Ro: Online Healthcare App Reviews

Very responsive group of healthcare professionals. Ro has informed me these professionals are licensed in the state where each client resides. This is good to know. Shout out to the nurses and NPs who are invested in excellent client care and very informative.

Fast and accurate! I would recommend it.

I’ve tried RO services after hearing about them on YouTube. I’m beyond impressed with their app, with their service, and with the speed of their responses. Wrote messages with questions over the weekend, got same day responses. My orders were delivered with over night shipment. Decided to switch to something else, they helped me with that too promptly. Contacted my insurance for me and found out my options. Highly recommend it so far

Honestly I a super happy with how the Ro process worked and how easy and discreet everything is! It’s honestly very affordable and fast and I’m thankful to the RO team for their help!

I love that you let me know when my prescription for the lash treatment is due and how fast I get it

Great service. Great product. Very flexible with products. And will NOT allow over Rx. Shows patient advocacy!

Very easy to do process for prescriptions, but very pricey as they do not accept insurance

I have had a great experience with Ro so far being almost a month in. The care is quick and easy.The only feedback I have is I want my documentation to be visible to me. I would like to see the injection dates and mg after I recorded an injection possibly on a little calendar. It would be helpful to me. Or just have a cohesive, overall tracker that shows injections, weight, symptoms all together.

Every time I open the app I swear it’s due for an upgrade. Have to sit and wait. Messaging is very very bad. Delay in typing. Sometimes I have to use talk to text or my words don’t appear on the screen fast enough.

Thank you all for all your help. Emilie customer for a while five years now. Hopefully we got it all straight now. Updated my new information. Thank you and have a great day.

The accuracy, speed of service, and follow is some of the best I’ve experienced with any company.

This app is really for those that don’t have insurance and you’re gonna pay for the drug out of pocket. If you have insurance, $150 a month makes no sense when your pcp can keep writing the prescription for $100 one time! It also takes 1 business week for a response so keep that in mind.

I build mobile and web products for a living, and they did an amazing job with this application. The customer experience is top notch. Product managers, and UXUI designers should look at this app as the gold standard. In terms of my use of this app, it was easy and I got approved for the medicine I was looking for.

Very straight forward on paper work: some states require you to talk to a provider on the phone to verify it’s you. I had to do that and was a very simple and easy process. I recommend this product and these people. No problems and thank you for the help.

The app is buggy and jumps to the home screen when you click certain links. I had to go back to using the web site.

The weight tracker is formatted such that you can’t see it all and can’t navigate out of it once you’re in it. It’s zoomed in and can’t move it around or reduce it to see it all on screen.

I tried them out, but after the shortage of Zepbound hit, it was useless. You’re paying $145 a month, for your pharmacy to still have your prescription after a month of the doctor prescribing it to you. Never came. It’d be more worth going to see a real doctor for a smaller copay to get prescribed weightloss meds.