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Michaels Stores App Reviews

The Michaels Stores app recently received 9 positive reviews on iPhone, iPad, and Android devices, and 4 negative reviews. Users in the United States have given Michaels Stores app an average rating of 4.79 out of 5 stars, based on a total of 270.7K ratings since its release on Jul 24 by Michaels Stores. Can you share your positive or negative thoughts about Michaels Stores?

Ratings and Reviews
Rated 3.89 out of 5

270.7K global ratings

5 Star
44%
4 Star
0%
3 Star
11%
2 Star
44%

9 Positive User Reviews for Michaels Stores

Something happened?

I used to love this app and use it constantly, but lately it tells me everything I’m looking for is out of stock at my store, but it’s in stock at “near by” stores that are literally across the country, even after updating my zip code multiple times, trying to search by my location, and updating my current store. I’m not sure what’s going on lately but it’s super frustrating

Flowood, Ms

No complaints at all. I have never had any issues with the customer service I receive at this location.

Loyal customer for years

I love everyone that works in the store I shop at in metairie La. They can be so nice. The company on the other hand not so nice. What is the big deal with having our vouchers expire all the time. Sometimes I’m on the road and by the time I go to use it, it’s no good. Please make vouchers timeless so your customers can save up for for something special or for kid going off to college. That would be so awesome. Or like me I already earned it how can you take it away.

Wreath categories improved!

Thank you!!!!!!! Changing my 2 to a 5! Great job!

Beads

It’s better than hobby lobby! They have a whole full aisle of beads for my bracelets!

4 Negative User Reviews for Michaels Stores

Store complaint

I was at the new Michael’s at 17126 van buren Woodcrest ! The girls there talked a lot and was talking about a male worker there how he shouldn’t be working there if he has a child, very unprofessional it didn’t sound right as us customers trying to shop and listening to the store gossip, they were by the 4 th of July items just talking, the was one young lady working cashier alone! 6:40 please talk with your manager and young ladies, manager saw them talking not cool at all

Filter Options

It would be great if size options were available for items like paper. Please add 🙃

Bugs Galore

Why does the app not offer free shipping over $50 when it states at the top of the opening page? I am forced to use the desktop app or browser because of this. My cart has $85 USD in it yet they are still trying to charge me $9 Shipping! This all on top of multiple crashes per session just shopping around the app. UGHHH

I’d like to search by AVAILABLE products!

Never fails: I’m browsing and I see something I like. Open up the item and it’s SOLD OUT. So why is it still in the list?! Saw a push notification today about a sale. I figured I’d browse it a bit, but I keep clicking on things that are no longer available. Wasted too much time on this, so now I’m irritated and not even interested in your sale anymore. I’ve also been tricked by your inventory management system too many times. I see an item I like, go to that store to pick it up, and it’s not th