TripShot App Reviews

Great experience

The app needs better calculations. It doesnt consider or show existing queues or display delays in a helpful manner for on demand rides

The drivers are amazing. The app is absolute chaos with no reasoning or logic, but it’s what we have and we live with it.

I would recommend the app to input a part where you could notify either the Drivers or the app that an individual in the particular route needs a ride or is waiting for a ride at that specific time. This would help those deciding the route times to also know how best they could do a ride route.

Usually pretty good, but sometimes the apple jerk rides around has very last minute and even cancel rides that never occurred saying never showed up

Rutgers finally got its act together this year and now the buses and the app are both so fire it’s crazy. I’m very pleased with the improvements! This app is super useful and user friendly too lowk

TripShot is good app if ( Bus -in Tesla )shuttle driver uses in right direction. I found 40 % time passenger info is shows wrong on shuttle riders. Location shows perfect .i am enjoying to use this app . I think app should allow the note , when we select shuttle (work place get live date some time in Emergency situational, and same time complaint during ride if see anything wrong and Bus conditions

This is good, but is lacking a way to add multiple shuttle providers to one account. It currently only allows you to have one shuttle system on the app at a time. If they allowed multiple providers at once, then it gets 5 stars

The driver greeted me by my first name, which was surprising and very nice. Great ride home. Couldn’t get faster using Lyft or Uber and 10x cheaper! Totally recommend!!😊😊😊

Many issues with bookings and pickup and drop off spots as I am writtting this I cannot see the text for they use white font on white background… need I say more?

I use this app on a daily bases for my work transportation. i’m not sure if it’s on the app side or my work company but the routes haven’t been updated since 2023. Lately, the shuttles get canceled or don’t show up at all with no explanation.

Too many clicks to generate a boarding pass. Even once it’s generated, another click needed to display it! Like, why I am I generating a boarding pass, of course I need to display it, just make that automatic. It’s very inconvenient when trying to get on the bus to go through so many clicks. And more than once the driver left, because that thought I was just a random pedestrian staring at my phone. Also, favorites is not useful the way it works. I’d like to favorite a route withthe live screen

I recently switched to an iPhone 17, and since then I’ve been unable to detect the shuttle’s Bluetooth on the Boarding page in the Tripshot app. Because of this, I have to ask the driver to manually complete the boarding process for me every day. This issue doesn’t seem to be unique to me — many Amazon employees have reported experiencing the same problem after upgrading to newer iPhone models. Could you please look into this issue or let us know if there’s a known compatibility fix or upcomin

The app for Tripshot seems very non-intuitive to me. Moving to the correct screen is difficult. When my phone is out of order, I have not been able to use the service at all. One time I walked a mile in the rain because I couldn’t get the app to work and the driver I stopped didn’t help at all. Routes could be improved, too. Today I rode the shuttle right past my stop to drop others off at one farther away, wait for a no show and go back.

App works fine, the only thing that doesn’t work is the times they say they will be there. They have been on time only once, had us waiting 30 minutes after estimated arrival time for pick up.