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Ventra App Reviews

Ventra app recently received 2 positive reviews on iPhone, iPad, and Android devices, and 2 negative reviews. Users in the United States have given Ventra app an average rating of 1.65 out of 5 stars, based on a total of 2.1K ratings since its release on Jan 24 by Chicago Transit Authority. Can you share your positive or negative thoughts about Ventra?

Ratings and Reviews
Rated 3.00 out of 5

2.1K global ratings

5 Star
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4 Star
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3 Star
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2 Star
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2 Negative User Reviews for Ventra

Can’t setup autopay on app

The confirmation button isn’t implemented correctly for iPhones without a home button. Please update buttons to work worth the home indicator bar. This pattern came out in 2017! I can’t tap the button.

Great when it works

When the app functions as it was intended/designed for, it’s great. Unfortunately, this app for a while has been plagued by bugs, glitches, crashes, and other failures. Sometimes the app will just “go down” for a day or two. I’ve also had happen a couple times where my ticket just won’t load. Terrible customer service too. Metra really outsourced their most important tool to an inconsistent company.

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