Dunkin' App Reviews

Dunkin is the best and they have really good food. But today, a pop up asked if I loved Dunkin. I of course said yes, and Dunkin said ‘thanks for the love.’ What kind of friendzone is that??

Great customer service

Lack there of in rewards can you make rewards so it’s actually a reward not limited to getting basic coffee nothing in it I mean seriously pay all the money for a joke of a reward system please for your customers thank us with real rewards like a coffee we would like we pay enough

Please add cappy blast to the mobile app.

Love that they remember you and order

I enjoy the app I use it to order on the go. Some days life is busy and you want to have a delicious cup of coffee. Order and run is about what you have time for. That’s why I use this app 2 times a day sometimes more.

Best dunkin ever! All the ladies are so great! They all remember my order!

The app is wonderful. It is a must have for Dunkin fans!

Easy to use and great reward system

There is only private wifi at the Dunkin in Greeneville NY. Wth!! Can’t use the app if you can’t get on the wifi there!! Please call the manager there and tell them to have regular WiFi like every other Dunkin has please!

Should be more easier to eat ice coffees it takes over 11-13 of them just for one which adds up to over 3.61 each times 12 thats a lot

I just got off work I just

I’m going back to work on

Once you figure out how to use it. It’s amazing! I save so much money when I use the app!

Though the app is good, it would be great to have it update what donuts the store has in stock. Latest visit had 2 out of the 6 I ordered through the app. Not getting what I wanted happens more often than not. Very disappointing & makes me not want to go as much if at all.

I use my mobile app always. Easy to order and grab and go!

The Dunkin’ Donuts I go to in Glenmont New York is fantastic, the people are always friendly, and my order is always correct, and they love my dog!

I really love all the deals the app gives you. I think they did a great job with the updated version so you get points per visit. LOVE DD!

I love to order and just walk in and have my order ready, a huge timesaver.

Love the app and coffee but the rewards cut was hard to take

I’ve used the Dunkin app for years now and it’s treated me well, I just wish there was a way to tip the workers through the app, I usually don’t have small enough cash on me for tip money

Best service of the entire chain!

App is great, but orders are not 2 days in a row my order was not correct

I love this place , the personal is the best in this place they work as a team ! Besides they are super fast ! Clean store ! Kind staff !

I like the app and think it has made GOOD improvements & advancements but I’m still not able to add different flavors to the same beverage when making a mobile order. As well it’s no way to redeem the free survey donut on the app. If those 2 things are added , changed or fixed in the app it would be PERFECT!!!!

Convenient, fast , on the go , accuracy

You need to add back the option of “no ice” when ordering ahead. Other than that all is good.

The staff at our local Dunks (86 Washington St Plainville MA) is absolutely the BEST! They are always friendly, helpful, and make sure my order is always right.

Great way to use app and get things on time. Happily use again for coffee and breakfast.

The app is really good, however it doesn’t always have updated info on what is not in stock. On several occasions I have had to substitute an item for something I had already paid for, or had to make a second stop for an alternative meal.

Got home to find no donuts for my grandkids. They were very sad to see DD and nothing for them 😩

I just visited DD and the coffee and service was awesome! It was ready on time as I ordered it on my app!. Thank You

Service is quick and app is easy to order on mobile for pickup !

Dunkin has AMAZING cold brew ! I love it so much!! :)

I love just ordering from my phone and having it ready when I get there. It’s also a very easy menu to navigated 😀😀😀

Works Great! Developer , Please incorporate the function to order expresso shots single or an add on When ordering drinks . Allow the function to leave notes so You can customize drinks. I currently have to order the drink online then ask the cashier to add an expresso shot to the drink and then I have to pay for it separately in store.

I religiously go to Dunkin over starbucks and i love everything the app offers, but my only concern is the app glitches when ordering stuff. I will be charged sometimes more or double for the same order and Dunkin support or in-store hasn’t been a big help to fix it.

Great staff & keep traffic moving!

It’s easy and convenient to use and it allows me to pre-order for drive thru pick up when I’m already in a rush.

I use my app a lot. I love that it’s easy to build points for free drinks! Def recommend !!

The apple pay does not work in this app too.

The drive through was fast, efficient and friendly.

Dunkin’ is my favorite coffee and I love the app. Please add a custom field for possible tip amount. I like leaving gratuity this way via an app order.

My favorite Dunkin Location has the friendliest, most personable staff around. Very professional, swift service. It almost feels like Cheers when you walk in; “everybody knows your name.” Location 171st and 80th Ave, Tinley Park, IL.

I love Dunkin Dounuts Coffee!! I look forward to it every day!!