U.S. App Store

Bcbstn App Reviews

The Bcbstn app recently received 7 positive reviews on iPhone, iPad, and Android devices, and 6 negative reviews. Users in the United States have given Bcbstn app an average rating of 2.64 out of 5 stars, based on a total of 264 ratings since its release on Apr 25 by BlueCross BlueShield of Tennessee. Can you share your positive or negative thoughts about Bcbstn?

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Ratings and Reviews

Rated 3.29 out of 5

264 global ratings

5 Star

14%

4 Star

3 Star

2 Star

86%

7 Positive User Reviews for Bcbstn

Easy to use

This app makes my life so much easy. No need to carry insurance card, showing deductible info right on top, easy to find doctors. Great app.

Jan 16, 2026 U. Version: 9.20 Reply

6 Negative User Reviews for Bcbstn

App Crashing

I like how I can schedule an appointment easily but the app crashes within a minute I’m in the app and it’s super annoying even trying to schedule literally anything.

Jan 16, 2026 L. Version: 9.20 Reply

Weak

The app constantly jams and is not intuitive at all.

Jan 16, 2026 T. Version: 9.20 Reply

Maintenance?

When I open the app, it says under maintenance for weeks now. Is it really being worked on? How can I make an appointment for telehealth? I go to the website and it tells me the certificate cannot be trusted. I need refills for my medication 😱

Jan 16, 2026 Train *. Version: 9.20 Reply

It’s ok

Can no longer get the app to connect with Apple Wallet. Also, some of the estimate features do not work, especially for eye care.

Apr 30, 2024 Wise N. Version: 7.50 Reply

Crashes a lot

Often crashes and shows “down for maintenance “. Not really reliable for real time use. Screen shot any important information to protect against App unreliability.

Apr 30, 2024 H. Version: 7.70 Reply

Most frustrating App

Very frustrating app. Every time I open the app, it sends me to the website and the website gives me dead end links. I was excited for the thought of getting to use this app, but will just delete it off my phone and just call to BCBS instead when I need help.

Apr 30, 2024 apple B. Version: 8.10 Reply