Donkey Republic-apprecensioner

Fast and professional in fixing issues! I would say perfect service both in ridding and in fixing problems.

It was crashing this morning every time I tried to open the app. I tried restarting my phone and delete and download the app again - nothing worked

The app and the service is good. But the features like usage information, past trips, etc are not available which is quite disappointing.

El excellente

The app was really easy to use. And the bikes were everywhere. Really good that one could lock the bike during the usage without ending the rental.

Rented two bikes for two days in Copenhagen. The service is very smooth and the quality of the bikes was great. The dubble lock system feels safe. Loved it!

All in all the app and the service itself is good. But unsecured internet payments as a payment method is something unacceptable.

Mycket välskötta och lättrullade cyklar

Best experience ever!!! Top: Easy to rent!!! Easy to use!!! Cheep!!! Cons: Bikes have only 3 speeds. Will be nice to have at least 7-8. Recommend!

Easy to rent, we had a perfect day with our Donkey bikes in Copenhagen!

I had a though start but I got quick and superb service to get a full refund when I couldn’t open my first bike and was also helped finding a new bike with sufficient battery for my longer trip. The Perfect choice, if you like me just want to leave the city centre and go just a bit further, which you can’t with other brands.

I went to Den Haag for 2 days. I downloaded this app thinking I could visit the city by bike. These were the issues I faced: 1- the membership per month has a mandatory clause that you cannot end it before 6 months of subscription… that’s annoying. Why such a bonding clause? 2- I went for the pay for ride (2 euros every 20min), the issue is that if you pay with iDeal you have to put a balance of minimum 15€, you can’t pay for whatever you spent. 3- I used only 6€ of my 15€ and when I want to r