Planet Fitness Workouts App Reviews

Great workouts , good machines, nice staff, not too crowded

Thanks for the discount with HR Block

App is responsive and works well but we miss the Apple Watch support. Can you please restore that?

I have paid other companies literally hundreds of dollars to have all that Planet Fitness has for 10% of their price. But Planet Fitness is way more accessible and affordable plus personal training and more!

The best gym in the world, i love it there and the energy!

This place is mostly clean and people who work there are also somewhat nice and friendly. The only thing to make improvement is keep up with cleaning supplies upto date. Meaning cleaning paper are out or running low. So to clean the machines sometimes you have to go to other end.

I’m going back to the new office

The app works great for checking in and finding nearby clubs. The works out section is also helpful. However, the app should update to reflect holiday hours. I shouldn’t have to drive to my local gym to find out it’s closed when the app only shows regular hours.

I’ve been using the app to check in to the gym mostly, but I’ve noticed lately that the inbox doesn’t work properly. Most of my messages are duplicated and I can’t delete them nor remove the notification that I have new messages. Otherwise, it suits my needs.

I like the new look of the app but I don’t like how they took away recommended number of weekly & monthly minutes… i like seeing myself trend & I can visually see the progress

The app is so great! I wrote a bad review about the lack of Check-in history. Not only did they respond in a timely manner, they updated the app and added my previous Check-ins from the previous month! Very happy with their attention to detail.

I really liked the tracker that counted your activity minutes against the 150 minute goal. Why was that deleted?

Fantastic on the iPhone. Cannot get the keytag to sync on my Apple Watch after following every recommendation possible. Please identify the error in communication between the watch and app so that I don’t have to carry my phone in the gym every time. 🤞

Need to implement to allow users to add their Key Tag directly to their wallet app. This would be a welcome change since it’s going digital.

I have to disconnect from Wi-Fi every time I wanna use this app. Wish that you could find the machines in the app, to log them into your work out for the day. Tried to get support about the issues with the app and all it does is take it to the website.

For months, my Apple Watch is not showing my id QR code. Tired uninstalling, etc. please address this issue.

You should be able to add your digital Planet Fitness pass to your Apple Wallet. I’m not sure why they haven’t already added this feature. It would make sign in so much easier

Was a good app but will not let me sign in anymore with my watch so no use for me anymore.

Could you guys let your customers add or change the credit card in the app? It’s so inconvenient to pay by banking account. Thank you!

I have always joined a gym wherever I moved from different work locations. I’ve seen ( And discontinued membership) the dirtiest and lack of staff to the best , that being Planet Fitness. I have no financial or employment; This gym is not only clean, but has more modern equipment, restrooms, lockers I cannot ever belonging to any gym anywhere.

my name is cha cha boom boom boom

This app has a lot to offer and can have even more potential. The only things I would like to see is more bug fixes and a dark mode. Dark mode would look so good with the purple.

I have a VPN set up on my iPhone and just figured out that I need to turn it off to use the app. Hopefully you guys can update to get around this so that I don’t need to turn off my vpn every time

Download this app few times to try fix issue, When I download the app I try to open it it just keeps spinning will not load?? Any help from app developers?

App is fairly easy to use. Think it should identify when you’re close to the gym and add a scannable code into notifications for easier use. Icon is really ugly and needs updated. Looks like someone used a low resolution pic from a google search and used it for the icon.

It’s good but it could be a lot better. I have to uninstall it and reinstall a lot of the time to get it to work

Crowd meter only shows when connected to gym Wi-Fi. Used to always show at my home network. Why do I care about the crowd when I’m already there?!

I don’t get it I’ve redownloaded the game 2 times and it keeps saying there was an error on creating my account Can y’all please tell me why?

Crowd meter has been down at least 50% of the time at Montgomeryville location for weeks.

The app did show my primary club at the top of the main screen in the past, but an update must’ve broke in the functionality. It now shows the first club I ever visited instead of the one that I use every week.

I had no problems with this app at first. Now I literally have to delete the app and reload it again just for it to work. All my progress is now deleted and I’m kinda upset. I wish this issue would hurry up and get fixed. This is ridiculous!!!!

Awesome staff, clean, friendly. Extra kudos to Mark for being so helpful in handling our request! Great prices with a variety of equipment in a bright and inviting setting.

The app works fine for the most part and is user friendly, but a huge flaw is that I can’t add my key tag barcode to my Apple wallet passes.

Having the membership card stored on Apple wallet would be much more convenient. Than pulling up the app and acknowledging a disclaimer.

I want to leave my phone in the car, then I won’t need a locker. Or integrate the key tag with Apple Wallet instead (which does work on Watch)

I just joined and I can see how I display summaries of my activity for the current day and current month. How do I get the stats for previous week and previous month? I’m sure after I had this for a while I will want to stats for the full year.

Why does your watch app make you open the app on your phone to pull up the QR code? Literally defeats the point of having it on watch for convenience.

I’m sick of all the men (which take up the majority of the gym) taking up all the benches and hogging them. Take out 5 of the 50 treadmills that not everyone uses and put double the benches. This is in all 3 locations I visit.

Please fix the Crowd Meter; it’s really inaccurate.

I was using the free workouts on the app during COVID and a foot injury. I was loving the beginner dumbbells workouts, but now they are not available in the app choices. The functional strength training workouts I’m doing instead seem pretty easy.

I’m heading towards my 2nd month consistently working out. I’ve tracked all my workouts in the app.It’s a little frustrating because I use the circuit training area and planet fitness and there’s no place to track circuit training.

Should need more workouts application that we do throughout the day. Strengthening with the availability at home and facility.

The app doesn’t support adding your key tag to the apple wallet like equinox does. I know they want you to accept Covid disclaimers but this is a highly desired feature.

Number each machine so when it’s broken, members can make an order fix request through the app with status as well.

The best gym you could join without crazy fees High end workout equipment