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Sun Country Airlines App Reviews

The Sun Country Airlines app recently received 8 positive reviews on iPhone, iPad, and Android devices. Users in the United States have given Sun Country Airlines app an average rating of 3.62 out of 5 stars, based on a total of 81 ratings since its release on Sep 24 by Sun Country. Can you share your positive or negative thoughts about Sun Country Airlines?

Ratings and Reviews
Rated 3.50 out of 5

81 global ratings

5 Star
13%
4 Star
25%
3 Star
63%
2 Star
0%

8 Positive User Reviews for Sun Country Airlines

Overdue but glad it’s here!

Overall great app with not too many issues. My only complaint is that when boarding if the screen backgrounds or closes, coming back will reload the boarding pass code inefficiently. The loading icon blocks the QR code and makes it unusable. Why does this need to be refreshed so often? I don’t have this issue with Delta’s app. I opt in to adding the pass to my apple wallet and using it there to avoid this issue.

Glad to see the app came back

Overall pretty smooth sailing. Would like to see some enhancements to loading within the app as it can be slow even on a good network. In flight WiFi would be great on these flights, but I get it’s a value airline and I always have a great experience. Nicknamed it ‘Fun Country’. Definitely miss the cheeseburgers on flights from MSP to NYC. YUMMY! Overall, Sun Country is one of the better budget airlines. Appreciate them and the random, super cheap flights to Dallas. $39 round trip, non stop

App doesn’t work with WiFi, cellular data only

Yeah, seems to work well when it does not work with Wi-Fi enable the phone. It only wants to work when cellular data is connected with the app.. I consistently get off-line notification when I’m on Wi-Fi. I have to disable Wi-Fi and have cellular data only and then I can connect with the app and use the app. Otherwise, the app seems to work fine from what I can tell, but Wi-Fi would be preferable as an option like all other apps than using data only

Needs to add pre-check and gate

App is pretty bare bones. I got stuck in the regular TSA line because the app or mobile pass doesn’t add the pre-check to the boarding pass. Also would be helpful to add the gate where my flight is located.

Very cool app!

Very cool app!

Slow with limited information

The app runs very slow on my satellite internet, more so than any other. Sometimes indicates I’m offline when I’m not. Apparently app can’t access past trips - when I search for them app says it can’t access it and to call Sun Country. Not being able to get receipts for past trips in one place is a huge omission for business travelers, I have to search my emails instead.

Flight status disconnected from trip information.

This may be the only airline app that doesn’t update your trip information and boarding pass with any delays. Need to SEARCH flight status manually by date/destination or flight number. No push updates, no text messages, email only notifications… bizarre.

Feels absolutely ancient

But it works alright. Slow, clunky, and quite bulky, but it works.

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