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Ace Hardware App Reviews

The Ace Hardware app recently received 44 positive reviews on iPhone, iPad, and Android devices, and 3 negative reviews. Users in the United States have given Ace Hardware app an average rating of 4.83 out of 5 stars, based on a total of 257.9K ratings since its release on Jul 24 by Ace Hardware Corporation. Can you share your positive or negative thoughts about Ace Hardware?

Ratings and Reviews
Rated 4.77 out of 5

257.9K global ratings

5 Star
86%
4 Star
5%
3 Star
2%
2 Star
7%

44 Positive User Reviews for Ace Hardware

Everything

Workers there are nice, helpful and patient

The staff are most agreeable and helpful

I believe strongly in supporting our local merchants if we want the convenience of shopping at a close by hardware store. The staff has always been very helpful and easy to work with.

Best stocked store

Always find what I need, compared to the other big box stores

Great people

Awesome store 🥃🇿🇼everyone is very knowledgeable 😍

Store Appearance & Service

One of the nicest and well organized ACE hardware stores I have ever been in. Service was 4.0 and will be making this my Ace Hardware store for future purchases!

Outstanding customer service

Every single time I go to my local Ace Hardware I am greeted with a smile and someone asks if I need any help. The staff are always pleasant and helpful. I will always patronize Ace. The customer service can’t be beaten. And if they don’t have what I need (hasn’t happened yet), they can order it. Good customer service beats a massive inventory every time! You can have the big box stores. I choose Ace.

Melkevious price the name

I get to do a lot more shopping with ace

Great app

I like to use the Ace Hardware app to view. Products ahead of time before going to the store.

Four Aces Hardware

I had four outstanding employees that made my buying experience a pleasure! They help me with the Ace App. They ordered a shed. I used my $10 coupon to buy a shovel! Great day!

Simple & Effective

Never had a difficult time navigating the app. Found why I need and what store it’s in etc. glad I’ve got two stores close.

Mommy2004

Professional Service 100/100

Love our ACE!

We shop here almost daily this store is the friendliest, cleanest, coolest decorations and the best prices around!

Knowledgeable, helpful, and courteous

I love shopping at Ace. I’m gonna tell you you go to one of the big home improvement stores, and you cannot find an employee that can tell you where the bathroom is let alone where to find a shark bite fitting. I love the fact I walk into the store ask them a question and not only do they tell me what aisle it’s in. They tell me where it is on the aisle. What shelf fits onwhat item is on each side of it love Ace Hardware. They are without a doubt, the best customer service in the business.

Worker

You have a worker there named Michael he’s in Hobe sound Stewart on federal Highway in Florida. He is a tremendous tremendous knowledgeable man and he should be elevated to manage that store because there’s no manager there. He takes over everything he takes care of everything.

Love Ace

The people at Ace are always so helpful and nice.

Great Service

I can always get the help I need from someone knowledgeable.

Dennis

Very helpful to the islanders during a very tough time with the hurricane they couldn’t have been more helpful !

Ace is the place

App is easy to use. I like being able to see the flyer

Simple

Very easy to navigate

Service

I have become too rely on Simpson hardware on liberty. All of there staff has always given me top notch service. They don’t treat their customers as a potential sales. They genuinely want to give their customers the best service and help they can offer! I am constantly working with them on a daily basis and they always give me outstanding service!!!!

Oconomowoc location

Every employee is helpful and knowledgeable. Great service! They go above and beyond every time!

Nice

The nicest people work at this store

The ace staff

The ace staff is outstanding

Always great!!!

Everyone is always so helpful!

Ace is great

Live this app every thing u need to know

Won’t keep home store.

Defaults to a store 40 miles away. Change store and when app opened again it goes back to the other store.

Quick help

John helped me at the Collinsville Beltline Ace Hardware. Super fast service and got exactly what I came for.

Plants , shrubs and flowers

The staff is great . Alec is very helpful and will spend time to make sure I know about the product and what I can expect the results to be. The garden center is great with good people working in it.

Spacious

Love how open the floor plan is. The workers are so friendly an helpful the jewelry an clothes section is very nice

Helpful

Always greeted and taken to tho item you are looking for

Ace stores

The stores are always so clean and the employees always courteous.

Their logo says it all!

The best selection, the best people, the best prices when you use the app. I have three store I go to and all three I can expect to be a satisfied customer when I leave!

Helpful

Everyone very helpful and efficient today!

Ace is my go to

I always go to Ace before the big box stores, less than a mile away, prices are rarely much less than 50c to $1 on most items at Home Depot and Lowes, and the help I get every time at Ace is something I rave about to anyone who will listen. They even go out of their way to order one off items for me. The coupons are a huge win too.

Review

I love my Local Ace, everyone is always friendly and helpful.

Statesboro Ace Hardware

Good folks work there. Owner is serious about providing best shopping experience.

Nice store

Local store is great.

Customer service

They are always helping me when I can’t find a certain item. They go above and beyond and even take you to the item in the store

Tim revell

Bristol ace in Bristol Fla is the best

Bird seed

Wild Bird Seed premium. Full of little brown seeds that the birds and squirrels and even the rats will not eat. It’s a filler for this 20 pound bag. I am now stuck with unusable seed that is about half of the seed in the bag.

Easy App To Use

I like how you just give your cell # at the check out to gain rewards 👍👍

3 Negative User Reviews for Ace Hardware

Stan’s Merry Mart Wenatchee

Always has stocked shelves and Is much more than a hardware store. Stan knew how to build a successful Empire!! Thank you to the folks who run Stan’s and keeping his name alive!!

In accurate availability

This has happened multiple times where they say they have plenty of stock of basic things like fertilizer when you order online for pick up. After several hours, you get a notice, they don’t have it available. It happens a lot. I just won’t shop there anymore.

Worst search and filter ever

Almost impossible to find what you are looking for in the app. No matter how specific you are in the search term it still brings up 6 million totally unrelated items. And then the filters are 90% unrelated categories.