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U.S. App Store

Bcbsm App Reviews

The Bcbsm app recently received 21 positive reviews on iPhone, iPad, and Android devices, and 7 negative reviews. Users in the United States have given Bcbsm app an average rating of 4.71 out of 5 stars, based on a total of 56.4K ratings since its release on Aug 24 by Blue Cross and Blue Shield of Michigan. Can you share your positive or negative thoughts about Bcbsm?

Ratings and Reviews
Rated 3.95 out of 5

56.4K global ratings

5 Star
48%
4 Star
0%
3 Star
19%
2 Star
33%

21 Positive User Reviews for Bcbsm

Reimbursement request for hearing aids

Wow..what an easy process to complete.

A+ Website

My wallet was stolen and I was able to order a new card from this website! Thumbs up.

The app is ok

It’s slow and I can’t find a claim determination I’m looking for. Also finding individual out of pockets amounts is hard.

Ease of use

Love the site!!

Apple Wallet Support

Can we get the ability to as our medical insurance card to the Apple wallet please. Thank you.

Customer service

Great professional and quick service

Thank you BCBS!

You guys make it easy for me to access my health information and I’m so grateful for that it’s important!✨

Simple

One of the better insurance apps functional and plain

love the Nurse support

It is great having a Nurse to call when you have questions about my care. ThNk you so much.

Easy Peezy

The app is easy to navigate and useful in providing documentation via email.

prescription info

The cost shown in the app did not match price at pharmacy.

Fix landscape

Tablets being able to access landscape mode when rotating device. Fix that

WELVIE

I’d like to know why the second opinion option program is advertised on the BCBSM website when the program is no longer available to member. I called the phone number displayed & was told by a representative that BCBSM NO LONGER HAS ANY AFFILIATION WITH WELVIE. It seems that the website manager is not updating the site.

Apple Wallet Integration Please

I wish this app allows to add insurance card to our digital wallet. I know it is possible other states have this ability. Is this something that is being worked on?

7 Negative User Reviews for Bcbsm

Lagging

Takes too long to load and being logged out every two days is annoying.

Not Accurate sometimes

Some times I find when I search for care, and I make appointment after searching on the app, I find that the doctor is not covered under my insurance.

Can’t easily find what I amLooking for

As I said in the title ….

Needs Work

Downloaded for iPad. 1st thing I noticed is that it would only display in portrait mode. That made my add on KB unusable for this app. When I tried to autofill my info so I could log in, that wouldn't work. Had to do it manually. ForDate of Birth: tapping in the date field brought up the current month's calendar with no way to enter the date. I did the latest update for iOS - that helped some. But not enough to be able to use the app. Worked OK on the iPhone. Doesn't seem to be broken.

Slow app cannot add cards to wallet

The app logs in after more than a minute. Once you get in, still slow. You can’t add the cards to your wallet on the iPhone. Mostly useless.

EOB online statements

This is a quick access tool but we are unable to print copies of our statements for other purposes. I attempted to reach out to find out how I could print them and was unable to get help because the online messaging is so limited.

Problems

Many times when I tried to look for information on the app, there is a problem, and the message says sorry there’s a problem try again some other time. So the App won’t open. I need to access the information at the time not at a different time! When there are updates, it’s hard to figure out how to use it to get access to the data that a person needs to see!