burgers.

I used to love using the sonic app! Now it makes me log in every time I open it, won’t even pull up the menu, and half the time will not work with my closest location. Very disappointed now I can’t use my happy hour anymore with the app. Definitely slowed my business down with them

Slushes are the best for your buck ✨

Great app ,when it’s working but it not working again

App works pretty good but just one small gripe I have is that whenever I order something that comes with sauce, such as mozzarella sticks, it shows on the app that I have marinara sauce selected but they never bring it out with the order and they have to go back and get it. I don’t know if the app doesn’t send that information to the kitchen or what but I always have to ask them again to bring me the sauce when it should already come out with the order. Something that should be fixed.

Sonic is a reliable treat, a good go to and fun place to eat. I’ve always gotten the foot long chili dog, onion rings and a large unsweetened tea - until recently … I’ve branched out and ordered other things. Back in school and having to have a quick lunch, the app makes it easier and faster. The food is warm and consistently good. The treats are great for those celebrations and pick me up moments.

The biggest deterrent for ordering Sonic through the app is the lack of pricing until the end. I add what I want in the cart, and when I get to the end, it is out of my budget and the disappointment makes me cook .35 cent ramen instead.

I use the app when needed! Half price drinks all day yay!!!

Please make root beer float available on the app. It’s my favorite Sonic beverage.

💜💜💜💜

The sonic I always go to needs a makeover, most of the bays don’t work, and the parking lot is tore up. It’s a shame bc the best people work there and they work hard with smiles on their face. They deserve a makeover.

I love the sonic app. I use it all of the time the only thing is that I have received several gift cards and they all have less then a dollar on them and I cannot use them. Wish it would let you use more than one so I could use what is left on them

You need a way to credit your account when the location you are ordering from does not have an item that you ordered.

I Love it specially the shakes and everything I can’t have enough of everything

It’s quick and easy to order, if I have lots of drink modifications it’s easier to input than to say it all on the speaker.

I’m just going home now

Great deal! Always fast and ready !!!

This store has the best customer service by far out of any fast food restaurant! Jessica is the best!

So convenient and the car hops are always super nice!

1/2 priced Drinks every time, need I say more… I will. They also give free rewards away randomly.

Y’all are great. Y’all do great. Thank you. Apps awesome. Foods awesome. Drinks are crazy good. ❤️ keep it real. Y’all are 1 hunnid

Love the staff and the app

The app used to have the option of removing the bun but one of the updates got rid of it. It’s annoying to have to manually remove the bun at the window rather than on the app. Please put that option back into modifying a burger. Thanks!

I love the Sonic app but I wish my order would be right all the time! I think the workers are having to rush with getting orders out quickly and mistakes are made. Some are very nice with correcting the order and some have to go back twice! Also, I tip on the app and give an extra tip if they’re really good servers! When I tip on the app, I find they’re not as friendly or caring in giving the food! They just give you your food without saying anything! But I truly do love the food and drinks!

Convenient, easy to use, and fast! Plus, half-off drinks all day! ❤️

Where I live our sonic is a hit or miss however over all they are good. I order using the app 99% of the time. It is easier and faster. The only problem I have with the app is the rewards. Would like to see more rewards for the ones who use the app often

Just the perfect lil app

This Sonic is always on point. Order in the App and it’s ready on time every time.

It buffs and trips out sometimes but I mean it works. Ya get good deals

You should add the BLT under the sandwich or local

Probably the best fast food app out there.

Great App and great support. Makes ordering so much easier.

Sonic does a masterful job of using IT and App, ordering ahead, checkin, and delivery. They make it easy to drop in and take advantage of 1/2 price drinks and do a good job of direct marketing of specials etc.. Good job.

Have had a very slow application for the past few months. Was hoping they would get it fixed quick but I guess not.

Don’t know what’s going on but I’m the last week, I have been unable to place an order because I get an error during check out. I normally use Apple Pay. This has happened before, but has usually gotten fixed within a day. Will update this if the problem is corrected.

I have to log in constantly, even if I just used the app a day or two earlier. Unlike most other food apps this keeps your prior location instead of where you actually are. This has caused me to place an order at the wrong store and then have to frantically drive across town.

Constantly logs you out and looses your information. Doesn’t know what location your near and when you select change locations you have to do it multiple times. But when it works it’s great to be able to do happy hour pricing.

This app is terrible. It rarely works and has to be restarted over and over.