Metro Bike Share App Reviews

This is an amazing city service but needs more electric bikes rather than manual bikes due to hills

The first couple rides I had some issues parking the bike back in the dock and had to contact support for help. After that I got the hang of docking slowly but firmly for the three beeps lol!! Since then it’s been smooth sailing. Parking is limited where I live and I often have to park a 20 minute walk or more away. Accessing the bikes makes it so much easier and faster, as well as zipping around town for various appointments. Took me a minute but now I love this service.

My car was stolen a few weeks ago 😱 and these convenient and easy to use machines have all but saved my entire commute!!!! 🚲 super easy to use, very well maintained and one of my favorite parts of the day!

Works great! Happy with the improvements they have made over the year I’ve been using it.

LA becoming more bikable city every day. There is no way to beat the rush hour traffic then taking a bicycle from LA Metro Bike share station. Also the app runs smoothly with a hiccup. Try it for yourself.

Absolutely love how the app works as well as technical support that organization provides in case of any difficulties. Also, saw that all the bikes are sanitized and cleaned. Overall very impressed with the service and support.

It works at times but sometimes I can’t renew it. The page doesn’t load.

Bike will regularly not register as returned - which support will eventually fix but it could take up to a few hours. You can’t unlock a new bike until they fix the problem so if you were planning to take one home, now you’re stranded. Phone number for support doesn’t actually connect you to anyone and the email doesn’t even work.

It’s such an unreliable buggy app

The app is very glitchy. Bikes will not release from the dock but register you are renting them… Bikes won’t register being returned and they will try to slap you with late fines. The quality and quantity of bikes is very poor as well. It’s really unfortunate for the consumer that there are no competitors because they get away with providing a consistently bad product.