Xfinity app icon
U.S. App Store

Xfinity App Reviews

Xfinity app recently received 45 positive reviews on iPhone, iPad, and Android devices. Users in the United States have given Xfinity app an average rating of 4.35 out of 5 stars, based on a total of 1M ratings since its release on Mar 24 by Comcast. Can you share your positive or negative thoughts about Xfinity?

Ratings and Reviews

Rated 3.89 out of 5

45 global ratings

5 Star
40%
4 Star
9%
3 Star
51%
2 Star
0%

Explore global reviews of the Xfinity app: Sweden.

45 Positive User Reviews for Xfinity

Changing allotted time is too hard

Why is changing allotted time not right there easy to find?!?!

Cluttered

Navigation is horrible. Hard to find anything in all the clutter. Some advanced user settings seem like they are buried, hidden, or outright disabled. Some don’t seem to do anything even when you change them.

Issues with Xfinity Home…

With last app update, previous Xfinity hardware ie webcam stopped working.

Gives random notifications

Then when i open the app there is nothing indicating what the notification is for. Kind of a nag-notification apparently? Happens near daily

Great experience

Westwood village Xfini

Overview of XFinity app

I just wanted to let you guys know how great your app is. It’s easy to go through, and you can navigate through the whole process of your account, and home. Thank you, the best!! Sean

Account

Been trying to reset password for 3hrs.

Speed

Moving extra slow causing me to over my monthly usage data on my cell phone plan

Overall usage !

I find the communication between your Bot and: Mexico, Philippines, Costa Rico, Sansalvador, Always “Convoluted” !!!

Great service from the store to home

Great service from the store to home

What happened?

The app used to show speed to a device. No longer. I want to see the speed to make certain I am receiving what I am paying.

Speed and clarity

First 10 minutes of activation…… super fast and enjoying the High definition

Good App

Does do the all solves all the issues that can be done with Xfinity Comcast regardless that is done on phone with office.

Hotspot not that hot

Hotspot is not so hot except when paying by the gig.

Xfinity is the Best

After 10+ years, their service has been impeccable. Thank you for your service Comcast.

Xfinity App

App is very nice to restart internet services, track internet usage, and pay 💰 bill.

Not completely satisfied

I liked Xfinity Connect in which I could go directly to my email better.

Outstanding customer service

I was helped by Christine she spoke very clearly and was extremely helpful

Internet service

Customer service was awesome today they got my Internet up and running and corrected my billing so I will continue to keep you guys as my Internet provider

Xfinity

The lack of help and concern for customers is ridiculous.

Poor internet

Internet continuously disconnects almost on a daily basis now. Very dissatisfied

Limited

Limited functionality and hard to navigate.

App rating

You can not check your emails or view your bill or setup auto pay etc

New Modem

My new modem was very easy setup via my cell phone. Really appreciate that. The app interface is user friendly too. Kudos to Xfinity.

Slow every day between 8:10 and 8:40.

For an unknown reason the internet is slow every evening between 8:10 and 8:40. It lasts for about 5 minutes, might happen again in a few minutes or hours

Low strength signal

My WiFi is slow and does not seem as strong as it used to be.

Can’t see Usage

Hi - since the last app update you can’t see us usage now. Please fix. Thanks

Awesome service

John, our super-tech was awesome!!! He stayed with me until the was up and running and I can’t thank him enough for his dedication and great service!!!! 5 stars isn’t enough for what he accomplished!!

Problema de señal siempre ente 3 y 4 de la mañana la señal se va

La señal es intermitente entre 3 y 4 de la mañana por favor arreglar el problema. Gracias

Camera

I like the camera but the touchscreen keep sticking through the night. This one does not let me arm and disarm from this app.

Pretty Good

I just wish i could access everything from the actual app without having to move to the website

6363 San Felipe slow Internet

Thus building uses Xfinity, but the 2 GYN TVs never work (no service) or (error vide 340). And the resident wifi is too slow to use.

App crashes from time to time

Sometimes I can’t open the app it starts flickering and nothing I do on my part can fix it. It’s really wierd, the effect is temporary, and it comes and goes when whenever it wants.

Xfinity App is Excellent

The app is well laid out, informative, clean and easy to read, navigate and use! Very pleased with the readily available information concerning my network, account and tips all in one place.

Plenty of action

XFINITY has plenty of action shows to keep me watching

Great service

Great service and great customer service

Thanks

So very nice! Helped me out resetting my device!

Xfinity Review

Had a problem self installing but so made a appointment then they had me squared away ASAP. I appreciate the WiFi.

App

App tends to freeze up as well as slower connectivity.

If you’re concerned about Security you need this app.

This app will let you control every aspect of your wifi and internet, I’m surprised they let us have this one, thanks

Long Live Real People.

There is NO substitute for a live petson on the other end of the phone. No MATTER WHAT your automated phone vendor tells you. Charge me more, but keep live people.

Decent

My phone keeps getting disconnected

Not as helpful

If my modem freezes I can’t restart it from the app. I have to go to the modem and unplug it and plug it back in after 20 seconds. This seems to happen every other day for me.

Twas a smooth process

I honestly needed internet and wifi service for my remote job. I used the starter kit and the app to help me start my process. It was an easy process. I commend them for being soo helpful.

Pages should be fast

It takes 10-20sec to load each page.

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