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One Medical App Reviews

The One Medical app recently received 36 positive reviews on iPhone, iPad, and Android devices, and 1 negative reviews. Users in the United States have given One Medical app an average rating of 4.93 out of 5 stars, based on a total of 42.8K ratings since its release on Sep 24 by One Medical Group. Can you share your positive or negative thoughts about One Medical?

Ratings and Reviews
Rated 4.69 out of 5

42.8K global ratings

5 Star
83%
4 Star
3%
3 Star
11%
2 Star
3%

36 Positive User Reviews for One Medical

Carlos

Dr was very thorough and asked many questions before recommending a treatment antibiotics for 5 days. Highly recommend him.

Refill of meds

She was fast and helpful

Responsive

The service and responsiveness with one medical is excellent and unparalleled in these days of waiting for physicians to respond. Glad I am part of this group. Hoping you will open more units in New Jersey.

So convenient

First time using this and it was amazing! My NP was wonderful.

Wow

I am loving One Medical! The video health option is such a great service!

Thank you!!!

Kathryn was so personable which helped me get over some nervousness talking with her. She was very helpful and gave some good advice.

Could Be Much Better

Can’t figure out how to just see the newest message without all previous texts cluttering the screen. The app could use a talented web architect’s touch. It processes simple tasks well enough, but can’t deal with too much complexity. Not being to call a local office, only makes our communication even more difficult.

Amanda is the best dr I could ever spoke to

Thank you for going above and be on for me today Amanda I really wish you were my primary care dr.

Pink Eye ( adult)

The convenience of this app is great. I have conjunctivitis , courtesy of my kid! It’s terribly un-fun. But this quick option for medical care is really helpful. Quick responses, lovely phone side manner from medical professionals… 10 out of 10, would recommend!

First time

Easy to set up and get started. Waited about 15 to 20 minutes for a video chat. Spoke with a nurse practitioner who was very friendly and offered suggestions and advice and helped me get a prescription. Definitely recommend.

Thanks god this exists

There is nothing like having access to a doctor or nurse practitioner 24/7. It’s a life saver! Thank you so much!

Please move authentication into the app

The web view sign in doesn’t let me use my saved passwords

They do not offer primary care services in every state.

I was disappointed to find out the for the virtual appointments, the service will not be able to assist you if you do not live in a location with a physical office. The immediate care options are very good and very convenient. No waiting in an emergency room if it is a situation where you don’t need a hands on doctor.

The best provider at One Medical that I’ve dealt with

This provider was extremely friendly professional, and very nice. I hope to get her again soon, but I don’t know she was absolutely perfect. Kudos.

This is great

Super happy with this service

Buggy video chat

Video chat randomly had an error and failed Horrible tech

Quick and easy

Got a refill on my tretinoin in less rhn 10 minutes Dr was super nice and attentive

Perfect on day one.

So great so far. I needed advice on a terrible skin issue and I was seen in 2 minutes over video and the NP was compassionate and kind and concerned while not scaring me, but made it undoubtedly clear I needed IV antibiotics immediately. She said an hour to prepare was fine, but to absolutely go tonight. She also agreed to send me a document backing up the urgency of the situation and need for IV antibiotics immediately.

So AMAZING!

I was very hesitant of signing up, it’s not the cost it was the “what if” the provider I was assigned AMAZING! Great bedside (er, chairside) manner much better than that I get from my doctors in person! And the price - did I mention the price? Hands down so much more affordable than our local virtual clinic or even a telemedicine phone call with doctor! Will recommend to anyone I can!!

Patient care

I am a new subscriber to One Medical and so far I’ve been very impressed with the providers and the staff and the help that I received in two different instances now thank you so much and have a good day

My chat with Barbara Crowley

She was very nice and helpful. I appreciated her time and attitude. Thanks again.

Conjunctivitis

I don’t remember her name but the PA that I spoke to about my eyes was wonderful and very caring and very knowledgeable

Easy peasy

This was the easiest, friendliest online Dr experience.. 10 out of 10

Reassuring

Mr. Toney took my call and simply and clearly explained why I was still testing positive after finishing all the levagrio.

Urgent video chat

She was so nice and understood my symptoms right away. Thanks for the early morning attention. Carol

Urgent video visit

My visit with Barbara Clorey, PA was excellent. She prescribed the meds I so desperately needed after her evaluation of my symptoms/complaints. Thank you One Medical!

Love one medical

I truly love one medical! Everyone is professional and sweet!

What a pleasant experience!

We had some irritation from skin cream and were able to immediately get a diagnosis and treatment recommendations. It was especially concerning because it was around the eyes, and the PA easily explained what was happening and assured us that it was not something worse. Thank you for calming our fears and making sure that we connected.

Emergency video chat

The NP was so helpful and calming…. I just love all of the One Medical staff. Sup knowledgeable, kind, patient and always ready to listen

Sciatica

Melissa called me back instantly. Was very helpful, understanding, knowledgeable, efficient, and empathetic. Excellent care!

Angela Y. Was awesome

This was my first time using One Medical, being a bit skeptical on what it can offer. After my first emergency call I was sold. The NP was so thorough she was a hundred times better than my PCP. I am so happy I switched. The call was so easy, I only waited about 30 seconds and was connected.

So responsive and convenient

I just love One Medical. So easy to get care for simple issues and my PCP is very attentive for more complex ones.

Wonderful!

Can’t wait for PCPs in TN!

Sleep apnea consultation

I’ve received a very positive treatment from Ms. Janet.

Could be Better

Needs iPad version.

1 Negative User Reviews for One Medical

Used to love it but becoming useless

Overall the one medical app works ok which is why I’m giving the 3 stars. I used to love One Medical, but now between the cost and often useless advice, I am canceling my membership. Lately I have had a separate lab bill for anytime that I have needed testing in addition to the copay paid, which is also in addition to the annual membership fee. I was even charged fees for my annual physical which should be included with my insurance. Then, when I used to be able to get useful health advice and c