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Sézane App Reviews

The Sézane app recently received 45 positive reviews on iPhone, iPad, and Android devices, and 6 negative reviews. Users in the United States have given Sézane app an average rating of 4.86 out of 5 stars, based on a total of 9.2K ratings since its release on Sep 24 by SÉZANE. Can you share your positive or negative thoughts about Sézane?

Ratings and Reviews
Rated 4.20 out of 5

9.2K global ratings

5 Star
53%
4 Star
13%
3 Star
20%
2 Star
13%

Explore global reviews of the Sézane app: France, Germany, Italy, Sweden, Spain.

45 Positive User Reviews for Sézane

Perfection

Hard to find quality these days. The fit on all the clothes is feminine and flattering. Very classy pieces. My only critique personally is that I can’t fit into the pants generally because I’m very curvy so my waist is small but my behind is not, so the dresses fit well but the pants are a little too slim for my figure. With that said I still try and have my eye on a pair.

buggy

was unable to add a card to my order, it just disappeared after i added it

One of my favorite brands! My favorite shopping app.

No place to enter gift card. Other missing or glitchy sections.

Sad

Thee items I really really wanted were already gone. .

Quality investment piece.

I love the unique styles I don’t see anywhere else. The shipping comes in a beautiful box. Everything is made in France. The quality is wonderful!

Love it

Love the app and love all the clothes!

C’est super

Always appreciate their great customer service!

Best clothing app I’ve seen so far

This app is worth downloading. It’s fast, efficient and easy to use. Big fan!

My new website

It’s my first time, and I am very excited about the new order. I love sweater.

Difficulty to complete order

To deliver to USA State was under “country” and would not accept different billing address

Beautiful but confusing to navigate

Beautiful photos of great quality clothing. But a confusing app to navigate. I’m looking for sizing help. Also, took many clicks how to find how to get to an item to put it in the cart.

Awesome app!

Easy to use and simple to move through

Size guide

I want to but clothes from here but can’t understand why the app has no size guide . It will be so much helpful to have a size guide and mention if it’s EU SIZES OR US SIZING or maybe just add the inches for sizes or all. Wish it was easier to place orders.

Cart not keeping my items in

I think the Sézane app is well built in terms of features/categories. The only reason why I rate it 4 of 5 stars is because the cart doesn’t keep my items in after some time. So I place what I want to order in my cart but keep on browsing in case I want to buy more. Then all of a sudden, when I want to go ahead and pay/place the order, everything is gone - disappeared from my cart. This morning again it happened twice. We’ll, too bad for them because I bought half of the clothes I originally w

Favorite Shopping

This store is so unique. I adore just about every piece which makes it difficult to decide what I can buy at that particular time. The belts are fantastic. I love their cardigans, jeans, blouses, dresses, boots! Everything I’ve purchased has been of the upmost quality. The store & clothing have a very feminine vibe yet you can always find a piece whether a belt, ring, tee shirt to bring your look to casual everyday look. I can’t say enough about the customer service & the lovely thank you n

Live Sézane clothing

So far everything I bought from sezane is just lovely!

Address Issue

I have tried to purchase items but can’t seem to add my address to complete purchase. Other bugs with adding items to cart. Not an easy app if you want to make a purchase.

Lovely products! Great service!

Such a great source for quality clothing and great prices. Ships fast. Nice packaging. Easy returns. Highly recommended.

No technical issues

Site is reliable and easy to use.

I love Sézane! Great Customer Service

I have fallen in love with Sézane! Excellent clothing, excellent communication and until I can get back to Paris I will continue to order from them online.

Refunds

Seems very quick now but I haven’t been refunded yet for the returned I made before I left for California

Beautiful clothes, easy-to-use app

The app is easy to navigate. Clothes, sizes, and relevant info are all at your fingertips. Love shopping on this app!

Size Guide Needed

One of my favorite brands and the app actually works well, but it’s nearly impossible to find the size guide on the app or on the website. A guide needs to be easily accessible on every page, please!!

Is the basket timer really necessary

Easy to navigate store, very difficult to shop when there is a 30 minute timer on the basket. Had to start over several times.

Love Sézane!

I have a unique address and the site won’t accept my address but the app will. Easy way to shop my most favorite items.

Fantastic fashion Wedbsite

Sézane’s website is one of the most beautiful, creative and efficient! I visit the site daily.

Outstanding quality

The quality and fit is so excellent that I stopped purchasing North American brands, and fast-fashion companies worldwide. Thank you Sézane!

Beautiful app, but bugs

App kept logging me out every 5 sec so it’s impossible to use save/like button. My shopping cart went empty when I was about to place an order, so I had to look for all the items (10!) all over again

Amazing sweaters but stock issues

I love love love the sweaters. THey are cut a bit too wide for my taste but I tuck them in. But stock is a major issue. So many nice colours and styles advertised but rarely are the sizes in stock. So I don’t look here very often anymore.

Cart keep getting cleaned

The products I added to the cart keep being removed

Favorite/save feature not functional

Love being able to browse via app but I’ve been unable to use the Save feature. Nothing happens when I tap the heart on any product page. Please fix as I’d love to use this feature!

Outstanding quality

The quality and fit is so excellent that I stopped purchasing North American brands, and fast-fashion companies worldwide. Thank you Cezane!

Timeless craftsmanship

Classic and elegant pieces made to last forever. Excellent style.

Love!

Sézane is elite. Excellent quality clothing, fast shipping, fantastic app! Now if only I could get my hands on the Guillemette dress I’d be in heaven :)

Favorites feature doesn’t work

When I heart an item it doesn’t show up in my account under favorites. I hope the developers fix this. I love this store.

IT Issues Create a Barrier to Ordering

Difficult to create an account and place an order. Exasperating really. Please try to fix these issues. It’s a deterrent.

App works better than website

App is perfect, on website I wasn’t able to make an order as it did not let me to put the exp date of my card

Almost perfect

This app would be perfectly perfect if it didn’t make it so easy to shop ;-) I love the functionality. Wish other brands were as good - maybe I don’t! ;)

Crashing/won’t even open!

This app has worked beautifully in the past; however, it won’t even open now. It crashes as soon as I click to open. I even updated it and still the same. Please fix before Sunday!

6 Negative User Reviews for Sézane

SO hard to navigate

Tried to find their returns policy before I ordered. Couldn’t find it ANYWHERE! Went ahead and ordered…leap of faith. Last frame said “returns can be made in 15 days”…let’s hope instructions are in the package.

Frustrating

Checking out was impossible using the app. It would not let me validate my information even though everything was filled out on the form. Consequently, the time to complete my order expired and I lost everything in my basket. Had to use laptop to complete order. What’s the point of the app if you can’t use it to order things?

Doesn't work

Most of the app is great but there are little glitches in it. When I try to check out it won't let me select the delivery method but it won't let me move forward either so I have to end up going on the computer to check out.

Pretty but crashes at checkout even with new update

I love how visually appealing the app is, but I can’t check out without it crashing. It defeats the purpose of a shopping app if I can’t actually shop on it. Please fix and it will be perfect.

Still crashes

Every time I have tried to use the app it crashes during checkout.

Can’t login or create an account

It was a shame - basically can’t check out at all