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Spruce: Medical Communication App Reviews

The Spruce: Medical Communication app recently received 39 positive reviews on iPhone, iPad, and Android devices, and 1 negative reviews. Users in the United States have given Spruce: Medical Communication app an average rating of 4.86 out of 5 stars, based on a total of 61.5K ratings since its release on Sep 24 by Spruce Health. Can you share your positive or negative thoughts about Spruce: Medical Communication?

Ratings and Reviews
Rated 4.85 out of 5

61.5K global ratings

5 Star
90%
4 Star
5%
3 Star
3%
2 Star
3%

39 Positive User Reviews for Spruce: Medical Communication

So convenient

Our pediatricians office uses Spruce for scheduling, doctors notes, and you can ask medical questions even after hours. It’s so easy to schedule/reschedule appointments without having to call, leave a message, wait for a call back etc. This is the first provider that we use that has this service and I wish they’d all use it!

Spruce

It makes it so much easier to communicate w your office

Communication

This is a very good form of communication for patients. It reduces the stress of going to the office and traveling.

Excellent App

This is such a great way to communicate with your doctor or their staff.

Dr. Russell Sawyer

I am so happy to have Dr. Sawyer on my team. David Zerbe

EASY GOING & FAST!

I believe that was one of the best doctors, Dr. Robert Zabenko that I’ve ever had… He is very kind, a great listener & patient as well, and he really did make me feel like he actually cared about what I had to say regarding my medication and health, what a relief, knowing I don’t have to dread going into an office full of doctors that don’t care to hear me or what I have to say regarding my own health. Lastly, the lady that handles making sure everyone get the medical forms filled out, she’s a

Regina

I love the app! It saves a lot of time and very helpful

Improvement

Would love to see chat box/video feature simultaneously.

Amazing service

Robin is great

Doctor

Love this app!

Easy to use

Love this app is so easy to use and updates pictures as well

Very convenient!

I love that I can securely message my provider and get quick answers or refills.

SPRUCE IS AMAZING!!

This App has been sooo user friendly that I’m totally Amazed!! I’m so glad my Physician, Dr. Walker, recommended it!! This app has allowed me to easily send messages to my PCP w/ ease and get so many things accomplished that used to take weeks with my previous DOC , who apparently wasn’t familiar w/ Spruce!

Great way to communicate with your doctor!

I love this app! I absolutely hate talking on the phone and would really much rather text than talk.

Dr visit

Thank you so much for quick response, Kim is wonderful

Good App, but needs Bulk send…

Need a way to send bulk messages from the app, and not just from a laptop or PC.

Dr office

Kindest office I’ve ever been to!!!! They truly care!!!

This is awesome

I’ve been a patient in multiple suboxone clinics and programs and this one is by far the best. Friendly non judgmental doctors insightful therapists this is the first time I’ve been able to make progress with my recovery without feeling demeaned or having to suffer through trite advice that falls flat. They are also on top of all problems and delays with insurance and pharmacies so you’re not in a constant state of anxiety wondering if your medication will be there or not. It’s run by people wh

Prompt Attention

Dr. Barnes is readily available through Spruce and is diligent on responding as quickly as he can. His interest and care for his patients is apparent and a breath of fresh air!

Dr Brent Reeves

Can’t say enough good about Dr Brent Reeves. He is absolutely the best Dr I have ever known. He has taken great care of me, but when my husband had COPD, he navigated the process with us with great care and respect, allowing my husbands integrity to remain until the last day. My husband thought the world of him as do I as well. My husband trusted him completely, Dr Reeves truly cares about his patients well being and health and always goes the extra mile. He always took time to listen to our con

Really great reception!!

I’ve never had an issue using this app. I’m able to quickly communicate with my doctors. And there is zero problems with the video chat. Thank you Spruce for connecting me to my doctors via telehealth!

Doctor Barnes

I love Spruce, so convenient. 😊

Making therapy so easy and rewarding

I truly enjoy using this app, I love the feature of privacy!

My weight loss journey

I’m down 40 lbs in 6 months. Couldn’t have done it without Lancaster Wellness and their dedicated team. The encouragement and guidance I received made all the difference. Thanks for the new me. Thanks from a 72 year old,this proves your never too old. Jane Holland aka party girl

Spruce

Spruce is a wonderful app for being able to communicate with my physicians. Very easy to use and I always feel my privacy is secure

Spruce

It’s marvelous, thanks a lot!

Great care

Care through this provider has been absolutely amazing! If this keeps up I may never want to go back to in clinic again.

Messaging system works great

Great messaging system never had a problem yet and I love having the option to have direct communication with my mental health professionals!

Better communication

Nice way to stay in touch and get immediate feedback.

Truly amazing

The company that I work for provides the service for free and I’ve never used it, so it’s Easter Sunday my asthma is acting up curious to what I’m gonna do because I don’t have a prescription ready. I called this place at 12:03 Kavira 12:25 I have my inhaler every company should have this service thank you 😁

Spruce works perfectly to communicate with my Doctor.

Spruce works perfectly to communicate with my doctor. So much easier and closer communication than calling.

Wow!!!

What a blessing to be able to receive the help I need. A face to face conversation is just as good for me as person to person. I would not take time to drive to Houston. I feel comfortable and confident that Delightful Psychiatry is treating me as well as anyone could.

Best platform

The best platform ever invented

Great communication

I love Spruce. It’s wonderful to be able to communicate directly with my doctor and not have to wonder if the message is getting through —receptionist to nurse to doctor. It’s easy to use and has made a difference in my care.

More options

I wish the portal had more information such as prescriptions, information from last visit, date of last visit, etc.

Appointments and staff

I have been so pleased and thankful for quick responses to all my questions and appointments. When I do speak to someone their always nice and helpful! Thx

Review

This app is very easy to use. I am extremely satisfied. Thank you.

Gateway for Excellent Communication

I’ve never used software like this app before now and I absolutely love it! I’ve had such an easier time contacting my provider and has taken out the anxiety of the whole process. I’m glad this service exists especially the video calls!

1 Negative User Reviews for Spruce: Medical Communication

case in point

I left a review saying I had struggled because there was little personalized help and I had spent a ton of time sorting through their help center and still didn't really feel like I was set up right. The reply that I got to the review said, " We certainly don't want you to have to 'go it alone' or figure things out through trial and error. Have you explored our help center?" This is exactly the problem. They insist it isn't AI answering questions. But I ask a question and the reply obviously do