Trainline: Buy train tickets App Reviews

Using this app for 10+ years, never has failed me.

This app is fine for booking in advance, as long as you are ***absolutely positive*** about the times you want to leave the train station. There is no mercy if you miss a connection because your first train was delayed. You will simply have to book another train for the same price as the one you missed. Their Companjon insurance app is an absolute scam, and you should not use it unless you ANTICIPATE having a medical emergency or severe weather. My advice is to simply buy a ticket at the train s

This has been a HUGE time saver for me while being a first timer in Italy! It is SO convenient, however, I am jet-lagged and have booked the wrong ticket TWICE because a different station was the top choice and I didn’t realize until after booking. I know it’s a user error, but if they were able get a “only this station” toggle in there, it would be getting 5 stars from me 💖

As a tourist visiting Europe, I was able to travel from Italy to Switzerland, by myself. The travel description; train changes, and stations was so easy to understand. Note: For those who come across train changes, make sure you have ample time to exchange trains without the rush. I’d suggest a switch of 10 minutes minimum, even though my switches were from 3-7 minutes… but again, I was alone—no kids, no suitcases. I’m so happy that I came across this app on my stressful search for train line

I love using the Trainline to book my tickets. It makes it so easy. Love the App!

This made getting around the UK really Easy!

I don’t travel that often by train, but when I do I use this app to get tickets. Easy to use timetable to see options, I use Apple Pay and digital tickets, no problems.

I actually forgot my wallet at home in the US and all I had with me for a 6N trip thru London and the UK was my Applewallet. Being able to download the app and buy train tickets right on my phone totally saved me! App was easy to use, schedules were clear—even for a visitor!

Excellent app for taking trains in Europe. Some features could be a bit more refined, like consistently including carriage and seat numbers on train tickets (for DB trains they are in the confirmation email only) it live platform updates, but all around a must for train travel in Europe (EU + UK)

process was very quick and convenient downloaded the app and bought a ticket in less than 3 minute

A recent trip to Spain gave us the opportunity to use this App. It is an excellent App. Simple, easy to use. 100% reliable. Much…MUCH better than the Amtrak App in the US.

I’ve travelled within countries as well as cross-border between Germany, Belgium, UK, and Austria and this worked beautifully everywhere. I love that I can use ApplePay within the app to buy e-tickets including Eurostar and they worked in all the countries where etickets are accepted (UK often requires paper) but between countries as well as within each country without having to look for a ticket kiosk. I only wish it showed which platform the train was departing from but still a must-have app.

Tried to book tickets but got message 10:14 Well, this is awkward Sorry! There was a problem at our end of the line. Please try again. OK Rebooted several times, reinstalled app both to no avail. Thank goodness for old fashioned telephone call. Presumably works ok on laptop, but that’s not what I want, nor what worked perfectly well previously. Did inform Trainline so probably will be rectified soon.

Ridgeland tried to use SNCF and It was a nightmare full of errors and bugs The user Experience is great on Trainline. It also allows you to use vouchers and discount cards that you have even if you bought them somewhere else. It’s also super nice to be able to reserve certain seats in advance without having to purchase fully.

I’ve been traveling all over Europe this summer and my cousin who lives in Paris told me about Trainline and it’s so easy to find the train you need and pay for it with Apple Pay and the tickets on your phone and everything works! I love it!

My go to app for all train journeys. No glitches

Been using the app for a year. Can’t get around without it

This app is so useful. It makes booking tickets easy. No need to print tickets and it gives me peace of mind timing my trips. My favorite feature is that it shows you which stop is next in real time so no worrying about missing your stop!

One stop shop. I have only used this in France for a hand full of journeys but each time was flawless. The tickets were dollars cheaper than on Omio and no more expensive than the first party websites. Simple UI, easy to navigate. Terminal locations for connections quickly uploaded.

This was the first time using this app. It didn’t download my all of my tickets when I chose to download to my wallet. It had me at a station but not ticket or train number. I had to run to a nearby station to catch the connector there. And then didn’t have my seat info and sat in general instead of reserve. I am deleting this app asap!

I need the ticket number from my renfe train ticket to connect to wifi. App doesn't surface info 😡

Conceptually love the app but don’t know what’s happened recently - you click on the day you want and it takes you to the day before or after and then it is a battle selecting earlier/later trains to get to where you hoped to get at the beginning of the process. Something ain’t right… which is disappointing because this is my go to for euro train bookings.

The app functions for the most part and is convenient, but the refund button does not work. I recently had a token on a train that was cancelled due to union strikes, but I couldn’t request a refund for the ticket whose departure time (if it hasn’t been cancelled) has passed nor for the connecting train that I wouldn’t be able to make due to the cancellation.