Xfinity App Reviews

Why is changing allotted time not right there easy to find?!?!

Navigation is horrible. Hard to find anything in all the clutter. Some advanced user settings seem like they are buried, hidden, or outright disabled. Some don’t seem to do anything even when you change them.

With last app update, previous Xfinity hardware ie webcam stopped working.

Then when i open the app there is nothing indicating what the notification is for. Kind of a nag-notification apparently? Happens near daily

Westwood village Xfini

I just wanted to let you guys know how great your app is. It’s easy to go through, and you can navigate through the whole process of your account, and home. Thank you, the best!! Sean

Been trying to reset password for 3hrs.

Moving extra slow causing me to over my monthly usage data on my cell phone plan

I find the communication between your Bot and: Mexico, Philippines, Costa Rico, Sansalvador, Always “Convoluted” !!!

Great service from the store to home

The app used to show speed to a device. No longer. I want to see the speed to make certain I am receiving what I am paying.

First 10 minutes of activation…… super fast and enjoying the High definition

Does do the all solves all the issues that can be done with Xfinity Comcast regardless that is done on phone with office.

Hotspot is not so hot except when paying by the gig.

After 10+ years, their service has been impeccable. Thank you for your service Comcast.

App is very nice to restart internet services, track internet usage, and pay 💰 bill.

I liked Xfinity Connect in which I could go directly to my email better.

I was helped by Christine she spoke very clearly and was extremely helpful

Customer service was awesome today they got my Internet up and running and corrected my billing so I will continue to keep you guys as my Internet provider

The lack of help and concern for customers is ridiculous.

Internet continuously disconnects almost on a daily basis now. Very dissatisfied

Limited functionality and hard to navigate.

You can not check your emails or view your bill or setup auto pay etc

My new modem was very easy setup via my cell phone. Really appreciate that. The app interface is user friendly too. Kudos to Xfinity.

For an unknown reason the internet is slow every evening between 8:10 and 8:40. It lasts for about 5 minutes, might happen again in a few minutes or hours

My WiFi is slow and does not seem as strong as it used to be.

Hi - since the last app update you can’t see us usage now. Please fix. Thanks

John, our super-tech was awesome!!! He stayed with me until the was up and running and I can’t thank him enough for his dedication and great service!!!! 5 stars isn’t enough for what he accomplished!!

La señal es intermitente entre 3 y 4 de la mañana por favor arreglar el problema. Gracias

I like the camera but the touchscreen keep sticking through the night. This one does not let me arm and disarm from this app.

I just wish i could access everything from the actual app without having to move to the website

Thus building uses Xfinity, but the 2 GYN TVs never work (no service) or (error vide 340). And the resident wifi is too slow to use.

Sometimes I can’t open the app it starts flickering and nothing I do on my part can fix it. It’s really wierd, the effect is temporary, and it comes and goes when whenever it wants.

The app is well laid out, informative, clean and easy to read, navigate and use! Very pleased with the readily available information concerning my network, account and tips all in one place.

XFINITY has plenty of action shows to keep me watching

Great service and great customer service

So very nice! Helped me out resetting my device!

Had a problem self installing but so made a appointment then they had me squared away ASAP. I appreciate the WiFi.

App tends to freeze up as well as slower connectivity.

This app will let you control every aspect of your wifi and internet, I’m surprised they let us have this one, thanks

There is NO substitute for a live petson on the other end of the phone. No MATTER WHAT your automated phone vendor tells you. Charge me more, but keep live people.

My phone keeps getting disconnected

If my modem freezes I can’t restart it from the app. I have to go to the modem and unplug it and plug it back in after 20 seconds. This seems to happen every other day for me.

I honestly needed internet and wifi service for my remote job. I used the starter kit and the app to help me start my process. It was an easy process. I commend them for being soo helpful.

It takes 10-20sec to load each page.