Hertz Rental Car, EV, SUV, Van App Reviews

I have 16 Pro Max, and it’s fully updated. The app has been updated as well, but I get the same error message every time I open the app. “Oops! Something went wrong. Sorry, we're having some difficulties. Please try again.”

No option to add digital membership cards to Apple Wallet, even though it says it has support. It’s 2025 and this should be standard across all car rental apps, not just National.

Thank you, Hertz, you are great! S.

Fast reservation!

Maybe it’s me, but I booked the rental through the app and it was fine, but then it forces me to use my web browser to do everything else including the check in? Like I kept trying use the app and it just wouldn’t do it. Why get the app if I have to do everything through the browser. Seems unnecessary

Hertz has been an amazing company for me. I literally haven’t had a hassle with this company since I started renting vehicles with them. Customer service is magnificent in my eyes. I wouldn’t service with another company if hertz has cars available. I’m in the presidents circle and I haven’t regretted signing up for the membership yet. Thanks, Hertz.

Great Service and hustle from the agents in Nashville.

My experience over the years with Hertz has been excellent.

Thumbs up for continuing to provide excellent service

Hertz needs to make promotions and CDP options clearer. I came across about 5 deals but not sure which ones took and would have given me the most discounts. And it seems it’s different in the app than online.

Your app changed my pick-up and drop-off times (but got the dates right), which I did not recognize until reviewing all details at the end…so I had to go back to the beginning and make the changes for the right times; the real irritation was that because I went back to the beginning I had to re-enter all other details including credit card # and billing address, even though when I entered that info the first time it was supposed to be saved.

The Best car rental place in the City of Hartford. Here in Connecticut.

I have used this app for quite a while, however when they added Apple Pay it gets quite frustrating, it defaults to Apple Pay and I do not want to use it. I wish I could set a default payment method for my corporate card.

Tried to use Gold portal on pc. I had a previous reservation and portal would not allow me to make a new reservation. Kept defaulting to existing reservation. Had to use the app. No explanation as to why I cant pay in advance to skip the lines.