Trenitalia App Reviews

This app has been wonderful to get tickets and overall timetables/schedules. Very useful and practical (Apple Pay is a plus), it also provided local transportation add-ons. However, it should not be trusted for track numbers nor real time delays. Especially 20 minutes prior to departure. Always verify with the departure boards in the station

Excellent experience in all respects !

Please fix the issue that changes the date when transferring the purchased tickets from the app to the iPhone digital wallet. We are booked to leave Milan at 0600, when transferring our booked tickets it changes the date to one day prior. Our tickets coming back the same day are fine. The earlier tickets are probably fine, but it’s unsettling to see the incorrect date. Thank you.

I used this app on a recent trip and it worked well for me on Wi-Fi for buying tickets. Then later if I needed to view my ticket it worked fine also. I did not have cellular phone service when I was in Italy. One tip for buying tickets is to pay attention to how many times you need to change trains and if you think you will have enough time for each change.

I had read about reliability issues with this app but we experienced none of that. I didn’t try to get tickets through the app but it was a superb tool for navigation. Train status and platform numbers are shown and you can monitor your progress and schedule while underway.

We use Trenitalia app frequently and it works 100% of the time.

First have to say that this app is a no brainer an d a must have. Use it a lot and couldn’t imagine not having it. However my last ticket won’t save to wallet for some reason. Hoping support reads this to fix .

App molto utile e leggera, funzionava molto bene anche se dal ultimo aggiornamento l’integrazione del wallet si è persa e non posso più aggiungere i biglietti al wallet, sarebbe utile risolvere il problema nella nuova release perché mostrare i biglietti diventa davvero scomodo!

Even if you’ll only be in Italy for a while, this app is a huge help in viewing train rides, buying tickets, and checking updates for delays. There’s no surcharge for buying online, you won’t have to deal with paper tickets, and on non-Freccia trains you can make exchanges very easily. Super helpful for getting around the country flexibly

An American traveling for about two weeks in Italy. Able to buy tickets for me and my companions. Information is not always accurate, so ask questions!

That’s about it. Slicker looking interface that seems to work the same way, but no more favorites.

Please, add Apple Pay to speed up payments and have a better experience for customers...

This app works far better than its competitor’s app. I appreciate the ability to add tickets to Apple Wallet.

I booked a train for next week, paid, received both an email with confirmation as well as card for Wallet, an invoice in pdf. All without problems. Lay-out of the app is easy and clear. Perfect!

Skip registration, then enter PNR (record locator) and email address to easily add your train tickets to your Apple Wallet.

Diversi bug da far fatica ad elencarli... (tipo, la ricerca per orario di arrivo non è selezionabile) Al secondo tentativo la ricerca del treno ha funzionato e sono riuscito ad acquistare il biglietto

Nice interface for searching trains, but there a bunch of different bugs that prevent me from actually using this to buy tickets