MyQuest for Patients App Reviews

Signing in is always difficult

It more or less works. I wish it showed the orders sent by my doctor. I also wish it were better at finding available appointments so I didn't have to do that manually.

The Staff at the Quest Diagnostic on Duck Slough is the Very Best!!!!!!!

It should save all the information so if the appointment can’t be booked you don’t have to start all over

Even off I am scheduling appointment from app while logged in it asks all the information including name!

It is a very easy and fast process and I love taking care of my paperwork before I arrive

Always easy to schedule an appointment, everyone at Quest Diagnostics are very friendly and professional.

So easy to schedule, especially if you can do it far in advance.

If I’m logging in through my account in the app why do I have to reenter all of my info? Why doesn’t it just populate it?

Quest has always provided good service, but appointments are essential. Walk-ins never get served. The website does not clearly indicate which times are available. Don’t even show unavailable appointment times!

I love that I can make an appointment and get all my results on the app

I am very pleased with my experiences with quest and M happy to say that I can make sure my doctors get the results needed for my care.

So easy to use !

Nice and timely response!

Easy to schedule!

Friendly and professional personnel.

Quick and easy to use for scheduling appointments.

Now that I have all my information registered in the app it took less than one minute to schedule my next appointment. I was VERY satisfied.

I am a huge fan of quest!!!! The employees are always very nice and friendly. I have yet to have any problems and I have had 14 surgeries. So needle sticks are nothing new to me, they are gentle and caring. I will recommend them to anyone who asks !!!! 👍🏻

Very user friendly app. Love it.

Very good app

The app is easy to use for scheduling Service is always prompt Jabs don’t hurt They get blood on first jab pretty much every time

I enjoy the apps because I can do my appointment early.

Very quick and easy to use

Easy to use to set up appointments.

Wont store my password

It is extremely easy to schedule an appointment with the Quest app. It saves a lot of time not having to make phone calls.

Love it I get my results fast

As many of us have tiny veins, blood are carful searched before going for a vein

Slider is very temperamental and should have a way of directly entering it. Could have a way to upload a photo of the insurance card

Bugs in system when trying to provide insurance info. Also, why doesn’t it have my insurance info when I log in since I have already submitted it previously?

There are some people at the Communications location that are awesome. You also get your random newbie that can’t find a vein to save his life. Luckily, you can have that experience and then refuse to let him take your blood again. You know who you are!

Excellent way to store data

Only thing you should change is billing address should have box same as above Thank you

The staff is professional, check in is efficient and results are communicated quickly.

Online appointment schedule is so convenient.

The app works quickly, effectively and intuitively.

It has been so easy and convenient using the Quest app. GENUINELY easy and I appreciate that so much!!

I love being able to view my results on the app, and it is great information to have when I visit different physicians. It also makes it easy to compare results from year to year.

Web site is very slow …. It is not my computer as all other web sites have operated at normal speed your apartment portal is just slow!!!

The appointment process and rapid results are great. Being a VA patient the requirement for the patient to have the authorization letter was a recent change that many weren’t aware of but hopefully all parties involved will get used to the new requirements.

One would think that at this time of online scheduling, the system would have stored information to auto populate location, contact information, etc. Even to change a time of appointment, this system has already dumped every entry and the patient has to start over!! That is so bad that I don’t have words.

This app is terrible. Spent 20minutes trying to make appointment. You need more Quest labs in Manteca

This is the most buggy app ever. I am having way too many issues just signing in whether it's the Face ID or password. It's very frustrating because it has potential to be a great app but fix the bugs!!!

To add insurance needs a complete button. After entering all info there is no way to exit the screen except to go back. Please fix this.