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ThredUp: Online Thrift Store App Reviews

The ThredUp: Online Thrift Store app recently received 23 positive reviews on iPhone, iPad, and Android devices, and 5 negative reviews. Users in the United States have given ThredUp: Online Thrift Store app an average rating of 4.74 out of 5 stars, based on a total of 294.6K ratings since its release on Oct 24 by thredUP. Can you share your positive or negative thoughts about ThredUp: Online Thrift Store?

Ratings and Reviews
Rated 4.17 out of 5

294.6K global ratings

5 Star
52%
4 Star
13%
3 Star
13%
2 Star
22%

23 Positive User Reviews for ThredUp: Online Thrift Store

Some flaws in shopping experience

I love all black clothes and I find it extremely hard to see any details on the black clothing in their pictures. I wish they would get better lighting to fix that. Furthermore, when I put my sizes in, it often shows one size smaller and I can’t get it to stop. Leading me to accidentally buying a dress that’s just a little too tight for me. Otherwise I love shopping second hand and this app makes it very accessible.

ThredUP and I…

I am a long time customer, a VIT. For me, visiting the website is a daily event. Yes, friends, I am a professional Retail Therapist and my relationship with ThredUp could be deemed toxic by some. Of course those idiots will never know the thrill of owning the finest garments purchased on a broken shoe string budget. That’s just fine. More for me! Also applaud the business model to provide jobs to underserved regions of the U.S. and keep fast fashion from inundating landfills. So I am not entirel

Not great for selling

I absolutely love shopping from here! I shop here all the time and get great items! I have sold so many of my clothing to them and sadly only receive $15 for like 30 items that I sold. It’s not worth it to get $.15 of sale. I’m so sad that I sent away all my good clothing and could’ve sold them elsewhere.

Love it but measurements are way off

I LOVE thredup and have used it loyally for a long time. But y’all have to get the measurements sorted. I tend to go off of them because sizing from brands varies, but what your filter pushes to me is not correct. A size 37 in denim is roughly a womens 20. It is NOT a 37” waist. Which is roughly a size 14. I saw a pair of jeans listed as my size, measurements showed it might be slightly larger. I ordered it and it was 4 sizes too small. And while Your return process is fine for people like me wh

Thread Up Rocks

Only thing limiting my 5 star is pricing. But service =5 stars and mission. „“consider preloved also 5 stars!!!

Thredup makes intentional shopping fun and easy

You can find anything you want or need in thredup for a better price, and you’re helping the environment. It’s a win win. Such a fan!!

The Best Thrift Ever

I love ThredUP, I use to thrift my local thrift stores but I can’t anymore due to health issues and most thrift stores don’t have any amenities to help if you have a disability and some are a hazard to move around in. ThredUP gave me my freedom to still enjoy the thrill of the hunt to find the pieces I love. There are only 2 things I would like to see and that is the true measurements for all belts instead of the generic measurements s-m-L etc and info on rather a handbag or tote has a zipper o

Love this!!!

I have been using this app for about two years now! If you love Thrifting, it’s definitely the most convenient way to thrift online! Extremely excellent prices! Very easy to sell your items and return items if you don’t like them! My items sell really well on thredUP as well!

Love it

Absolutely love it there is so many things that you can find it’s great

My favorite app to shop for second hand clothings

I have been using the app since probably 2015 and I still am! The app is a little Overwhelming to navigate at first but once you ge the hang of it, it is easy!

Great customer service!

I emailed James (CEO of ThredUP) about my issue and he emailed me back within a couple minutes. This demonstrates he really cares about his customers and he followed me up to customer service which resolved my issue.

The only way I’ll online shop

This app is incredible its my favorite app to browse the deals are super easy to use and the shipping is so fast and accurate once its delivered i get an email immediately! The only thing i wish was better is the quality of the pictures and the mannequin they use. I wish i could see the details better bc I have received some items I wouldn't have bought if i saw that the fabric was one I didnt like. The descriptions only go so far into describing the item and not much is given on how some items

Love love love this place

Awesome close, Awesome deals. This is where I shop first when I’m looking for clothes or shoes.

Shipping is too high

Cute clothes but the shipping price almost makes the thrifting part not worth it.

Love it!

I've used this app a few times and I've been very happy with my orders. I've also sent some clothes back using the clean out bag as well. It's a good way to reduce waste. I also like the function where I can narrow down the search based on fabric material

No men’s

There is no section for men

Easy and Fun

The app is easy to use and makes finding deals a fun and relaxed experience.

Love ❤️

Grateful I can afford new/used clothes.

5 Negative User Reviews for ThredUp: Online Thrift Store

Great concept but misrepresented products

I love the idea of ThreadUp and have used the service several times, but in recent orders I have noticed that the quality of clothes is misrepresented (eg, heavily worn items are still being posted as great or like new condition), while prices are rising and the loyalty program is discontinued. I no longer feel that this app provides a good value compared to thrifting alternatives.

Love the store but the new app is so buggy!!

99% of my closet is from Thread Up, but the recent changes in the app have made shopping on mobile awful. I am so bummed! The app freezes and crashes frequently, stops showing new items, and is a much less enjoyable shopping experience than the previous version. Really hope this can be fixed in future updates. Overall disappointing. :(

Never again

I’ve been doing this for quite a while, and I really haven’t been that happy. Initially I did pretty good but then after quite a while I realized that that’s the only way to go. And since I don’t have real expensive high clothes, I quit.

Boo

It’s better to just go to goodwill these prices on used merchandise are ridiculous. Definitely not a place for me they only have female and boy things.

Buying ok, selling a Ripoff

They made more off my things than I did. I got maybe $10..00 from payouts & they banked!