Ulta Beauty: Makeup & Skincare app icon
U.S. App Store

Ulta Beauty: Makeup & Skincare App Reviews

The Ulta Beauty: Makeup & Skincare app recently received 45 positive reviews on iPhone, iPad, and Android devices, and 5 negative reviews. Users in the United States have given Ulta Beauty: Makeup & Skincare app an average rating of 4.87 out of 5 stars, based on a total of 1.6M ratings since its release on Sep 24 by Ulta Salon Cosmetics Fragrance. Can you share your positive or negative thoughts about Ulta Beauty: Makeup & Skincare?

Ratings and Reviews
Rated 4.24 out of 5

1.6M global ratings

5 Star
60%
4 Star
4%
3 Star
24%
2 Star
11%

45 Positive User Reviews for Ulta Beauty: Makeup & Skincare

Best store

Omg the on in Spokane valley is so nice and has such nice workers I know I’m a Sephora kid but who cares

Really well!!

I like this app a lot and I tho k it has really good products but their expensive wowowo

ULTA BEAUTY

I love this app soooo much

Brand new

I thought I wasn’t brand new but went to order and I had to sign up as a new customer. Now I didn’t get any points on my “first” order I have been sick for a few years all my previous purchases were in the stores Alice Parkinson

Boshkalley bong bong

Made me preppy btw I’m ten you bald basterd

Amazing

Absolutely over the moon and back shopping for my personal essentials from ULTA. Now with the holiday season 2024 can’t wait to see all the different gift sets and my favs are the perfumes. Highly recommend ULTA to all my fellow cosmetology students and coworkers

Beautiful

Love this store. Every beauty product you can imagine!

Moisture surge

Clinique Moisture surge was good but didn’t give me as much moisture as I need. My skin is extremely dry and I need a formula that gives plenty of moisture with protection from the sun. I love the Clinique foaming soap. And I enjoy the makeup.

Ulta Beauty online store is the best

The Ulta beauty online store is one of the best online stores i’ve ever used. It has fast delivery and their products come in very nicely packaged and not damaged. I definitely recommend

Not saving favorites

My app hasn’t saved my favorites in months, maybe 6. I keep tapping the heart and it doesn’t change, then I look at my loves list and nothing’s been added.

The GOAT

This app is The GOAT I really love this app.

App having issues

Product information is not loading. Please fix.

Please fix “Save For later”/Favorites

Recently the “save for later” or favoriting an item hasn’t worked. Please fix it so I can save my favorite items!

Great service

Thank you for great service! Whether it in store service or online I’ve always had a great experience. Love you Ulta

Searches have to be done multiple times

When you type something into the search bar and hit enter, it just goes to a blank page. You have to search more than once for it to load anything.

Coupons

Fragrances should be included in the coupons that are received via email or on the app.

I love Ulta!

Ulta is by far the best app for beauty, hair, body care and so much more that I haven’t even discovered. This is coming from a mom of 3 girls who also shop here as well. It’s always a pleasure shopping through Ulta in store and online. Thank You!

Ulta

We have buying at Ulta for many years! Has products my husband and I use daily! Always well stocked and store personnel most knowledgeable and helpful! We are satisfied customers! Arlene and Tom Davis 2/25/23

So Convenient

This app is awesome. Everything is fast, linked, and easy, with coupons and pick-up/delivery options at your fingertips.

The Best

ULTA is absolutely the best shop ever

It’s ok

I tried to log in and it will not let me get in so I can’t save all my stuff

Update

Normally love the app, but every since the most recent review I can’t see the home page or any products once clicked on! I’ve deleted the app and attempted to update again but there isn’t a newer version yet. Literally can’t use the app now

This is Nice

I like the subtle colors. The case is a mirror—that’s a bonus. The shadow stays on longer than the brand I was using before. It comes with two applicators.

In store and online-same great service!

My Ulta store is in Midland, Texas. They are friendly and helpful! I bought a Morphe eye shadow palette today while FaceTiming my daughter in St. Louis, MO. She loved the palette so much, I went online and purchased her one for pick up at her Ulta store at Brentwood Promenade! We LOVE our Ulta stores! ❤️

Ulta shopping online

I love shopping online for my items. Always in stock and delivery on time.

Amazing customer service provided by Tiffany Cornelius

I accidentally ordered my products for pickup at the wrong location & Tiffany did a magic by contacting the Redmond store! She spent a lot of time helping me resolved my trouble! What an extraordinary customer service! She is a gem for this store!! Thank you so much for helping me, Tiffany!!

Lo mejor de lo mejor!!!!

Súper mucha variedad de productos!!!! 🥰🥰

Great website

Easy to maneuver and love the sales.

App

The app is easy to navigate. Thank you for that!

Can stop buying- great service

I’m often on the app looking for new makeup. I had a problem with delivery one time when I received broken ruined product but ulta was able to refund and replace my item with no problem.

Good however can be better

Offers once activated should be automatically applied at checkout and there shouldn’t be so many restrictions on coupon codes. glitches in the App too often.

Awesome App

Have never had any issues with my orders. Everything is so simple and convenient!!! Always happy with my experiences!!

Birthday Gift

I could not redeem my birthday gift on line!

Gift after purchase

The gift option was disabled My purchase qualified for the gift

Niecy66

Great app, easy to navigate and lots of info!

Zoom

I love the app but with the new update I can no longer zoom in on the product photo, which is a big problem when you are trying to look at color swatches.

App Redesign Is Missing the Mark…

I’m a huge fan of Ulta but I seriously hate the app new redesign. The landing page no longer flows and the removal of the pinch to zoom feature makes me use the app less. Oh well… the less I use the app, the less money I spend with them, right? Clearly from reading the reviews, I'm not the only one who has been frustrated by these changes.

New updates have definite UX issues

The new LOOK of the app is great, but in practice? Among other things, ABSOLUTELY DESPISE that you can’t tap into images to make them larger, or zoom in. How did you expect us to to look at all of these color/finish swatches properly without being able to make them any larger???

Rewards card issue

Can’t use rewards card

The best app ever

I love this app so much . I love that you can just order it from your phone then pick it up from the store.❤️😁

5 Negative User Reviews for Ulta Beauty: Makeup & Skincare

Too much lagging

I don’t know if it’s just me but the app is always lagging for me or frozen. It’s not the greatest shopping experience

Can’t seem to add club member # to app!

Can’t seem to add club member # to app!

unpleasant visit to your store

The employees were poorly distributed and in addition they had little knowledge of the products. There were clients looking for employees and the areas that were there were maintenance. Unfortunately, I felt uncomfortable. It seemed that the supervisor believed she was going to take the items without paying. At one point I felt A little uncomfortable, as I just left work and I didn't carry my IV or Gucci wallet, I thought I didn't have enough to pay, the treatment at that store was a bit unpleas

Never working

This app is never loading properly it’s so irritating! I’d be buying way more if it actually worked

Ulta beauty

It cannot work on iPads and when I wanted to start u a membership it just wouldn’t let me