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Cinemark Theatres App Reviews

The Cinemark Theatres app recently received 45 positive reviews on iPhone, iPad, and Android devices, and 2 negative reviews. Users in the United States have given Cinemark Theatres app an average rating of 4.88 out of 5 stars, based on a total of 702.7K ratings since its release on Sep 24 by Cinemark USA. Can you share your positive or negative thoughts about Cinemark Theatres?

Ratings and Reviews
Rated 4.49 out of 5

702.7K global ratings

5 Star
73%
4 Star
2%
3 Star
20%
2 Star
4%

45 Positive User Reviews for Cinemark Theatres

Love!

This is the other theater I come to watch movies! Normally it’s my son and I date time! Love the food love the space! We will always return here!

Very good service

Had a very good time after going to this theater

Why can’t I get concessions when at the theater?

You want me to pre-commit to the snacks we want days in advance? Why can I not order snacks the day of?

Theater

Best place and comfort for watching movies

Five nights of Freddy’s

App is very functional to look up movies went to see five nights at Freddy’s 2 and it was good

Online fee

High online booking fee.

Great service

Fast and easy

love it here

I frequent this specific movie theater at least three times a week.. I pretty much know all the staff, and they always accommodate me.. This is my place of peace when I don’t wanna think about anything and enjoy coming and I’ve been coming here for years.

I love this app and membership. It saves me money. I love seeing movies.

I always follow the Oscars , Cinema Mark usually show the movies nominated for Oscars.

Prizes?

Rhenapp is fine, but I feel like the sweepstake Prizes are fake. I’ve entered dozens and haven’t won one since I got the app and that’s over 10 years.

Love my membership

BEST EVER! Great employees, comfy, TOPS!

So worth it

This monthly subscription is worth every penny and the tickets roll over and the discount on concessions is a great deal.

Best movies ever

The new 3d cloraline was amazing & so is this app

Express Option is Anything But

I don’t know who had the idea to default to an express option to have some AI choose the seats but it is not helpful and buys tickets in the exact seat number as a previous seat that was on the aisle (and that seat location is not on the aisle in the new theater) or it puts me in a seat between two handicapped seats. If you need to keep this don’t make it the default, it makes it a longer transaction to have to change to manual and then choose our seats. Not a good upgrade.

Cinemark app

The app has save me time and money when buying movie tickets I’m looking forward to experience the Dbox seats for the 1st time

Love Cinemark Texarkana Texas

The place is always so clean and the refreshments are always fresh. Everyone is so nice.

Cinemark movie club

The movie club is a great way to enjoy movies. The discounts we save make going to the movies affordable in these inflationary times. The Cinemark at the Roseville Galleria is new, modern and spacious. Thanks for keeping movies affordable and fun for seniors.

Love the app

Love this app makes it so easy to purchase tickets and earn points

😍

It’s fantastic the mobile app

The feelings

Excited to say every movie simply is and has been great watching on the big screen at Cinemark - much love from the 413

Review and grateful for sweepstakes to win!

I am given chances and winnings to the next level using this app Cinemark.

Great service

Love going to Cinemark with the lay back seats and the friendly service at the concession stands Being a club member pays off

Great Theater

They always have the best staff Just A Class Act

Great app, BUT we should be able to redeem movie credits for food/drink

I love cinemark. Love the app, love the theaters, love the movie club subscription. Movie club is one of the only subscription-based services that I actually will never cancel, as long as terms stay the same. The only improvement I can think of is adding the ability to use movie credits to redeem an equivalent value of food and drink. They let me do this in person at the register so I’m not sure why we don’t have the ability to do it in the app.

Special needs

My Son Donovan loves this theater and the environments he gets so excited!!! He is autistic and I must say the Dbox seats have been so cool to him given the fact that he has sensory problems but he just prefer Cinemark theater he is also nonverbal so the fact that he actually said this movie theater now we’re just using you guys thanks for everything you guys do!!! sincerely Mom

IT issues

For the last week- I have had numerous issues accessing the app or website - I had to call and get it fixed but that was troublesome. Missed my movie orders. I love Cinemark tho. Also it seems to take a long time to get to Platinum membership- I have been getting messages I’m close for the longest time.

Entertastisc

Entertainment that is fantastic. Clean facilities, kind staff, great goodies, fabulous films all make for a wonderful experience. I love taking my parents to the classics, my husband to the action films my sister to the rom coms and my friends to everything in between. It’s a great way to get out, be entertained and leave with a smile! Special thanks to Cinemark for 5$ Tuesdays. You make sure everyone can enjoy the love of film!

Super Nice!

Makes the movie and concession buying process so nice and easy. 😁

Movies

I love this location! My family and I come here almost every week!! The service is always amazing and the food is always good and very clean!!

Worth the cost

The membership was worth it for me given the number of times I go to the cinema.

Love it. I enjoy my membership and how convenient ordering online without waiting in line.

Saving money and time is always good

Too many “offers”

I love cinematk. I finally joined the movie club and downloaded this app for the first time. It’s my first interaction with the app and I’m already frustrated. Twice I have received offers for cheap gas or an Apple Card. All I want to do is reserve seats add a movie in order food drinks and candy that pertain to that particular movie. If it keeps up, I’ll probably just go back to Fandango.

Customer Service

In a world where customer service can often be customer disservice my experience with this company from the beginning to the end has been spectacular

Cool

Now I know what movies are at Cinemark and what times and dates

Not to Pleased

Seats are old and need recovered. The lobby, drink and concession area needs to be monitored and cleaned often.

Convenient and fast

Great App overall, the only thing is that it doesn’t always connect to the promotions from the App

Good mobile experience, but…

What’s with the ads after I buy a ticket? I’ve paid for the movie club, I’ve paid for my tickets, I’ll pay for my concessions, why do you also need ad revenue?

Just easy to use

Hey Siri use any save money what’s not to like

Very sorry I didn’t know

I just got home I just

The premium account well worth it.

You pay $9.50 for a matinee movie already (Southern California) so for $10 a month, you get no taxes on online ticket purchases. 1 free regular movie ticket a month. 20% off all concession items. And if you’re too busy to go see a movie that month, it rolls over. If you don’t get it, you’re probably stupid.

Movies

I love this app because I enjoy buying my tickets ahead of time and buying my snacks ahead of time as well. Can’t wait when they start bringing the food to my seats( lol) but you all rock keep up the good work 👍👍

Easy and convenient!

Going to the 🍿 movies is so easy & convenient!

❤️

We love our date nights, and we always make sure we catch a movie. It wouldn’t be a date night without a good movie.

2 Negative User Reviews for Cinemark Theatres

Error loading

Each time I select a time for a movie, I immediately get an error loading page. If I tap to reload, I see the theater and the layout, along with filled seats, for a split second. No matter the number of reloads or reopening the app fixes this

Service Fee

I have been a member for quite long time. I have a number of accumulated credits, but to spend them I now find a service fee included. Adding the fee brings the price back to the original. No benefit to being a member any more. Stupid.

e="2024-05-22">May 22, 2024 Version: 4.10 Reply