Universal Orlando Resort App Reviews

The app is very helpful, the dining time for Mels at Universal Studios was incorrect. It shows the time for pickup, but the food was not yet ready.

This new version is great. The animations are super smooth and the new tab bar makes it so much easier to get around the app. Well done Universal Orlando devs!!

I want to thank the lovely lady at Lost & Found Fri afternoon 4/12 who had my iPhone and was kind enough to charge it until I picked it back up! So very thoughtful and a lovely ending to our fantastic two days at your lovely parks!! Until next time Universal Studios! Diane, Mark & Luke Baum, Oswego IL

I love universal so much it’s literally my happy place

Los parques siempre limpios y la amabilidad de los empleados.

Had a great 3 days at Universal and islands of adventure! Very clean and efficiently run. I felt I received a amazing experience. The negative was lack of signage throughout the park…the App was very primitive and useless in the map category Otherwise 5 stars!!!

Awesome parks and entertainment but the “ Fast Pass “ ticket option is more than ridiculous in price .

Best theme park ever

The fact that I have to use an app to order my food is an inconvenience. My family and I, after walking through out the park are hungry and thirsty. We go into the three broomsticks which is the closest location and after seating, we waited for a server. That fact that we waited more than 15 minutes for someone to tell us that we had to DOWNLOAD an app of all things to place our order is NOT appropriate for customers especially if it’s their first time. Either change the way how someone orders t

Waiting for food order to be ready…turns out the food folks wait for you to come to counter before they prepare your order.

WHY DO COMPANIES INSIST ON MESSING UP THEIR OWN APPS?! The app was great until the update now it’s harder to order food, the menus aren’t housed on the app it redirects to the website (always a terrible decision) and everything is more difficult to navigate and find. So frustrating!!!!!!!