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Trainline: Buy train tickets App Reviews

The Trainline: Buy train tickets app recently received 17 positive reviews on iPhone, iPad, and Android devices, and 2 negative reviews. Users in the United States have given Trainline: Buy train tickets app an average rating of 4.90 out of 5 stars, based on a total of 8.5K ratings since its release on Sep 24 by thetrainline. Can you share your positive or negative thoughts about Trainline: Buy train tickets?

Ratings and Reviews
Rated 4.65 out of 5

8.5K global ratings

5 Star
82%
4 Star
0%
3 Star
6%
2 Star
12%

Explore global reviews of the Trainline: Buy train tickets app: Italy, France, Spain, Germany, Sweden.

17 Positive User Reviews for Trainline: Buy train tickets

Love

I love using the Trainline to book my tickets. It makes it so easy. Love the App!

Awesome train app

This made getting around the UK really Easy!

Easy to use

I don’t travel that often by train, but when I do I use this app to get tickets. Easy to use timetable to see options, I use Apple Pay and digital tickets, no problems.

A godsend!

I actually forgot my wallet at home in the US and all I had with me for a 6N trip thru London and the UK was my Applewallet. Being able to download the app and buy train tickets right on my phone totally saved me! App was easy to use, schedules were clear—even for a visitor!

Essential app for taking trains in Europe

Excellent app for taking trains in Europe. Some features could be a bit more refined, like consistently including carriage and seat numbers on train tickets (for DB trains they are in the confirmation email only) it live platform updates, but all around a must for train travel in Europe (EU + UK)

perfect

process was very quick and convenient downloaded the app and bought a ticket in less than 3 minute

Excellent. Reliable.

A recent trip to Spain gave us the opportunity to use this App. It is an excellent App. Simple, easy to use. 100% reliable. Much…MUCH better than the Amtrak App in the US.

Useful in so many countries

I’ve travelled within countries as well as cross-border between Germany, Belgium, UK, and Austria and this worked beautifully everywhere. I love that I can use ApplePay within the app to buy e-tickets including Eurostar and they worked in all the countries where etickets are accepted (UK often requires paper) but between countries as well as within each country without having to look for a ticket kiosk. I only wish it showed which platform the train was departing from but still a must-have app.

Didn’t work on iOS 16

Tried to book tickets but got message 10:14 Well, this is awkward Sorry! There was a problem at our end of the line. Please try again. OK Rebooted several times, reinstalled app both to no avail. Thank goodness for old fashioned telephone call. Presumably works ok on laptop, but that’s not what I want, nor what worked perfectly well previously. Did inform Trainline so probably will be rectified soon.

Great app to not use SNCF

Ridgeland tried to use SNCF and It was a nightmare full of errors and bugs The user Experience is great on Trainline. It also allows you to use vouchers and discount cards that you have even if you bought them somewhere else. It’s also super nice to be able to reserve certain seats in advance without having to purchase fully.

Best app for Europe travel

I’ve been traveling all over Europe this summer and my cousin who lives in Paris told me about Trainline and it’s so easy to find the train you need and pay for it with Apple Pay and the tickets on your phone and everything works! I love it!

Excellent - just works

My go to app for all train journeys. No glitches

Love it

Been using the app for a year. Can’t get around without it

Life saver!

This app is so useful. It makes booking tickets easy. No need to print tickets and it gives me peace of mind timing my trips. My favorite feature is that it shows you which stop is next in real time so no worrying about missing your stop!

Reliable/Cheap/Quick

One stop shop. I have only used this in France for a hand full of journeys but each time was flawless. The tickets were dollars cheaper than on Omio and no more expensive than the first party websites. Simple UI, easy to navigate. Terminal locations for connections quickly uploaded.

2 Negative User Reviews for Trainline: Buy train tickets

Long time user losing patience

Conceptually love the app but don’t know what’s happened recently - you click on the day you want and it takes you to the day before or after and then it is a battle selecting earlier/later trains to get to where you hoped to get at the beginning of the process. Something ain’t right… which is disappointing because this is my go to for euro train bookings.

Generally ok

The app functions for the most part and is convenient, but the refund button does not work. I recently had a token on a train that was cancelled due to union strikes, but I couldn’t request a refund for the ticket whose departure time (if it hasn’t been cancelled) has passed nor for the connecting train that I wouldn’t be able to make due to the cancellation.

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