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U.S. App Store

Wendy’s App Reviews

The Wendy’s app recently received 45 positive reviews on iPhone, iPad, and Android devices, and 3 negative reviews. Users in the United States have given Wendy’s app an average rating of 4.73 out of 5 stars, based on a total of 1.1M ratings since its release on Oct 24 by Wendys International LLC. Can you share your positive or negative thoughts about Wendy’s?

Ratings and Reviews
Rated 4.24 out of 5

1.1M global ratings

5 Star
53%
4 Star
18%
3 Star
22%
2 Star
7%

45 Positive User Reviews for Wendy’s

Your Way EASY

The App makes it very easy to change or customize your order. It keeps track of all of your rewards and coupons and everything else is fantastic.

Easy all but deals suck

McDonald’s and Burger King have way better deals

You earned it!!

To Wendy’s developer team, thank you for your hard work to make ordering delivery much easier, I acknowledge you!

Crew and Service

The Demopolis Alabama location has the friendliest staff and the manager Toccara is simply the BEST!!

Best burgers EVAAAA!!!

YUMMYYUUNNYYNYNNYMYMYUMMY

Double bonus

Not only do you get any size fries w a purchase, but a small Frosty for $1.00! Double bonus!

Good, but missing sauces.

As with many fast food chains, sauces come at an additional charge. Add them to the app.

NH

Everything worked as advertised. I placed my first order online and everything went smoothly.

My local store never has frostys like cmon mang

My local store doesn’t ever have chocolate frosty what’s up with that?

Good deals

Very happy with the app and the deals and how it doesn’t crash ever like other food apps

Thankful

Thanks for the great food. Keep it up

Best drive thru service

The team is so fast, positive & upbeat. I love that they say see you for lunch if I go for breakfast & see you tomorrow when I go for lunch. They make me want to go again & again.

Fresh and friendly

The Nuggets were Fresh and the service was FRIENDLY.

Wow

Wow what a great time to eat this since I’m broke poor

It’s stuck on the loading screen you open it and it just shows the Wendy’s logo it doesn’t load

Needs a huge update to fix this plz thanx

Awesome…when it works…

When it works, it’s great. Easy to order from and use rewards. The problem I have is not everything make it to the cart. When it works right, it’s awesome. When it doesn’t, it’s very frustrating.

Worked great before the last week update .

Worked great and looked good. Now looks cheap and is always frozen updated 3 times since still won’t work.

Easy and Fast

Did my mobile order in 45 seconds.

BUGGY

Super slow and buggy! Fix asap

Slow

Constant malfunctions, super slow app.

Buggy

Wendys app! I just love it! Always new freebie rewards offers as well as rewards that you earn. I always find something useful for my order and the food is absolutely delicious!

Way easier then DoorDash

Cheaper then Uber eats and DoorDash 10/10 love the app

Great!

I love Wendy’s and this app is set up very well.

Great Service

Nice food. Good choice.

Salads

I love love Wendy’s salads

Great

The ordering process is easy and keeps past orders for easier ordering next time.

Wendy’s

Great online deals on the Wendy’s app make sure u download

Broken

usually it is decent. but the past few days i make an order and cannot view my order status at all, only a loading screen. the order will go through but if its a delivery i have no clue when it will arrive. hope this is fixed soon

Great deals, bad bugs.

I really think the app could be great with the way it encourages you to head to Wendy’s for pretty great deals, but the app is constantly having trouble placing the actual order and allowing you to change your phone.

This app is broke it freezes all the time and I’m hungry

This app is good because you can order what’s on the menu but I can’t even make an order because the app coding it so dumb and slow and never lets me order anything

Apple Pay

None of my apple pay payment worked while they worked when I entered it manually or use it later on a different platform or in-store.

Generally solid app

The app is getting better. The ability to save customized favorites with a personal name is very nice. Some Information (like drink ounces) is not available in any area, even the nutrition information area.

Love it

Best fast food breakfast in town

NO ICE PLEASE!

The only thing this app is missing is a tab to adjust the amount of ice that is wanted. It’s an inconvenience having to ask employees to redo the drink orders or trying to catch them before they pour them.

Works great, but can’t modify drinks

This app works great, but I’m giving it four stars because you can’t modify drinks. I don’t do ice in my drinks, so I can’t do curbside because there’s no way to tell them “No ice.” Other than that, no complaints!

Problem

I’m trying to order food on this app, but it won’t let me login and the app is so slow. Please help me fix this.

Horrible

By far the worst app I have ever used to order food every time I try to order something there are technical difficulties and they continues to buffer and does not let me check outPlease fix it

Missing Custom Options

Needs an option to customize drinks to have no ice. I know that seems minor, but I will never use the app because of that.

Great app, hard to use.

Placing an order is difficult on the app. I have lost rewards due the app. Your personel, prices, & Resturants are awesome! Thank you

Wendy’s food good

Im giving Wendy’s a 5 star review because they have the best spicy nuggets and fry’s they are guiding me with their app for how they help me how to do this new app I’m gonna use because they have good foods

Breakfast

I really enjoy the sausage biscuit and egg but my fries were not fresh.

Dave Thomas Foundation!

You’re a customer, do the right thing that Dave always wanted! Help adoptees like me find a home.

3 Negative User Reviews for Wendy’s

Terrible Changes

I used to use the Wendy’s app regularly because I could use my points on delivery orders. They’ve now taken that away and changed the interface to match DoorDash, taking away a lot of customization options that the old app had, basically making the Wendy’s app obsolete for people like me that work from home and only order delivery. Taking away the rewards for delivery is a pretty huge misstep in my opinion.

Most food apps suck

This one is not different. It suffers in many ways. Passable, sure. I wish I just went in there. Wendy’s would be much better off with a good app!

Switched to DoorDash 3rd party for delivery.

Wendy’s app used to be its own independent service allowing points and deals to be used for all orders including delivery. They switched to just being a web app for DoorDash (increased prices and extra fees). Now everything costs more, plus the fees, and rewards/deals can’t be used in app. No difference between Wendy’s app and DoorDash. Actual in person use like scanning things at Wendy’s locations is great, I’m just bummed about the DoorDash switch.