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U.S. App Store

Zara App Reviews

The Zara app recently received 45 positive reviews on iPhone, iPad, and Android devices. Users in the United States have given Zara app an average rating of 4.80 out of 5 stars, based on a total of 300.9K ratings since its release on Sep 24 by Industria de Diseno Textil SA. Can you share your positive or negative thoughts about Zara?

Ratings and Reviews
Rated 4.47 out of 5

300.9K global ratings

5 Star
64%
4 Star
18%
3 Star
18%
2 Star
0%

Explore global reviews of the Zara app: Germany, Spain, France, Italy, Sweden.

45 Positive User Reviews for Zara

6/5

Just amazing amazing wow totally no words right now

Love but

Please!!! List reviews for more accurate information!

Awesome app

I really like how the app is interactive. The scan and QR scan of receipts with photos is super helpful! The product photos & layout is a nice touch.

Best store ever !!!

As ex employee i keep continuing shopping here - best place ever .!

Why don’t Zara list different colors on same item ex. Black or beige leather jacket or shoes etc.

Or Why there’s no half shoes sizes from 9 ?

Beautifully designed app

I love how this app is designed! It’s so aesthetic and the UX is wonderful. Keep it up!

Different but OK

it’s a lot easier to navigate through sale items than new arrived… but easy is not something Zara looks for. their priority is artistic pictures.

Love the shoes

Always love their shoes and the great variety.

!…WISHING ON A STA-ZARA 🤩🙌 ⭐️💫🌟✨

HOPING THAT ZARA WILL MAKE THE EARTH MOVE BY PLANTING A FLAGSHIP STORE LOCATION IN CHARLOTTE NORTH CAROLINA 🤞🤞🤞🤞🤞🫶🫶🫶🫶🫶🙌🙌🙌🙌🙌 How ZARACULOUS …ZANTASTIC THIS WOULD BE!!! #ZARACHARLOTTENC

Amo Zara

Es hermosa cada prenda y es de colección llevo más 20 años comprando. Gracias y felices fiestas! Los amo <3

Awesome design! Address glitch

I love the app except there is one glitch in the address box. I tried to fill out my address several times and it kept taking me to this Google auto fill box that wouldn’t let me change my address. I eventually figured it out, but it took a while! Could be more user-friendly.

Awesome clothes

Easy to shop one of my favorite places to shop 🥰

Descriptive the merchandise

Could to have more description about the merchandise like how longe is the sleeve, the longe dress, bust etc, but in total the app is good friendly interface and intuitive easy to use! Thanks

cute and stylish

I mainly shop here for my daughter and they have such cute clothing and good material which last long !

I love this brand

This is my favorite brand, the clothes, the colors, the fabrics! Highly recommend!

Zara boots

I truly love Zara. It keeps up with the latest fashions.

Bugs are out of control

The bugs are out of control on the app right now. Love their clothes but I can’t even shop. I can’t imagine how much money they are losing if people can’t open or purchase anything online. Please fix!

Brenda

I love Zara and the app is so user friendly

European vs USA store

I used to Zara in Europe and products are different. But I found today something I was looking for and hope US stores will have my favorites. Thank you

Detailed info

Very hard to get detailed info especially on items with same description but different numbers. Chat didn’t help. It would b nice to see reviews on the site

Great service AND quality items

And any returns are never a problem

Shop till you drop

Zara is the ultimate shopping experience for all.

Customer service improvement please!

Zara has a great quality of clothes! However I wish customer service in the store should be as friendly and understanding and fast to be able to make returns as easy! Help your employees to improve by training and show the importance of customer service!

Fabulous customer service!!!

Fabulous Customer service! Zara aims to please! Kwm27

Excellent

Nice place to shop around and shoes to match. Every item can found on line, especially when you need xxL or just a size 13 for men. I like but the Cashiers in the men’s department on Broadway is alway shut down before 7::30 without thinking about the customer. Otherwise lovely clothing

Sizing

Surprised zara doesnt include the size of the model and what size they are wearing, so unhelpful that they dont and its probably such an easy adjustment for their IT team, PLEASE ZARA INCLUDE HEIGHT OF MODEL AND WHAT SIZE THEIR WEARING :)))))

So so

Using the app is not as easy as other companies. Not only searching for items a relatively lengthy process, completing the order is an issue as one needs to “gently” press information or else the site disappears

Amazing app

Super easy to shop on the Zara online app. Always find what I need.

Best pants ever

Perfect match made in heaven

Pathetic gender classification

When I’m searching for boys clothes I don’t want to see lavender… if I was pretending my boy was a girl then I’d go to girl’s section for that. Also, a woman sitting with her legs spread out holding her boob whiles advertising a dress that’s just in poor taste

Zara

Simple, beautiful. Love this App!! Love Zara!

Good clothes, but now Zara

Zara keeps the clothes and takes them out again the next season maybe because he didn't sell them in the previous one, that's cheesy in a brand like this. Two years ago it never happened.

Love Zara, but website/app is difficult

I LOVE Zara but I wish the website and app were a little easier to navigate, I’d buy a lot more if it was :)

I wish

Great products but I wish they did it 14-16years old in boys clothes (this is what I was shopping for ). I didn’t see any and it finished at 14 then I guess you jump to mens.

Love the Fashion

Zara has stepped up their fashion game. I would make one enhancement to the app to have filter options to help better navigate the site. Other than that, I love the site and the QR code to save in-store purchases in one place.

Me gusto comprar el el app

Contenta de poder comprar antes no podía comprar

Caro

I really like Zara and my daughter loves it

I love Zara!

Best clothes! classic chick 💕 affordable and elegant

Address isn’t appearing

I have a hard time finishing filling up my correct address because it’s no option for me to type it myself. The auto suggested address doesn’t have my correct address in it. I have to put my address into the apt section. Not convenient.

Online sizing

Sizes can be an issue even when the suggested measurements are use. Customer service needs improvement as Zara lives in a world where it seems they make no mistakes. Give coupons and discounts when y’all mess up.. it won’t hurt.

Love your design

But the only complaint is I always purchase online and four time Zara sent me defective items, and is not fun to return and the hassle that comes with. Order that that my favorite clothing line ever.

Paradise

This store is literally the reason why I am happy, My closet is Zara all the way. I would love to be a part of the family and work together <3 #Love

Love Zara!

The best easy app with amazing merchandise! Love it!

Muy buena

Esta aplicación realmente me encanta para realizar mis compras en Zara por los momentos no tengo ninguna queja mis compras súper rápido y eficiente

Order

Love the store and the fast shipping is awesome.

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