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Dunkin' App Reviews

The Dunkin' app recently received 45 positive reviews on iPhone, iPad, and Android devices, and 3 negative reviews. Users in the United States have given Dunkin' app an average rating of 4.80 out of 5 stars, based on a total of 1M ratings since its release on Aug 24 by Dunkin Donuts. Can you share your positive or negative thoughts about Dunkin'?

Ratings and Reviews
Rated 4.47 out of 5

1M global ratings

5 Star
71%
4 Star
4%
3 Star
18%
2 Star
7%

45 Positive User Reviews for Dunkin'

Decent

There needs to be a way to delete favorites from the app.

Morning Run

The convenience of coffee has been streamlined with Dunkin!

Always

Love the Dunkin on LEE BLVD they are always friendly always ready and always dunk-a-rifick

Rude

I went thru the drive thru in canton ny the worker never said hi thank you or nothing

Service

The service is always great there at this particular store. My biggest complaint is not at store level. It’s on the app. I’ve tried the last three times at least twice maybe three to use my points. I put the order in sent. It says it was accepted. They took my money, but the order isn’t there. And they can’t help me at store level so what can you do if you check my account you’ll see the last two times I’ve ordered my food. It’s taken my points again. The orders hasn’t been in the store and I ha

DD FOR THE WIN

DD always hits the spot and they have way better coffee than the competition! You really taste the coffee in their drinks, not just the added syrups like the others!

BEST PLACE EVER!!!!

i love dunkin so much!!! the food is so declicipus and so well priced. im a broke teenagera and dunkin is always there forme and my friends my favorite place ❤️❤️💕🧡

Coffee

Never disappointed always Happy n always Enjoy my coffee n even breakfast n donuts

Out Of Something

We should be able to know if a store is out of something before we order. Many times I order ahead to beat the line but end up waiting because they aren’t able to make what I want because I didn’t know they were out of something.

Matcha

I love dunkin’!i was not able to present my barcode but its ok I just missed munchkins too.

10 stars!!!

they are super kind, friendly, and serves great food!!! would definitely recommend!!

Shon

Im addicted o this coffee.

Amazing

Love my Dunkin Donuts. Everything is always tasty. They never mess up my order & friendly. I don’t go anywhere else as long as I’m close to one.

Midnight

Midnight used to be called Dark Roast and I loved it so whatever it’s called I Love it

Coconut perfection

I try to stop at the location in pleasantview Tn whenever possible because they’re one of the only location that serves coconut donuts and the young lady that alway serves me makes me feel very welcome due to the fact that she always remembers my order when I stop in.

Love it!

The people who work here is so nice!

Doesn’t redeem points and looses them

Looses points all the time. I redeem them and they don’t show up when I pay

Thanks!

The staff at the Windham /302 location are awesome! Efficient, friendly and also smiling. Thanks for making my Dunkin morning

Why the issue

I rarely use my app but when I do to get points on my purchases there is always an issue with how many times I use it in a day that causes ya to lock my account this is getting ridiculous and makes me not even want to utilize the app if there continues to be these issues

Dunkin’ Donuts

Love Dunkin’ Donuts my favorite place to go to

I love Dunkin

Dunkin is the best and they have really good food. But today, a pop up asked if I loved Dunkin. I of course said yes, and Dunkin said ‘thanks for the love.’ What kind of friendzone is that??

!

Great customer service

Rewards

Lack there of in rewards can you make rewards so it’s actually a reward not limited to getting basic coffee nothing in it I mean seriously pay all the money for a joke of a reward system please for your customers thank us with real rewards like a coffee we would like we pay enough

Cappy Blast

Please add cappy blast to the mobile app.

Service

Love that they remember you and order

I use this 2-5 times a day

I enjoy the app I use it to order on the go. Some days life is busy and you want to have a delicious cup of coffee. Order and run is about what you have time for. That’s why I use this app 2 times a day sometimes more.

Runnemede NJ

Best dunkin ever! All the ladies are so great! They all remember my order!

Get the app

The app is wonderful. It is a must have for Dunkin fans!

Easy to use

Easy to use and great reward system

Wifi

There is only private wifi at the Dunkin in Greeneville NY. Wth!! Can’t use the app if you can’t get on the wifi there!! Please call the manager there and tell them to have regular WiFi like every other Dunkin has please!

Coffe

Should be more easier to eat ice coffees it takes over 11-13 of them just for one which adds up to over 3.61 each times 12 thats a lot

The first time ever and

I just got off work I just

We can get a few

I’m going back to work on

Lovely!

Once you figure out how to use it. It’s amazing! I save so much money when I use the app!

Need to update what’s in stock

Though the app is good, it would be great to have it update what donuts the store has in stock. Latest visit had 2 out of the 6 I ordered through the app. Not getting what I wanted happens more often than not. Very disappointing & makes me not want to go as much if at all.

Convenient & fast

I use my mobile app always. Easy to order and grab and go!

Love my Dunkin’

The Dunkin’ Donuts I go to in Glenmont New York is fantastic, the people are always friendly, and my order is always correct, and they love my dog!

LOVE

I really love all the deals the app gives you. I think they did a great job with the updated version so you get points per visit. LOVE DD!

Easy ordering

I love to order and just walk in and have my order ready, a huge timesaver.

Dunkin rewards

Love the app and coffee but the rewards cut was hard to take

Awesome Way to Pay

I’ve used the Dunkin app for years now and it’s treated me well, I just wish there was a way to tip the workers through the app, I usually don’t have small enough cash on me for tip money

Allen Rd Basking Ridge

Best service of the entire chain!

3 Negative User Reviews for Dunkin'

Can we order more than 10 sugars please?

I go to Dunkin’ Donuts very frequent probably about four times a week. Sometimes I’m in a rush. I would love the ability to pre-order but when I order an extra large, I’m limited to 10 sugars when I normally take 16 please raise the limit of sugars to 20 for those of us that like our coffee very sweet. Thank you.

When it works…

It’s great when it actually works. For several days now it has been “experiencing difficulties with online ordering” even with the most updated version.

My personal opinion and experience

This app was good until it wasn't. I had a new Dunkin' card and it worked completely fine ,but recently I bought two more because I liked the app so far then when i went to redeem my card, it wasn't working. The number pad was paused and wasn't working when I tapped a number. Please fix this I loved this app. Edit: I had this at 3 stars but I took to it to 2 stars. One of my cards worked but my other one said the card pin or number was incorrect so I had a friend of mine say the numbers aloud an