Starbucks App Reviews

Excellent app, and perfect for super users

I love the convenience of paying for orders online! I love coming to this store!

Everything is good about the app but I don’t drink coffee and love Mocha Frappuccino with no coffee just like only chocolate milk Frappuccino. It’s very annoying that I can’t order ahead on the app because at least I have to put one shot of coffee in my drink (it doesn’t let me put 0) even I ordered in person but I have to explain to them every single time just a simple menu but not on the menu. I also like double chocolate chip frappe but I don’t need chips! It doesn’t let me take out the chip

This app perfectly facilitates everything I want to do except reload a gift card in store. Even the baristas in the store have trouble finding how to bring up my registered cards to reload once they’re completely empty.

Every day I rise around 5:00 AM. I walk 2 1/2 miles to Starbucks. I purchase a Venti coffee. I walk back home 2 1/2 miles, savoring that tasty brew. It’s a win, win for me. High 5 to Starbucks. Thanks so much for being there.

I love the app. It works well and is typically pretty fast. My biggest complaint is the star system that the app has for you to earn rewards. The idea is great but the fact that the points expire after a very small amount of time is ridiculous! I don’t go to Starbucks much but when I do it’d be nice to have a free drink every once in a while without being forced to go to Starbucks daily. There are hundreds of apps out there that have reward systems that don’t expire so why can’t Starbucks do t

Great app but could you add an ask me or note button for on the Side orders like half and half. Thanks

The app is very easy to use and very convenient, especially for people who don’t like carrying cash or wallets. But after you scan the app the pay, it auto adjusts your phone’s brightness to lowest. This part is very very very annoying! There are countless times when it happened and I was under bright sunlight, where I literally cannot reopen/unlock my phone to use, because I cannot see anything on my screen! This function has to go away!!!!!!

I love the store and I just got my drink

Very comfortable to be here.

100% recommend to everyone because of how convenient and awesome it is!

Can’t even have order ahead 😒

That app is extremely functional and well maintained, but I can’t figure out a way to tip the baristas through mobile order. I don’t need a pop up or anything, but a button under my total that says “Add Tip” would be great. Particularly after the order goes through since I’m not usually thinking clearly before my coffee and I want to press that “Place Order” button as quickly as my fingers will allow.

I order my coffee with no foam; it’s one of the ways they can put less coffee in the cup. Today, they didn’t bother to hide it. Most of the time I’m relatively happy with paying more for a cup of coffee because the baristas are so nice and remember my order. But today I’m looking at my coffee 2 inches from the top. So I paid $7 for my chai and got what, $5.50, $6.00 of it.

For the most part, this app is great and easy to use. I do think there should be a tipping option on the receipt when you exchange your stars for a complementary menu item. No, I am not a barista. But I do believe in tipping even when you got something for free from the company. Tipping is always optional, so if a guest doesn’t want to tip on their complementary item, they don’t have to. But I’d love to see an option for people who do because not everybody carries cash anymore.

It’s a great app I never really have a problem with it, the only problem would be when it loads its takes a while to load the locations. But other then that it’s okay and I’m so happy they have mobile orders it saves time with having to go to the window.

Unable to order drinks since last update. Normally app works great but finding topping option is difficult.

I love Starbucks!!! I go daily. Love the app to order ahead. So much faster to run in and grab my drink and go on my way.

The Palos Verde/Geary team is amazing. Outside of making smile everyone morning, knowing me, my name and having authentic conversations- they also handle stress and chaotic moments with grace and a smile. Never losing their positive energy. I am so glad THIS store is my neighborhood Starbucks.

I love to win stars, managing the app is super easy .

Great location! Great team! They ate do polite and friendly!

I enjoy stopping at Starbucks now that it’s much faster by ordering ahead thru the app! The rewards are awesome, there is a variety of merchandise! I’ve been a member for many many years & many more to go ☺️

This store is the best!!!! All baristas are the most friendly people!! I have been to many other Starbucks and this is BY FAR the best!!!! Management has managed to get the BEST and all managers I’ve talked to here are also AWESOME. Pam has done an exceptional job hiring and training her people!!

Yesterday I purchased 2 venti coffees and this is the second time they fill it up half way only.

Not being rewarded bonus stars after completing tasks. Disappointing.

I made 2 more latte purchases at 10:59 am today and yesterday. Why aren’t those counting toward the challenge? Patricia

I was never a huge fan of coffee, but pumpkin spice latte has changed my life forever. So naturally all the amazing other coffee creations have swallowed me whole and I couldn’t turned back. The staff is very friendly and you need that these days.

Could use more updates making it so that deals and featured drinks are more prevalent

Great app! I should be ashamed to admit that I use it daily, but I’m not.

The app is user friendly and to know in advanced which the available ingredients and flavors in each store is a game changer, that way I don’t loose time driving if they don’t have what I want and I can go directly to the store that does have what I want.

Best coffee, friendliest staff and they make me feel like home!

I think Starbucks is AMAZING! They get my order right almost every time. If they don’t it’s ok cause it’s not the end of the world & we all make mistakes. I have never left any location disappointed. Thank you for always making my mornings bright!

Friendly, cheerful associates brighten my morning and caffein wakes me up🤪

Makes getting starbucks 1000x easier than waiting on those long lines! My coffee is ready when i get there walk in walk out. I use the app every time i get starbucks!

Starbucks is the extra push I need in the morning time before work.

I wish they gave you a two minute grace period to cancel order. I notice the other day I picked the wrong store and couldn’t cancel it. I used my points too :(

The number of times I’ve ordered something through the app and it no be available at time of arrival/pickup is getting out of hand. There has to be a better way to track inventory so customers and staff aren’t frustrated.

Love that my special order is ready when I pull up. Out of all the times I have used the app, only twice did my order not go through even though my debit card was already charged. Both times, the Starbucks employee fixed my coffee and made me smile.

I love having my Starbucks app! I always use it to pay both in the store and to order with when I am in a hurry. This past week I’ve been housebound due to surgery, but my husband has been able to just swing by and pick up my favorite drinks that I can customize and order right from home 👍🏻

When I reload my card it says 2stars for $1. I have reloaded weekly about $60/week and have not received my stars.

Thank you for all your great work! Everything I need is there! Thank you Sheepshead Bay Starbucks! Guys ,you are the best!

I love this app. Makes getting coffee easy. However, I gave it 4 stars because there is no option for amount of milk like other options have (ie. light or extra splash) makes me have to order my coffee in person which, at times, takes 3x longer than just picking it up.

Every time I order my drink through mobile pay at Frontier Village Starbucks in Lake Stevens, WA, my order is ready and made exactly how I would like it. The baristas are so friendly and greet me enthusiastically when I come in! Makes me feel so good and ready to take on the day.

The thing is recently I’ve been trying to do a mobile order but once I try to check out it tells me system error I’m not sure what’s goin on if you could fix issue please I would really appreciate thnx 👌🏼

Love the app!!!! So quick and fun to use!!!!