Swiss App Reviews

First time traveling Swiss Internstionak

Very convenient way to travail

It works well. Easy to use.

At the gate in Zurich my seat changed but did not update on the boarding pass.

The app itself is overall well done. Some of the options/instructions for the additional travel partners is vague. Seems to only spotlight the main traveler’s info. I like the step by step notifications/updates and simplicity for the user.

Frequently unable to check in, not able to find me, not able to log in, once logged in does not recognize my profile or flight confirmation numbers. Am better off using the mobile website. Unfortunately this is not one of good airline apps.

I successfully checked into the flight the day before departure using the app, but the app experienced “technical difficulties” trying to provide digital boarding passes, despite numerous attempts, so we ended up standing in line at the departure desk for more than 1.5 hours to get paper boarding passes … there was this huge line because nobody was able to get digital boarding passes from the app.

Traveling with our son and the app shows wide-open seats on the plane for one passenger, but not myself, which is prohibiting me from booking tickets to sit next to him at the time of check in. This is causing extreme anxiety and stress on me and now I have to hope that the airlines staff will sit us next to each other. Not the ideal scenario to end a vacation. Get it together with you app. it should not show open seats for one person and the other person has no available open seats. That makes

Frequent Business/First Class flyer family. Changing tickets etc is painful, ticketing agents are cold and callous, have had significant issues with ticketing. In flight food is average and more often the meat choice is unavailable leaving you with a vegan or shrimp choice. Flights are regularly 30-60 minutes behind tween TPA and ZRH. We are a loyal Swiss Air family but it’s becoming increasingly difficult to work with them or feel valued apart from their often exemplary flight crews.