21 Positive User Reviews for Bcbsm
Reimbursement request for hearing aids
Wow..what an easy process to complete.
A+ Website
My wallet was stolen and I was able to order a new card from this website! Thumbs up.
The app is ok
It’s slow and I can’t find a claim determination I’m looking for. Also finding individual out of pockets amounts is hard.
Ease of use
Love the site!!
Apple Wallet Support
Can we get the ability to as our medical insurance card to the Apple wallet please. Thank you.
Customer service
Great professional and quick service
Thank you BCBS!
You guys make it easy for me to access my health information and I’m so grateful for that it’s important!✨
Simple
One of the better insurance apps functional and plain
love the Nurse support
It is great having a Nurse to call when you have questions about my care.
ThNk you so much.
Easy Peezy
The app is easy to navigate and useful in providing documentation via email.
prescription info
The cost shown in the app did not match price at pharmacy.
Fix landscape
Tablets being able to access landscape mode when rotating device. Fix that
WELVIE
I’d like to know why the second opinion option program is advertised on the BCBSM website when the program is no longer available to member. I called the phone number displayed & was told by a representative that BCBSM NO LONGER HAS ANY AFFILIATION WITH WELVIE.
It seems that the website manager is not updating the site.
Apple Wallet Integration Please
I wish this app allows to add insurance card to our digital wallet. I know it is possible other states have this ability. Is this something that is being worked on?
7 Negative User Reviews for Bcbsm
Lagging
Takes too long to load and being logged out every two days is annoying.
Not Accurate sometimes
Some times I find when I search for care, and I make appointment after searching on the app, I find that the doctor is not covered under my insurance.
Can’t easily find what I amLooking for
As I said in the title ….
Needs Work
Downloaded for iPad. 1st thing I noticed is that it would only display in portrait mode. That made my add on KB unusable for this app. When I tried to autofill my info so I could log in, that wouldn't work. Had to do it manually. ForDate of Birth: tapping in the date field brought up the current month's calendar with no way to enter the date. I did the latest update for iOS - that helped some. But not enough to be able to use the app. Worked OK on the iPhone. Doesn't seem to be broken.
Slow app cannot add cards to wallet
The app logs in after more than a minute. Once you get in, still slow. You can’t add the cards to your wallet on the iPhone. Mostly useless.
EOB online statements
This is a quick access tool but we are unable
to print copies of our statements for other purposes. I attempted to reach out to find out how I could print them and was unable to get help because the online messaging is so limited.
Problems
Many times when I tried to look for information on the app, there is a problem, and the message says sorry there’s a problem try again some other time. So the App won’t open. I need to access the information at the time not at a different time!
When there are updates, it’s hard to figure out how to use it to get access to the data that a person needs to see!