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TrustedHousesitters App Reviews

The TrustedHousesitters app recently received 15 positive reviews on iPhone, iPad, and Android devices, and 4 negative reviews. Users in the United States have given TrustedHousesitters app an average rating of 4.78 out of 5 stars, based on a total of 8.6K ratings since its release on Sep 24 by TrustedHousesitters. Can you share your positive or negative thoughts about TrustedHousesitters?

Ratings and Reviews
Rated 4.13 out of 5

8.6K global ratings

5 Star
53%
4 Star
7%
3 Star
13%
2 Star
27%

Explore global reviews of the TrustedHousesitters app: Spain, France, Italy.

15 Positive User Reviews for TrustedHousesitters

The best investment!

I have been using THS for the last 18 months. In that time, my dog and home have received care for over 140 nights, saving me well over $7,000. I’ve only had phenomenal experiences as both a host and a sitter. I recommend the platform to everyone!

THS offers such wonderful experiences.

We are a young semi-retired couple and love combining our care for pets (over a decade of professional pet care service) with the desire of travel and enjoyment of new places, pets, and people in our lives. Thank you THS for the opportunities!

Best idea since sliced bread

This is the best program out there in terms of an affordable way to travel and make sure our home and pets are lovingly cared for. We’ve met incredible people who’ve become friends through this program. Highly recommend

TH Contact impossible

I love the app! However when there is an issue like email verification, password change and they are supposed to send you a link I never receive the link. I go to help center and AI Frankie keeps sending me in a loop of do this and that and then he disappears. Please pay a couple real living people who we can call and talk to.

Great app, great service

Fantastic service, been using it for years with over a dozen sits. The app works great, no real problems with it that I’ve seen. Only improvement I could recommend is to have the inbox chats update on a more frequent basis, but pulling the screen refreshes them just fine.

Our first dinner for 10 days was fantastic!

Extremely happy that we found a wonderful sitter to take care of our dog and Cat. Both with different personalities along with taking care of our house and plants. Sitter was fantastic and take care of our animals and home and was fantastic and his communication. We already have another Sit planned. This one just for 36 hrs. And she sounds wonderful too. Very happy we found trusted house Sitters

Delayed Message Notifications

The app has serious issues with a delay in notifications of messages. Many times I found out about a reply or new message 4 to 12 hours after the senders sent it.

Sign in

Everything is so great but I really wish I didn't have to log in every time I use this app.... being an app and all. Like my bank I totally expect to log in for security, but why would I be worried about housesitting?

Favorite product!

Everyone I know is sick of listening to me talk about how much I love Trusted Housesitters. I started using TH in San Francisco over a year ago as a pet owner and found amazing cat sitters for my 2 cats. I was much less anxious leaving my cats when I knew someone would be around. One of my sitters even caught my cats breaking into their food cupboard and I’ve since installed child locks. If I’d had a 30min Rover visit and my cats were unsupervised for the other 23.5hrs, they likely would’ve su

PLEASE FIX THE MAP

I love this site - this is purely a software suggestion… From the sitter’s view, using the map feature when searching for available sits, you cannot zoom in and simply click on the individual pins in the area you have zoomed in on. Each time you tap a pin, it automatically zooms back out to a larger area and you have to zoom back in multiple times to take a look at the sits in that given area. It’s infuriating. Please fix this!

The perfect Portuguese Water Dog

Cheryl and David are exceptional hosts! We had an unforgettable time at their beautiful home. They are incredibly kind and generous. Charlie, their sweet pup, made our stay even more enjoyable with fun hiking adventures. He’s so well-behaved and the perfect companion. We can’t recommend this house sit highly enough!

4 Negative User Reviews for TrustedHousesitters

Can only have 5 applicants

Be aware that you can only have 5 open applicants at a time. For a popular sit, this is really unfair to both the home owner and those applying.

Great Service, Clunky App

I love using Trusted Housesitters, the company and concept is wonderful! The App itself is very glitchy and frustrating to use - more often than not it freezes, deletes application drafts, and fails to load new messages. Definitely needs a rehaul!

Unpaid Service

Wanted to tell the suckers here like myself that you don’t get paid for this service, just in case this helps people find out from the get-go. Found out the long way.

Great concept- poor functioning app

I love trusted house sitters and have had many great experiences using this app! However, the app’s glitches and poor design make it extremely frustrating to use. I wish that there was a function for house sitters to put in their available dates and search for listings based on dates, rather than simply location. Other times, when I am looking to house sit in one specific area, it would be extremely helpful to have to ability to be notified when any listing in the area is posted. The current p