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The Home Depot App Reviews

The The Home Depot app recently received 45 positive reviews on iPhone, iPad, and Android devices, and 6 negative reviews. Users in the United States have given The Home Depot app an average rating of 4.82 out of 5 stars, based on a total of 2.5M ratings since its release on Sep 24 by The Home Depot. Can you share your positive or negative thoughts about The Home Depot?

Ratings and Reviews
Rated 4.13 out of 5

2.5M global ratings

5 Star
51%
4 Star
11%
3 Star
24%
2 Star
13%

45 Positive User Reviews for The Home Depot

Home Depot mejor opsion

Tiene todo y buenos precios

Purchase

Buying online with the stadium Home Depot in Tampa, FL 33607 was perfect, easy, accurate and a great experience. I will do this again.

associate help

i had a wonderful associate help me named sophia gomez and she was beyond amazing to help me and to take her time to help me find the product i needed

Always have to re-login

Always having to log in every time I use the app especially in store. Enter password. Enter code. Enter code again. Change password. Enter new password. Enter code. Had to ask for new code. Emailed code. Just let me access my information on my phone.

Online delivery

Clunky, unnecessarily complicated

Better than Amazon!

I love the Depot for all things hardware and tools since they started delivering, prices are good and selection is great! One here before Amazon now! Go Home Depot!

Great app

Can’t be slow and sluggish at times but otherwise great app!

Sherman

I love the website.

No veterans discount online?

Doesn’t appear to have any way to get the veterans discount when buying online. Please make a change to allow for this.

Split Payment option

Please add a split payment option. It would be helpful to have two ways to pay on a balance for different payment methods, such as a portion with PayPal and debit card etc..

Still a few bugs in the system

My iPad doesn’t like the app. If I move from the app to a website, I am not returned to the last page visited on the app.

Easy Online Ordering w/HD

Very easy to both find and purchase what I need for pickup.

WTH

I needed to get the weight so I could have it delivered to our mail room at my condominium. I couldn’t find the weight of the specifications on the website so I called the number and they asked me if it was Windows or counters I said Windows and they said do I want to take a survey after the car I said yes instead of a call I got the survey I did that three times. So now I have to go to store delivery pick up because they won’t take anything over 30 pounds at the mail room. And I don’t know how

20 bags of black mulch

Hope they deliver it when they said

Slow as molasses

Signing on was a chore as the app couldn’t decide between thumbprint or email sign on. Boo

Owner

This was to easy but anyways let’s see what happens on my delivery..over all this is my store

Latest update

Latest update won’t load product page properly on iPhone

Thank you for the on line Upgrade

Thank you Home Depot for adding the Military Discount to on-line orders. Both my husband and I served, and we appreciate Home Depot’s consideration of Veterans.

Easy to use

Fast free delivery

Checkout pages too cluttered

Too many suggestions for items related to the ordered one. Very confusing, should be improved.

Order

Easy too order

Big Dan’s table

This table was for sale at the military exchange for $250. Amazon had the table yet it was more expensive because I get the 10% military at Home Depot. I will make good use of the stainless steel table for measuring my fish and cutting the fish fillet.

Please enable Apple Pay

Wish they would accept Apple Pay but otherwise a great app

Done

Very easy shopping online thru checkout process!

👍🏻

I love Home Depot, it is my home away from home

Shopping

Home Depot is great to shop great service

Unable to check out

I was forced to check out with PayPal because neither of the checkout buttons would take me to checkout. I was using an iPad.

Love

Super easy to use!

Excellent Product

This inline switch is of good quality at a very good price.

App slow

Clicking an item to view and not opening or if opens not able to view additional information about product.

Great App

Very easy to maneuver around the application.

Muy rápido

Las órdenes completas y muy rápidas!! Genial

Black Friday Deals

They should never send me these deals… a great excuse to add to my tool collection

Awesome

App is awesome and always easy to use.

Chi

Everything I ordered Incom very quickly thank you that’s what I give you five stars I don’t have complaints but thank you

I’m in love with Home Depot

I am in love with Home Depot‘s awesome products great prices great service thumbs up

Buggy

Crashes and locks up frequently, which annoys the crap outa me. Its 2023, look at your darn crash reports and fix that crap!

I will get the kids to you

We can get the new ones and

I don’t think we need to

I’m going to get a few things to

6 Negative User Reviews for The Home Depot

Search is broken

The search functionality in this app is horrendous. Each time I try to enter a search string, it does not search and I end up having to restart the app and select it from the recent searches.

Something is seriously wrong

I’m writing this review because I’m so fed up with this app. I love Home Depot and I frequent it a lot. At one time the app use to work fine but as of the last 6-8 months I cannot get it to do literally anything! It constantly freezes and won’t load, and it won’t let me search anything! It just gives me options of things to search. I have deleted the app and redownloaded it and it didn’t fix it. It’s still doing the same thing. It seriously needs an update or rework.

Error on Order

I ordered this part and need it right away and they didn’t offer a rush order. Also when i went to check my order it said i canceled it and i didn’t. I’ve reordered the item twice got conformation and it again said i canceled. I need the part for my furnace it’s 15 degrees out and we have no heat. the parts won’t deliver until the 9th and today is the 2nd of January. Very upsetting.

Broken search

Super frustrating that using search within the app brings up results that do nothing when clicked. Using this app regularly ends up with me in frustration going to the competing store (L) app to find items. I’m amazed that HD allows this inferior app for their business.

Website

Hard to put a promo code in. Hard to put filters in for certain products . The I am not a robot check mark froze, and I had to start over

Needs updates

The app is to