Southwest Airlines App Reviews

Always a pleasure to fly with you. Grateful❤️

Southwest’s is the greatest! I like the variety of times for nonstop and some are cheaper than flights with one or two stops. I’ve always experienced smooth landings and the flight attendants are personable. Southwest is my first choice in flying. Some airlines are cheaper but they just can’t compare to Southwests. An added bonus is two suitcases FREE. …how can you beat that?

Excellent App for all services! You can even get someone on the phone if you have questions.

I needed to change my reservation 3X’s and was always greeted with polite beautiful people! No charge, in fact I got a voucher for future travel! Yeah SW. I love you!

Southwest Airlines continues to shine like the Sun

I am so sorry to write this review late, I was traveling to San Antonio TX from Omaha NE We have to change our flight @ Houston airport I just started walking from one gate to another al off suddenly I got very bad cramps I couldn’t walk Than My husband went to nearby counter for help Nobody came by waited for while Than LAKESHA Customer Service Agent came She came took me in Wheelchair to Gate , Gates was from one end to another end, Again Thank You So Much for Wonderful Service.

My password app accidentally submitted credentials for my husbands account and I cannot find a way to log him out or switch to my account. Quick searches for instructions are coming up with nothing helpful

I LUV SOUTHWEST 💛❤️💙

I travel Southwest because they out rank the others. Southwest is my favorite airline.

Flights are delayed too often. One trip to Boston was canceled after making the passengers wait till midnight. Refund was given only for the cancelled bwi to Boston flight. Flight credit was given for the return flight from boston which wasn’t fair

Love Southwest Airlines. Can change schedule anytime. Super duper.

I have a lot to say but I

We can do the same stuff

I really enjoy flying southwest bc of No baggage fees! Great flight attendants! N my overall experience is amazing……this far!

Southwest has the best deals, the best pricing, and the fact that your bags can still fly free is wonderful. Not to mention, the best customer service.

I swear by Southwest. They never let you down.

I had a real difficult time using the passwords and all to check in. Is face recognition available? Dennis

I find that southwest.com makes it super easy to book flights, and change then when necessary.

The app is even easier to use than the website!

Great staff!! Clean aircrafts! Love this airline! ✈️💕 The phone app is easy to use! 👍💕

Always there to help. Compassionate. Kind.

Although our plane was delayed, we were notified with enough time to make a change and fly out early the next morning. If we get out tomorrow am our trip will only be mildly affected. I was flying with a dog and they accommodated that change as well.

Hey. With all the trash talking the last week against Southwest, I just want to let you know I appreciate the way Southwest runs their business and I expect that Southwest will only get better from this experience. Rock on!

In most instances, the SWA app is solid. However, the app could not overcome SWA’s larger December 2022 fiasco; no real-time alerts, ability to rebook — currently, I can’t even log into my profile. SWA’s tech stack and internal infrastructure is in desperate need of modernization and better organization. Time to overhaul systems. And, senior leadership.

I travel frequently and this app makes my life a lot easier. I have used many other airline apps and I would say this one is most efficient and easiest to use for me

When I book a flight that includes a layover, southwest.com shows the departure time and the arrival time for the first flight, and the arrival time for the second flight, but it doesn’t show the departure time for the second flight. I need to know the length of the layover so I can plan my trip.

Across the board when traveling southwest, the communication from the cockpit to the passengers is impossible to understand. It would be a big improvement to make this communication intelligible

La línea aérea del futuro, no necesitas q nadie te haga nada, el app es tan amigable q hasta yo solo pude hacer mis cambios de vuelo…… excelente línea aérea…….

Thanks sooo much for the check in alert! Ms Scurlark

I found good cheap flight on this app and it was fast and easy to book I love Southwest Airlines they are my favorite Airline to fly with

Best Airlines. Just do it!

Southwest is the very BEST They make it east to adjust my travel plans They are so nice to correspond with if needed and attendents on the plane are extremely nice I love Southwest🥰

A convenient way to check in and to transfer the boarding pass to Apple Wallet.

Easy and straightforward check-in process and the check-in just took less than 1 minute.

Always love flying Southwest! All of you are amazing. Semper Fidelis, Bradley Thomas

Thanks for making it easy to correct my r

Web site is very easy to navigate. No complaints!

Great service and cool app ty Chris flys 360

I love the ease of the phone app check in. So easy. Keep up the good work.

A pleasant experience!

It was really easy to book all our reservations through the App. Kudos for making this app!

My wife and I fly SWA everywhere we are able. She flies as a “companion”. We are heavy users of the SWA visa card and take full advantage of all the benefits the card and SWA provide. We luv the airline, the people, the service and the app. The app is easy to use and integrates well with all Apple devices including my Apple Watch Series 7. It’s easy to buy and cancel flights as well as add a companion. The great customer service is without equal. Without fail, a SWA agent picks up within a

Just had a church obligation come up and needed to change our upcoming trip flight. It was so easy! I went online, selected change flight, picked my new flights and even got some better prices! Credit was applied to my account and my new flights we booked in about 2 mins! Best experience!

Easiest website to navigate. Most helpful associates all around. Best flight attendants. LOVE SOUTHWEST!

Awesome online booking through SW App. Wonderful airline. Good staff. Always enjoy ontime schedule Go SW