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U.S. App Store

SmartHub App Reviews

The SmartHub app recently received 6 positive reviews on iPhone, iPad, and Android devices, and 2 negative reviews. Users in the United States have given SmartHub app an average rating of 2.49 out of 5 stars, based on a total of 1.4K ratings since its release on Aug 24 by National Information Solutions Cooperative. Can you share your positive or negative thoughts about SmartHub?

Ratings and Reviews
Rated 3.17 out of 5

1.4K global ratings

5 Star
0%
4 Star
17%
3 Star
50%
2 Star
33%

6 Positive User Reviews for SmartHub

Bug

Good app for what it is but would like to report a bug and not sure how to, when you click on report an outage, at least on iOS 26, the app just straight up crashes, and going to their website to login results in a password incorrect message even though login credentials can be saved to apple so there is no way the password is wrong.

Reporting an issue, missing “back” button

When I open one of my bills from my utility, the “Back” button at the top of the screen has disappeared. I can click where it should be and it takes me back to the prior screen, but I figured the developer would want to know so you can make it appear again. I’m using iOS 26.1 on an iPhone 15 Pro.

Not always correct or updated usages

Try to keep an eye on my winter usages, but half a day is missing here and there.

Usage

Unbilled usage dollar amt part of app doesn’t give a dollar figure any longer. I’ve checked it on two other’s app and it’s the same. Please fix this, it’s one of the only reasons I use the app.

2 Negative User Reviews for SmartHub

Seems like they don't really care much about the software

The software could be much better but they don't seem to care much for it. Basic stuff like time of use details always seems in need of repair and some of the stats are mislabeled but all works out when you already have general idea. They are good with the bills and payment info but a lot of missing potential

Login

As the ice storm headed our way I had no problem with my login, since the storm, I can’t login, it doesn’t recognize my password or name.