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Starbucks App Reviews

The Starbucks app recently received 45 positive reviews on iPhone, iPad, and Android devices. Users in the United States have given Starbucks app an average rating of 4.87 out of 5 stars, based on a total of 5.7M ratings since its release on Sep 24 by Starbucks Coffee Company. Can you share your positive or negative thoughts about Starbucks?

Ratings and Reviews
Rated 4.58 out of 5

5.7M global ratings

5 Star
71%
4 Star
16%
3 Star
13%
2 Star
0%

Explore global reviews of the Starbucks app: Sweden.

45 Positive User Reviews for Starbucks

Your service

OMG I order my matcha ice every day and it’s delicious

Love Starbucks

Only reason I gave three stars is because a lot of times the app will say something is not available and it is. The stores don’t update the app very often

Amazing

Starbucks makes amazing drinks and the stars program is great I get sm free stuff.

The best Friend

Sin duda nunca tuve una amistad para hacer lo segundo que más me gusta en la vida. Por supuesto tomar café. Cuando llegue a Estados Unidos era complicado incluso ordenar un café. Fue ahí cuando me di cuenta lo fascinante de las aplicaciones no tienes que tener que estar hablando con otra persona para ordenar. Y lo más interesante es que en Starbucks la atención es muy buena sin mencionar que el café americano es el mejor del mundo para mi . 😍😍😍

Amazing

My fave breakfast spot

LOVE IT!!!

Love this app very concierge when I’m in the go ❤️

My life saver every morning

Help me not waste my time waiting for my coffee. I love the service!!!

Love

Love it delicious perfect service

I hated the Starbucks app

In the early days of Starbucks, the app was so glitchy and unintuitive that I believe I have a review somewhere slamming Starbucks for their incompetence. This review is hopefully righting that wrong.

I just love Starbucks

The Starbucks in Springfield in bayside queens best customer service. Super friendly and treats each customer with respect.

Awesome service

i love the Kirby Whitten Stage Store great service super friendly employees

Helpful!

I love this app. It’s super easy to place a coffee order and pick it up on your way. The only issue I ever have is forgetting to change from in-store pick up to drive-through. I think they make that option very hard to find and easy to forget. Also, it’s kind of confusing when you’re customizing your drinks but other than that, it’s a great app.

app

i like the way the app is like other apps that i’ve used in my apping days.

It’s industry Leading

Excellent app, and perfect for super users

Good customer service!

I love the convenience of paying for orders online! I love coming to this store!

I need chocolate frappe on the app!

Everything is good about the app but I don’t drink coffee and love Mocha Frappuccino with no coffee just like only chocolate milk Frappuccino. It’s very annoying that I can’t order ahead on the app because at least I have to put one shot of coffee in my drink (it doesn’t let me put 0) even I ordered in person but I have to explain to them every single time just a simple menu but not on the menu. I also like double chocolate chip frappe but I don’t need chips! It doesn’t let me take out the chip

Almost Perfect

This app perfectly facilitates everything I want to do except reload a gift card in store. Even the baristas in the store have trouble finding how to bring up my registered cards to reload once they’re completely empty.

Every Day

Every day I rise around 5:00 AM. I walk 2 1/2 miles to Starbucks. I purchase a Venti coffee. I walk back home 2 1/2 miles, savoring that tasty brew. It’s a win, win for me. High 5 to Starbucks. Thanks so much for being there.

Star system is a joke

I love the app. It works well and is typically pretty fast. My biggest complaint is the star system that the app has for you to earn rewards. The idea is great but the fact that the points expire after a very small amount of time is ridiculous! I don’t go to Starbucks much but when I do it’d be nice to have a free drink every once in a while without being forced to go to Starbucks daily. There are hundreds of apps out there that have reward systems that don’t expire so why can’t Starbucks do t

Ask Me

Great app but could you add an ask me or note button for on the Side orders like half and half. Thanks

Very useful but need to take away auto adjust brightness

The app is very easy to use and very convenient, especially for people who don’t like carrying cash or wallets. But after you scan the app the pay, it auto adjusts your phone’s brightness to lowest. This part is very very very annoying! There are countless times when it happened and I was under bright sunlight, where I literally cannot reopen/unlock my phone to use, because I cannot see anything on my screen! This function has to go away!!!!!!

Testerman

I love the store and I just got my drink

Lovely and very kind workers I love everything the way they work I appreciate thank you🥰🥰

Very comfortable to be here.

10/10

100% recommend to everyone because of how convenient and awesome it is!

Order ahead broken

Can’t even have order ahead 😒

How do you tip your baristas?

That app is extremely functional and well maintained, but I can’t figure out a way to tip the baristas through mobile order. I don’t need a pop up or anything, but a button under my total that says “Add Tip” would be great. Particularly after the order goes through since I’m not usually thinking clearly before my coffee and I want to press that “Place Order” button as quickly as my fingers will allow.

Jipped at the hip

I order my coffee with no foam; it’s one of the ways they can put less coffee in the cup. Today, they didn’t bother to hide it. Most of the time I’m relatively happy with paying more for a cup of coffee because the baristas are so nice and remember my order. But today I’m looking at my coffee 2 inches from the top. So I paid $7 for my chai and got what, $5.50, $6.00 of it.

Great app, one suggestion

For the most part, this app is great and easy to use. I do think there should be a tipping option on the receipt when you exchange your stars for a complementary menu item. No, I am not a barista. But I do believe in tipping even when you got something for free from the company. Tipping is always optional, so if a guest doesn’t want to tip on their complementary item, they don’t have to. But I’d love to see an option for people who do because not everybody carries cash anymore.

Starbucks

It’s a great app I never really have a problem with it, the only problem would be when it loads its takes a while to load the locations. But other then that it’s okay and I’m so happy they have mobile orders it saves time with having to go to the window.

Broken?

Unable to order drinks since last update. Normally app works great but finding topping option is difficult.

Cathy23

I love Starbucks!!! I go daily. Love the app to order ahead. So much faster to run in and grab my drink and go on my way.

The Best Team

The Palos Verde/Geary team is amazing. Outside of making smile everyone morning, knowing me, my name and having authentic conversations- they also handle stress and chaotic moments with grace and a smile. Never losing their positive energy. I am so glad THIS store is my neighborhood Starbucks.

Loved

I love to win stars, managing the app is super easy .

Stratham NH Starbucks is Awesome

Great location! Great team! They ate do polite and friendly!

I love Starbucks

I enjoy stopping at Starbucks now that it’s much faster by ordering ahead thru the app! The rewards are awesome, there is a variety of merchandise! I’ve been a member for many many years & many more to go ☺️

Store in Leavenworth, KS

This store is the best!!!! All baristas are the most friendly people!! I have been to many other Starbucks and this is BY FAR the best!!!! Management has managed to get the BEST and all managers I’ve talked to here are also AWESOME. Pam has done an exceptional job hiring and training her people!!

Complaint

Yesterday I purchased 2 venti coffees and this is the second time they fill it up half way only.

Tasks

Not being rewarded bonus stars after completing tasks. Disappointing.

Wkgmom2

I made 2 more latte purchases at 10:59 am today and yesterday. Why aren’t those counting toward the challenge? Patricia

Help I love Starbucks

I was never a huge fan of coffee, but pumpkin spice latte has changed my life forever. So naturally all the amazing other coffee creations have swallowed me whole and I couldn’t turned back. The staff is very friendly and you need that these days.

Easy to use

Could use more updates making it so that deals and featured drinks are more prevalent

Essential!

Great app! I should be ashamed to admit that I use it daily, but I’m not.

User Friendly and Time Saver

The app is user friendly and to know in advanced which the available ingredients and flavors in each store is a game changer, that way I don’t loose time driving if they don’t have what I want and I can go directly to the store that does have what I want.

I Love Mauldin Starbucks

Best coffee, friendliest staff and they make me feel like home!

Love Starbucks!

I think Starbucks is AMAZING! They get my order right almost every time. If they don’t it’s ok cause it’s not the end of the world & we all make mistakes. I have never left any location disappointed. Thank you for always making my mornings bright!